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Hotel Roc Meler

4.0 star property
4-star ski hotel with free breakfast

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Roc Meler

Pub
Children's play area - indoor
Children's play area - indoor
Indoor pool
Terrace/patio

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Hot tub
  • Bar
  • Pool
  • Gym
  • Spa

Explore the area

Map
Carrer del forn, Urb. Ribagrossa, 13, Canillo, AD100
  • GrandValira
    1 min walk
  • Restaurant La Galeria,
    16 min walk
  • L'Hospitalet-pres-l'Andorre Station
    44 min drive
  • Andorra la Vella (ALV-Andorra la Vella Heliport)
    29 min drive

Room options

View all photos for Quadruple Room (3 Adults + 1 Child)

Premium bedding, memory foam beds, minibar, in-room safe

Quadruple Room (3 Adults + 1 Child)

  • Valley view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Quadruple Room (4 Adults)

Premium bedding, memory foam beds, minibar, in-room safe

Quadruple Room (4 Adults)

  • Valley view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Quadruple Room (2 Adults + 2 Children)

Quadruple Room (2 Adults + 2 Children)

Quadruple Room (2 Adults + 2 Children)

  • Valley view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 25 sq m
  • Valley view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room (2 Adults + 1 Child)

Triple Room (2 Adults + 1 Child)

Triple Room (2 Adults + 1 Child)

  • Valley view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Triple Room (3 Adults)

Triple Room (3 Adults)

Triple Room (3 Adults)

  • 25 sq m
  • Valley view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Design Suite, Jetted Tub (2 Adults + 2 Children)

Design Suite, Jetted Tub (2 Adults + 2 Children)

Design Suite, Jetted Tub (2 Adults + 2 Children)

  • Valley view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Suite

Family Suite

Family Suite

  • Valley view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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Terrace/patio

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4.7 out of 5, Exceptional, (91)
The price is CA $173
per night
CA $187 total
includes taxes & fees
8 Jan - 9 Jan
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About the area

Canillo

Winter getaway.Within a 15-minute walk of the hotel, you'll find GrandValira and TC8 Canillo Ski Lift. Santuario de Meritxell and Meritxell Sanctuary are also within 2 miles (3 km).

What's nearby

  • GrandValira - 1 min walk
  • TC8 Canillo Ski Lift - 15 min walk
  • Palau de Gel - 3 min drive
  • Mirador Roc del Quer - 11 min drive
  • Soldeu Ski Resort - 20 min drive

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 44 min drive
  • La Seu d'Urgell (LEU) - 71 min drive

Restaurants

  • ‪Bar El Mirador De Quer - ‬10 min drive
  • ‪Borda Vella - ‬9 min drive
  • ‪Restaurant Manacor Grill - ‬7 min drive
  • ‪La Cirera - ‬8 min drive
  • ‪Les Pardines - ‬11 min drive

About this property

Hotel Roc Meler

4-star ski hotel with free breakfast
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. Getting to the slopes is a breeze with the hotel's complimentary ski shuttle. Conveniences like ski storage, skiing lessons, and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site, as well as a snack bar/deli. Free breakfast is available daily. WiFi is free in public spaces. This Mediterranean hotel also offers an indoor pool, a children's pool, and a health club. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Canillo hotel.

  • 1 building
  • 80 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Built in 2000
  • Buffet breakfast (free)
  • Deli
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Terrace
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Roc Meler offers 80 accommodations with minibars and safes. Memory foam beds feature premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The onsite spa has massage/treatment rooms. Services include sports massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Catalan, English, French, Italian, Portuguese, Russian, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 15 per night)
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • Free ski shuttle

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Arcade/game room
  • Bike parking
  • Children's pool
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 120
  • Front entrance ramp
  • In-room accessibility
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Digital channels
  • Flat-screen TV

Bedroom

  • Heating (climate-controlled)
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Minibar

More

  • Desk
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between November 12 and November 16.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 6.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.
  • Spa fee: EUR 12 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: EUR 15 per night
  • Crib (infant bed) fee: EUR 6.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number L-712224-A

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Roc Meler Canillo
Roc Meler Canillo
Roc Meler
Hotel Roc Meler Hotel
Hotel Roc Meler Canillo
Hotel Roc Meler Hotel Canillo

Hotel Roc Meler Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 107 out of 173 reviews" "
Rating 8 - Good. 49 out of 173 reviews" "
Rating 6 - Okay. 16 out of 173 reviews" "
Rating 4 - Poor. 0 out of 173 reviews" "
Rating 2 - Terrible. 1 out of 173 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The VIEW!
As in description the hotel is a short distance from the town centre which didn’t really bother us and you get the amazing view! Room,bed etc all good and the food really good it was actually the best buffet dinner and breakfast we had in our 16 night trip, and that VIEW!
Stayed 1 night in Sep 2024

10/10 Excellent

Brendan

Stayed 1 night in Aug 2024

10/10 Excellent

khaled el

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is lovely and beds are super comfortable, however the rooms are so warm which made a comfortable night's sleep hard. We stayed twice in the space of two weeks and it was the same both times. We stayed on half board basis and the food was very good and lots to choose from. Could really do with having air-conditioning in the rooms for the hot summer months.
Stayed 1 night in Aug 2024

10/10 Excellent

Genevieve

Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Desislava, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly easy to rent equipment - right across from the hotel. No need to arrange anything in advance. Very convenient.
Stayed 4 nights in Mar 2024

10/10 Excellent

Diana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo fue excelente. Todo el personal del hotel destaca por su profesionalidad y amabilidad. Desde el personal de la recepción (Alex) asi como todos los empleados del restaurante, Irish pub y los que se encargan de los traslados. La comida abundante y de muy buena calidad. El internet es mejorable porque habia que rellenar los datos continuamente. Sin duda volveremos ;)
Stayed 7 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel for ski holiday
Beautiful hotel. Very comfortable beds, food was great and the free transfer made the slopes very accessible
Stayed 5 nights in Feb 2024

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the mountains. Great views. Great for hiking and biking. Skiing in the winter
Stayed 1 night in Oct 2023

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth it!
Wonderful stay here. The ambiance & staff were outstanding.
Stayed 1 night in Aug 2023

10/10 Excellent

Ryan

Liked: Staff & service, property conditions & facilities
Beautiful view, clean/comfortable rooms and helpful staff.
Stayed 1 night in Jul 2023

6/10 Okay

Katherine

Travelled with family
Liked: Cleanliness, staff & service
No hot water in the room in the afternoon or in the hot tub. Pub music is very loud. Otherwise, bed was comfortable and room was clean. Breakfast was good.
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Stayed 7 nights in Feb 2020

10/10 Excellent

Daren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic,awesome food and staff
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Very nice. Was completely refurbished a couple of months ago. It not actually in canillo but a few minutes drive up the mountain. Staff is helpful and facilities are great.
Stayed 3 nights in Jan 2018

6/10 Okay

I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't ask for tap water...
I stayed at Roc Meler for 3 nights. When we arrived we found there was no parking available in the hotel, but they offered us to park the car in a parking nearby and pick us from there. - Breakfast is great, good omelette but lack of different options. - SPA is great, but avoid going during 7-8 pm (It should close later, as we arrive late from skying). - Gym is great again. This one is usually empty. After skiing looks like people do not want to train anymore. It is small but new. - WiFi is the worst one I've ever seen in my life!!! It was asking us to log-in every 10 minutes. Please, repair it... - Irish Pub has great food served in 15m. Pizza was great. - Buffet restaurant is good (more than 20€ though), and they charge you for water. I ordered tap water and they told me I needed to pay for mineral water. I asked to talk to the manager, Miguel, and he said it was for safety reasons. Considering that the rooms have glasses, coffee and no complimentary mineral water, I believe they do it because they want to charge you for the drink. Overall, the experience was good, but I will considering coming back to this hotel after they refused me to serve me a glass of water. I hope they change this policy.
Stayed 3 nights in Jan 2018

8/10 Good

Erling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

LUZ MARINA

Stayed 1 night in Aug 2024

10/10 Excellent

Moreau

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Manel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siendo la situación del hotel apartado es imprescindible el vehículo y no hay suficiente aparcamiento gratis.
Stayed 3 nights in Aug 2024

8/10 Good

Rosa maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

gilles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top en été
2nuits dans cet hotel tres agreable, personnel a l ecoute, belle vue sur la vallée
Stayed 2 nights in Aug 2024