The Falstaff Hotel

3.0 star property
3-star hotel near Canterbury Cathedral

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Photo gallery for The Falstaff Hotel

Front of property - evening/night
Lounge
Classic Double or Twin Room
Bar (on property)
Dining

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Parking available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
8-10 St Dunstan Street Kent, Canterbury, England, CT2 8AF
  • Marlowe Theatre
    ‪4 min walk‬
  • Canterbury Cathedral
    ‪8 min walk‬
  • University of Kent
    ‪17 min walk‬
  • London (SEN-Southend)
    ‪89 min drive‬

Room options

Cosy Double Room

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

Luxury Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Junior Suite

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Classic Double or Twin Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Superior Double Room

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Canterbury

City center stay.Steps from the hotel, you'll find Westgate Gardens and Towers and Sidney Cooper Gallery. Westgate Gardens and Marlowe Theatre are also within half a mile (1 km).

What's nearby

  • Westgate Gardens - 1 min walk - 0.1 km
  • Westgate Gardens and Towers - 1 min walk - 0.1 km
  • Marlowe Theatre - 4 min walk - 0.3 km
  • Canterbury Cathedral - 8 min walk - 0.7 km
  • University of Kent - 17 min walk - 1.5 km

Getting around

  • Canterbury West Station - 4 min walk
  • Gatwick Airport (LGW) - 81 min drive

Restaurants

  • ‪Marino's Fish Bar - ‬2 min walk
  • ‪West Gate Inn - ‬1 min walk
  • ‪The Black Griffin - ‬2 min walk
  • ‪The Unicorn Inn - ‬2 min walk
  • ‪Pegasus Tap Room & Gin Palace - ‬1 min walk

About this property

The Falstaff Hotel

3-star hotel near Canterbury Cathedral
As a guest of The Falstaff Hotel, you'll find a terrace, a garden, and coffee/tea in a common area. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. The Falstaff Hotel also features complimentary newspapers in the lobby and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Canterbury hotel is smoke free.

  • 49 guestrooms or units
  • 3 levels
  • 3 buildings
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
The Falstaff Hotel offers 49 accommodations with complimentary bottled water and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Cable television is provided. Bathrooms include complimentary toiletries and hair dryers.

This Canterbury hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

English, Polish, Slovak, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 12 per day)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: GBP 14.50 for adults and GBP 10 for children
  • A bar/lounge
  • Coffee and tea in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for GBP 10 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 14.50 for adults and GBP 10 for children
  • Uncovered self parking fee: GBP 12 per day
  • Crib (infant bed) fee: GBP 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Falstaff Canterbury
Falstaff Hotel
Falstaff Hotel Canterbury
Hotel Falstaff
The Falstaff Hotel Hotel
The Falstaff Hotel Canterbury
The Falstaff Hotel Hotel Canterbury

The Falstaff Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 525 out of 1003 reviews
Rating 8 - Good. 359 out of 1003 reviews
Rating 6 - Okay. 71 out of 1003 reviews
Rating 4 - Poor. 37 out of 1003 reviews
Rating 2 - Terrible. 11 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very comfortable and had very good tea/coffee making facilities. A very comfortable bed and bedding
Stayed 1 night in Dec 2024

6/10 Okay

Tim

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointing
I have stayed in over 20 hotels this year and the most expensive booking turned out to be the worse experience. The check in experience was slow. We did a pre-check-in and then had to wait 20 minutes to be physically checked in when the person arrived… the general manager was not able to do it. For Bar staff could not muster up a greeting between them, no hello… no be with you in a minute… Guests were offered complimentary cheese and biscuits in the bar… we asked for them as they were not offered by the bar tender. Waited 5 minutes and he said they didn’t have any. Guess what, a few minutes after the offer had ended we say cheeses and biscuits coming out. Mind blowing!!! Terrible service so we left after one drink. However, the breakfast staff were very friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Gislaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay in an incredible city! Everything was walking distance. The staff was attentive and accessible!
Stayed 1 night in Aug 2024

8/10 Good

Mandy

Travelled with family
It is in a perfect location and in walking distance to the town centre. We loved the quirkiness of the hotel and the room was perfect
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Falstaff Hotel, Canterbury
Very nice reception and bar areas with lots of cosy little nooks to relax and have a drink. Room was very comfortable and spacious.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jenny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sennait

Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay
Amazing hotel full of history. Gorgeous clean room and a bath to die for. Will definitely be back. The young lad on reception that looked after us was fantastic. He even came to find us when our room was ready early. A very old building full of character and squeaky floorboards but that just added to its charm.
Stayed 2 nights in Nov 2024

8/10 Good

Valeria

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Shaun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody at the Falstaff was fantastic. Welcoming, professional, and courteous. We really enjoyed our stay.
Stayed 1 night in Nov 2024

8/10 Good

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old hotel near the station and centre of Canterbury. There are more comfortable places to stay, remember to duck your head in the shower. But that’s why it is so unique. Will definitely stay next time.
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great all round
Lovely hotel, great bar with amazing cocktails. Room was comfortable with good shower.
Stayed 1 night in Nov 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful property, well appointed bathrooms, beautifully decorated rooms, very very comfortable. Delicious breakfasts, nice bar. Right across the street from the main drag of Canterbury. Half a block from train and bus. I had a car, and it cost me nearly £100 for the 4 days I had to park my car--it's a shame guests can't park for free or at least at a reduced rate. It's my only complaint.
Stayed 5 nights in Nov 2024

8/10 Good

Gregory

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff were really helpful in moving my room. Quiet and peaceful. Thanks.
Stayed 3 nights in Nov 2024

6/10 Okay

A

Travelled with family
Just ok
Stay was ok...
Stayed 1 night in Sep 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just one night away, hotel was very nice, well designed and maintained
Stayed 1 night in Oct 2024

4/10 Poor

Sue

Disliked: Staff & service, property conditions & facilities, room comfort
Poor customer service.
This looks like a nice place to stay but we booked a double room through Hotels.com and when we checked in and went to our room we found we had been down graded to a cosy room. I certainly wouldn’t pay for this, a tiny room looking out to a fire escape. I wouldn’t mind if they had explained at checkin but we were left to discover the down grade when we got to the room. A very disappointing stay.
Stayed 1 night in Oct 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Timothy

Travelled with group
Liked: Cleanliness, staff & service
Friendly staff and good location for getting around Canterbury. Spent money on a superior room but wasn’t worth it. Compared to price point on other hotels I have stayed room was average and a bit dated for the money spent. Unless you’re going to spend money on most expensive room I would just go with standard double. It’s safe, clean and has a nice bar. If your in Canterbury then it’s a good choice But it’s not the boutique hotel I was expecting and would not spend that amount of money to stay there again.
Stayed 2 nights in Oct 2024