2/10 Terrible
Gwen H.
16 Sep 2024
Disliked: Cleanliness
Uncaring Host
We had to cancel at late notice for a serious (life-threatening) medical condition for which we offered the host medical evidence. This was never taken up. We spoke to Vrbo prior to speaking to the host.
The host tracked me down through WhatsApp and communicated directly. She was hostile and kept arguing that we had done her harm. She was most unsympathetic. We had planned our honeymoon directly after the wedding. This was to be our honeymoon. The host has since said she is seeking “maximum compensation”.
I cannot believe she is seeking to make additional profit out of a medical situation beyond our control. What a heartless individual.
Gwen H.
Stayed 13 nights in Sep 2024