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Don Ramon Hotel & Spa

4.0 star property
Family-friendly 4-star hotel near Parque Terra Magica Florybal

Choose dates to view prices

Photo gallery for Don Ramon Hotel & Spa

Couples treatment rooms, hot tub, body treatments, mud baths
Interior
Front of property
Presidential Suite
Dining

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Gym
  • 24/7 front desk
  • Parking included
  • Room service

Explore the area

Map
Rua JosƩ Pedro Piva, 745, Canela, RS, 95680-000
  • Dreamland Wax Museum
    ā€Ŗ3 min driveā€¬
  • Gramado Covered Street
    ā€Ŗ9 min driveā€¬
  • Snowland Park
    ā€Ŗ17 min driveā€¬
  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ā€Ŗ72 min driveā€¬

Room options

View all photos for Comfort Room

Comfort Room

Comfort Room

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Honeymoon Room

Honeymoon Room

Honeymoon Room

  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

Executive Room

Executive Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite

Premium Suite

Premium Suite

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room

Grand Room

Grand Room

  • Sleeps 4
  • 1 King Bed and 2 Twin Trundle Beds

View all photos for Family Shared Dormitory

Premium bedding, minibar, in-room safe, blackout drapes

Family Shared Dormitory

  • Sleeps 4
  • 1 King Bed, 1 Twin Bed and 1 Large Twin Bed

View all photos for Classic Room

Classic Room

Classic Room

  • Sleeps 3
  • 1 King Bed

View all photos for Design Room

Design Room

Design Room

  • Sleeps 3
  • 1 King Bed

About the area

Canela

City center retreat .With a stay at this Vila Suzana hotel, you'll be within half a mile (1 km) of Parque Terra Magica Florybal and 2 miles (3 km) of Steam World. Roda Canela and Space Adventure Canela are also within 2 miles (3 km).

What's nearby

  • Parque Terra Magica Florybal - 8 min walk - 0.7 km
  • Dreamland Wax Museum - 3 min drive - 3.3 km
  • Hollywood Dream Cars Museum - 5 min drive - 4.6 km
  • Gramado Covered Street - 9 min drive - 7.8 km
  • Snowland Park - 17 min drive - 14.7 km

Getting around

  • Salgado Filho Intl. Airport (POA) - 149 min drive

Restaurants

  • ā€ŖLĆ” Em Casa - ā€¬18 min walk
  • ā€ŖOlimpia Restaurante - ā€¬2 min drive
  • ā€ŖPappardelle - ā€¬2 min drive
  • ā€ŖBrandy Bar - ā€¬14 min walk
  • ā€ŖSala do Lago - Grande Hotel Canela - ā€¬3 min drive

About this property

Don Ramon Hotel & Spa

Family-friendly 4-star hotel near Parque Terra Magica Florybal
Don Ramon Hotel & Spa offers its guests a full-service spa and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

Business amenities include a meeting room and limo/town car service. Spa services, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Don Ramon Hotel & Spa. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this Art Deco Canela hotel.

  • 12 guestrooms or units
  • 2 levels
  • 3 buildings
  • Built in 2000
  • Full breakfast (free)
  • Manager's reception (free)
  • Childcare (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Don Ramon Hotel & Spa offers 12 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
Spa Holgar DĀ“Alma has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a mud bath and a hot tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Languages

English, Portuguese, Spanish

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Property amenities

Family friendly

  • Baby bath
  • In-room babysitting (surcharge)
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Things to do

  • Art gallery
  • Books
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • TV in common areas
  • Wine tasting room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

Room amenities

Entertainment

  • TV

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Dryer
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for BRL 125.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 10 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: BRL 350 per person (roundtrip)
  • Rollaway bed fee: BRL 125.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present ā€“ in addition to the child's certificate of birth and identity card with photo ā€“ a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Don Ramon Spa e
Don Ramon Spa e Canela
Don Ramon Spa e Pousada
Don Ramon Spa e Pousada Canela
Don Ramon Pousada Canela
Don Ramon Pousada
Don Ramon Canela
Don Ramon Pousada Hotel Canela
Don Ramon Pousada Hotel
Don Ramon Pousada Spa
Don Ramon Pousada Spa
Don Ramon Hotel & Spa Hotel
Don Ramon Hotel & Spa Canela
Don Ramon Hotel & Spa Hotel Canela
Pousada Don Ramon Spa Holgar D'Alma Charm Collection

Don Ramon Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 78 out of 149 reviews
Rating 8 - Good. 49 out of 149 reviews
Rating 6 - Okay. 16 out of 149 reviews
Rating 4 - Poor. 3 out of 149 reviews
Rating 2 - Terrible. 3 out of 149 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay somewhere else

ā€œLuxuryā€ room - old, loud, and tiny decrepit bathroom. Bugs hatched inside during our stay. The breakfast waiter yelled at us for coming to eat 30 min after start time. Tried to make us pay for the room again after we prepaid through hotels.com
Stayed 2 nights in Nov 2021

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom as cautela

Checkin demorado e com recepĆ§Ć£o ineficiente. Cafe da manhĆ£ dentro do esperado mas sem padronizaĆ§Ć£o dos itens. R$ 28 por dia de estacionamento sob pĆ©ssima justificativa de ā€œvigilĆ¢nciaā€, mas que na vdd era uma clara tentativa de ā€œpegar mais dinheiroā€, visto que a tentativa se manteve mesmo apĆ³s questionado se poderia estacionar na rua. Ao fim, sem ter como justificar, acabou por retirando a cobranƧa do extrato. O carro passou bem, obrigado!
Stayed 3 nights in Jun 2020

10/10 Excellent

George, Atlanta, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Property

Awesome property that exceeded my expectations! Staff was excellent and property was as well! Glad I chose this.

8/10 Good

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa opĆ§Ć£o em canela

Estadia muito boa, com Ć³tima recepĆ§Ć£o e localizaĆ§Ć£o. Os funcionĆ”rios do hotel sĆ£o muito simpĆ”ticos e o cafĆ© da manhĆ£ Ć© muito bom. Falta acessibilidade na pousada, uma vez que o acesso aos quartos Ć© somente por escada. HĆ” tambĆ©m barulho dos carros que passam na avenida movimentada que fica defronte ao hotel. Dentro do hotel, hĆ” Ć”reas de descanso com muito verde, Ć³timo para descansar, relaxar e tirar fotos. Os serviƧos de massagem do spa sĆ£o bons e a profissional que nos atendeu foi bastante educada e eficiente. Valeu a estadia.
Stayed 1 night in Jan 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noivado no Hotel&Spa Don Ramon

Pessoal foi muito atencioso, muito cordial. Lugar muito agradĆ”vel, aconchegante, arquitetura e decoraĆ§Ć£o muito diferente e muito bonita. Local charmoso e bem reservado, ideal para quem busca esse tipo de estadia!
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
ServiƧo Ć³timo! Chuveiro ruim e entupido pelo valor pago, cafĆ© da manhĆ£ mt fraco pelo valor da estadia tbm.
Stayed 2 nights in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Pousada maravilhosa, funcionƔrios muito atenciosos e prestativos. Destaque para os recepcionistas Jojo e Tulio,
Stayed 1 night in Sep 2023

2/10 Terrible

Silvio

Disliked: Property conditions & facilities, room comfort

NĆ£o recomendĆ”vel

Chuveiro com Ć”gua que nĆ£o esquentava, cafĆ© da manhĆ£ sofrĆ­vel, com suco de laranja com gosto artificial.
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar FantƔstico!!!!!

Melhor lugar que jĆ” ficamos em Canela, tudo simplesmente fantĆ”stico, desde a localizaĆ§Ć£o, recepĆ§Ć£o (TĆŗlio e Eduardo), cafĆ© da manhĆ£ maravilhoso, sou intolerante a lactose e se preocupavam em trazer meu leite zero na mesa (Sr. Mauricio e JojĆ“ - uma dedicaĆ§Ć£o com todos), a limpeza do quarto Ć³tima, quarto espaƧoso, com ante sala, e um lugar com lareira lindo!!! Ficamos apaixonados por tudo. Tive o privilĆ©gio de conhecer a proprietĆ”ria D. Esther, uma pessoa muito simpĆ”tica e dedicada com todos os detalhes. Tinha um chĆ” da tarde, lindo, com bolos e as mesas sempre postas. Meu marido fez massagens com a AndrĆ©ia e adorou.
Stayed 4 nights in Jun 2023

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pousada Ć© para quem quer realmente descansar e fugir das multidƵes de Gramado e canela. DecoraĆ§Ć£o muito agradĆ”vel, tudo de excelente qualidade. A hidromassagem do quarto era muito boa. Tem chĆ” da tarde, cafĆ© da manhĆ£. O SPA tbm Ć© muito bem decorado. Recomendo para viagens de casal e para um descanso profundo.
Stayed 1 night in Jan 2023

10/10 Excellent

Ygor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muit legal!

Atendimento impecĆ”vel!!! FuncionĆ”rio mega simpĆ”ticos e atenciosos. DecoraĆ§Ć£o muito bacana! os quartos poderiam ser um pouco melhores...
Stayed 1 night in Nov 2022

10/10 Excellent

marcia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ExperiĆŖncia incrĆ­vel, superou nossas expectativas. Atendimento excelente. CafĆ© da manhĆ£ requintado. Massagem de boas vidas muito boa.Adorei o mimo de niver.
Stayed 1 night in Sep 2022

2/10 Terrible

Felipe

Disliked: Staff & service, property conditions & facilities, room comfort
Infelizmente a pior experiĆŖncia que tive na regiĆ£o. 1- SPA tem que ser reservado no check in, chegando la nĆ£o tem horĆ”rio. 2-Cama de casal com dois colchƵes de solteiro, tem que dormir nas pontas da cama. Se fosse um colchĆ£o bom, ate ok, mas o pior colchĆ£o que deitei na vida 3-Travesseiros tĆ£o baixos e jĆ” gastos que sinceramente parecia que nĆ£o tinha 4- Nao tem cortina blackout 5- Zero acĆŗstica, escuta o tempo todo a conversa de outros hĆ³spedes. 6 - Fique em qualquer hotel Laghetto, Sky... ou se realmente quiserem luxo, aconselho Casa da Montanha ou Colline de France. Pousada aconchegante (Cabanas tio muller). So fujam daqui porque sera a pior pousada
Stayed 1 night in Aug 2022

10/10 Excellent

Thealmo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ɠtimo para relaxar

Positivo: CafĆ© da manhĆ£ muito delicioso e com tudo fresquinho, os pĆ£es e cafĆ© eles trazem diretamente a mesa, e no salĆ£o hĆ” uma mesa farta. A tarde Ć© servido um delicioso chĆ” de maĆ§Ć£ e uma taƧa de espumante, no primeiro dia recebemos waffle com geleias, nos dias seguintes bolos. O quarto tinha uma cama super confortĆ”vel com travesseiros confortĆ”veis e lenƧol tĆ©rmico (Ć³timo pros dias frios), alĆ©m de uma mesa e um sofĆ”. O banheiro tinha toalhas limpas e amenites da loccitane. De cortesia para cada diĆ”ria hĆ” direito a uma massagem relaxante de 30 minutos e um passeio de carro no super carros. Melhorias: O Wi-Fi tinha bom sinal no quarto mas a velocidade era muito lenta, caso pense em trabalhar da pousada esse Ć© um item que pode gerar dificuldade. O estacionamento Ć© pago, porĆ©m todo o espaƧo Ć© aberto, sem seguranƧa. As refeiƧƵes precisam de agendamento, entendo que isso ajuda na organizaĆ§Ć£o, mas acredito que os intervalos poderiam ser menores (a cada 30 minutos e nĆ£o hĆ” cada 1 hora).
Fachada
Vista do estacionamento
ChĆ” da tarde
ChĆ” da tarde
Stayed 3 nights in Jul 2022

8/10 Good

beatriz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Sandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Weronyca

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

AndrƩ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!

Atendimento espetacular! Toda equipe extremamente atenciosa! Recomendo!!!
Stayed 2 nights in Oct 2021

10/10 Excellent

Virginia Cruz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar aconchegante
Stayed 1 night in Oct 2021

10/10 Excellent

ALEXANDRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don RamĆ³n aconchegante

Muito legal! CafĆ© da manhĆ£ dos sonhos. ChĆ” da tarde aconchegante. ServiƧo muito bom. Destaque para o MaurĆ­cio, que nos deixou muito Ć  vontade e nos entreteve com histĆ³rias maravilhosas do mundo dos hotĆ©is.
Stayed 4 nights in Aug 2021

8/10 Good

Glaucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021

6/10 Okay

Natalia

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
No geral nĆ£o gostamos. O atendimento de check in e check out foi demorado. A funcionĆ”ria nĆ£o Ć© agradĆ”vel. Achei um absurdo pagar 27 reais pra deixar o carro em frente Ć  pousada - segundo a funcionĆ”ria ā€œtaxa simbĆ³licaā€! Cobram 10% do total da estadia como taxa de turismo - o que eu nĆ£o havia me atentado na hora da reserva, ou seja, cheio de surpresas. Quarto confortĆ”vel e cafĆ© da manhĆ£ gostoso, mas tambĆ©m com horĆ”rios restritos para agendamento pela pandemia. NĆ£o volto.
Stayed 1 night in Jun 2021

10/10 Excellent

NORBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

VOLTAREMOS!

ATENDIMENTO DE PRIMEIRA CATEGORIA TANTO DOS FUNCIONƁRIOS COMO TAMBƉM DOS PROPRIETƁRIOS, SEMPRE PRONTOS PARA ATENDER NOSSAS NECECIDADES E MUITO AGRADƁVEIS. LIMPEZA, AMBIENTE MUITO BEM DECORADO E AGRADƁVEL, QUARTO GRANDE E CONFORTƁVEL. CAFƉ DA MANHƃ MAGNƍFICO TENDO NO COMANDO O Sr. MAURƍCIO, PERFEITO.
Stayed 3 nights in May 2021

10/10 Excellent

MƔrcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10.

Excelente atendimento .
Stayed 2 nights in Jan 2021