4/10 Poor
Julie A.
23 Feb 2025
Unfortunately bad stay
Once we got to the main lobby we were immediately told that our hot tub in our building (grizzly lodge) was closed. I immediately messaged the host who quickly responded to let us know that the hot tub in the wolf lodge would be open, no other solution was provided. This was not communicated before our stay and was very disappointing, we tried to go to the hot tub in the wolf lodge and it was so busy we didn’t even get to use it one time . If we would have known before hand we would have gone somewhere else. Our nice romantic relaxing getaway turned out to be nothing of the sort. The bed was the most uncomfortable bed I have ever slept in and so was the pull out couch. In the room there was a binder that said we would receive a welcome basket, we did not. The building was very noisy and the door had an annoying squeak. Over all we did not have a good experience and will not be back.
Julie A.
Stayed 2 nights in Feb 2025