Wyndham Alltra Cancun All Inclusive Resort

4.0 star property
Beachfront property near Chac Mool Beach

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Photo gallery for Wyndham Alltra Cancun All Inclusive Resort

Premium bedding, free minibar, in-room safe, blackout drapes
Terrace/patio
Aerial view
Aerial view
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • All-inclusive
  • Room service
  • Housekeeping
  • Spa

Explore the area

Map
Boulevard Kukulkan, Km. 11.5, Cancun, QROO, 77500
  • Chac Mool Beach
    ‪15 min walk‬
  • La Isla Shopping Mall
    ‪18 min walk‬
  • Cancun Interactive Aquarium
    ‪2 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

Premium Room, 2 Double Beds, Lagoon View

  • 36 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Lagoon View

  • 36 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (Master)

  • 60 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Ocean View (Master)

  • 60 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Oceanfront (Master)

  • 60 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Room, 2 Double Beds, Beachfront (Walk Out)

  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Room, 1 King Bed, Beachfront (Walk Out)

  • 39.7 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Ocean View

  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Double Beds, Ocean View

  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Presidential Suite, 1 King Bed

  • 127 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed

Standard Room, 2 Double Beds

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Room, 1 King Bed, Ocean View

  • 36 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Junior Room, Multiple Beds (Family)

  • 36 sq m
  • Sleeps 5
  • 1 King Bed, 1 Twin Bunk Bed and 1 Twin Trundle Bed

Junior Room, 2 Double Beds, Ocean View

  • 36 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Room, 1 King Bed, Oceanfront

  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Room, 2 Double Beds, Oceanfront

  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Junior Room, 2 Double Beds

  • 36 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Junior Room, 1 King Bed, Beachfront (Infinity Swim Up)

  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Room, 1 King Bed

  • 36 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Cancun

On the beach.With a stay at this Zona Hotelera property, you'll be within half a mile (1 km) of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 2 miles (3 km) of La Isla Shopping Mall. Chac Mool Beach and El Sol de Cancun are also within 2 miles (3 km).

What's nearby

  • Chac Mool Beach - 15 min walk
  • La Isla Shopping Mall - 18 min walk
  • Forum Beach - 2 min drive
  • Cancun Convention Center - 2 min drive
  • Gaviota Azul Beach - 3 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Snack Grand Park - ‬6 min walk
  • ‪El Mirador - ‬7 min walk
  • ‪Lobby Bar - ‬1 min walk
  • ‪Bubba Gump Shrimp Co. - ‬4 min walk
  • ‪Café Solé - ‬6 min walk

About this property

Wyndham Alltra Cancun All Inclusive Resort

Beachfront property near Chac Mool Beach
Wyndham Alltra Cancun All Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like cabanas (surcharge) and sun loungers. At Wyndham Alltra Cancun All Inclusive Resort you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This Mediterranean property also offers a complimentary water park, a complimentary children's club, and a children's pool. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this Cancun property.

  • 458 guestrooms or units
  • 6 levels
  • 7 dining venues
  • 6 bars or lounges
  • 5726 sq ft of conference space
  • 532 sq m of conference space
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
Wyndham Alltra Cancun All Inclusive Resort offers 458 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and safes. Rooms open to balconies or patios. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Cancun property provides complimentary wireless Internet access. 55-inch plasma televisions come with cable channels. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Baby bath
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • Free cribs/infant beds
  • Free water park access
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Refrigerator
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • 7 restaurants and 1 coffee shop/cafe
  • 6 bars/lounges, 1 beach bar and 1 poolside bar
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Designer stores
  • Fitness center
  • Free water park access
  • Full-service spa
  • Playground
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 55-inch plasma TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Eco-friendly cleaning products provided
  • In-room massage
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Due to renovations, the children's waterslide will be closed until February 15, 2025.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Wyndham Alltra Cancun All Inclusive Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3581 out of 5807 reviews
Rating 8 - Good. 1339 out of 5807 reviews
Rating 6 - Okay. 500 out of 5807 reviews
Rating 4 - Poor. 184 out of 5807 reviews
Rating 2 - Terrible. 203 out of 5807 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

JOSHUA, Sioux City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love resort. Have been 3 times, and plan to come back in a year or so. The staff make you feel like family. The resort has lots to offer. And their actives will keep you busy ALL THE TIME. The nightly shows are amazing. The candy store is super cute, and fun. The beach is clean, and they keep the seaweed to a minimum, The pools are awesome, and the pool staff make sure you always have a drink in your hand.
Stayed 4 nights in Dec 2024

10/10 Excellent

Irvin Kenneth, LAS VEGAS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything to do on vacation was available on-site, from daily activities, spa services, nightly entertainment to several dining options. All in one place..Loved it!
Stayed 5 nights in Dec 2024

10/10 Excellent

Lesly Grisell Pacheco

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time. The staff was amazing! I would love to come back one day (:
Stayed 4 nights in Dec 2024

10/10 Excellent

MARIA

Travelled with family
Liked: Cleanliness, amenities
Excellent
Stayed 4 nights in Dec 2024

8/10 Good

Maria

Stayed 3 nights in Nov 2024

8/10 Good

Estela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was plenty of food options and the facility was pretty clean. The Spa was wonderful. The room was a bit outdated and a lot of stairs.
Stayed 6 nights in Nov 2024

10/10 Excellent

C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing. Everyone was so polite and nice. The food was amazing. The entertainment in/ outdoors were amazing. Jose at the aqua bar was amazing. Alexia in entertainment was Amazing. I’ll definitely b bck
Stayed 4 nights in Nov 2024

10/10 Excellent

ENOCK

Stayed 2 nights in Oct 2024

10/10 Excellent

Behrooz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs more adult entartainments but overall good
Stayed 5 nights in Nov 2024

8/10 Good

Jose

Stayed 2 nights in Oct 2024

10/10 Excellent

Adam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the kids. The beach was great. Nice sand and water. Pools were good. Food was good. Staff were great.

10/10 Excellent

Meng Chu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs, beautiful beach, walk distance to La Isla shopping village.
Stayed 3 nights in Nov 2024

10/10 Excellent

DORIS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

ERLINDA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean great Services
Stayed 8 nights in Nov 2024

10/10 Excellent

Vilma, Phoenix

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To be fair, we don’t have a comparison point. It was our first all inclusive resort and we loved it. Easy travel with kids. Staff was friendly. Beach is beautiful. We loved the pool. Bummed out the slide was in renovation but it was still great
Stayed 4 nights in Nov 2024

10/10 Excellent

Lizandro

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone very nice and friendly!
Stayed 3 nights in Nov 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time staying at an all inclusive in Mexico and it was amazing! The food and beach was amazing! Our bartenders were absolutely lovely. The only thing we would have liked was there to be more then 1 pool for adults as it was always very busy
Stayed 7 nights in Nov 2024

10/10 Excellent

BRANDON

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Me gusto todo del resort la comida las instalaciones el personal la limpieza muy contentos con este sitio muy recomendable.
Stayed 5 nights in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

ivan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 4 nights in Nov 2024

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was super friendly and accommodating. There was always food and drinks available. One thing was booking and purchasing a catamaran trip to Isla Mujeres with the company in the lobby was very misleading. It would be better to go to the island on the ferry and be able to enjoy the island on your own. The company made it seem like you would be able to tour the island but they kept you contained in their own little beach area and you were not allowed to leave. But that is a separate review from the resort. There was not a lot of entertainment at the resort and it is not in walking distance of stores but you can ride the pubic bus for 1$ a person.
Stayed 4 nights in Nov 2024

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay longer and return without a second thought.
Stayed 6 nights in Nov 2024

10/10 Excellent

JUVENAL USERO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is great
Stayed 2 nights in Nov 2024

6/10 Okay

Marcia

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
The hotel is definitely old. The food was mediocre. The Mexican restaurant sucked for it to be in Mexico, but I enjoyed the Asian cuisine. My spouse did not like any of the food. Breakfast anywhere was horrible and had no taste. Everything practically closes at 11 especially the bar and restaurants. After that, it’s only the cafe which was ok. The staff were pretty nice depending on who you spoke with. Overall would not recommend this hotel in Cancun especially with picky children not many food options and needs a lot of upgrades. Concierge accommodated me when I was highly upset that I paid for a master suite and did not get that; “they don’t go based off the pictures” per the supervisor which is unheard of. However, we made the best of the few days we were there…
Stayed 3 nights in Nov 2024

10/10 Excellent

Kalyan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, awesome service. Will recommend to family and friends !
Stayed 3 nights in Nov 2024