Protur Turó Pins Hotel

4.0 star property
4-star spa hotel near Cala Agulla Beach

Choose dates to view prices

Photo gallery for Protur Turó Pins Hotel

Exterior
Junior Suite, Terrace (Deluxe)
Buffet
Lobby sitting area
Junior Suite Superior with Hot Tub | Jetted tub
Reviews
9.4

Exceptional

Popular amenities

  • Restaurant
    RestaurantRestaurant
  • Bar
    BarBar
  • Pool
    PoolPool
  • Breakfast available
    Breakfast availableBreakfast available
  • Spa
    SpaSpa
  • Air conditioning
    Air conditioningAir conditioning

Check-in time

2:00 PM

Check-out time

12:00 PM

Explore the area

Map
C/. Ses Sevines esq. Cala Lliteras, Capdepera, Mallorca, 7590
  • Popular LocationCala Agulla Beach14 min walk
  • Popular LocationCala Gat Beach16 min walk
  • Popular LocationSon Moll Beach3 min drive
  • AirportPalma de Mallorca (PMI)63 min drive

Room options

Junior Suite, Terrace, Ground Floor (Select)

  • 52 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Junior Suite, Terrace (Family)

  • 46 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Junior Suite, Terrace (Deluxe)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite Superior with Hot Tub

  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Terrace

  • 39 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Similar properties

About the area

Cala Ratjada

In suburbs.You'll find Cala Agulla Beach and Sa Torre Cega within a 15-minute walk of this Capdepera hotel. Also, Cala Ratjada Port is within half a mile (1 km) and l'Olla is within 2 miles (3 km).

What's nearby

  • Cala Ratjada Port - 11 min walk
  • Cala Agulla Beach - 14 min walk
  • Cala Gat Beach - 16 min walk
  • Lighthouse Cala Ratjada - 19 min walk
  • Son Moll Beach - 3 min drive

Getting around

  • Manacor Station - 27 min drive
  • Palma de Mallorca Airport (PMI) - 64 min drive

Restaurants

  • ‪Restaurante los Arcos - ‬5 min walk
  • ‪Royal - ‬11 min walk
  • ‪Bar los Amigos - ‬11 min walk
  • ‪Heidi Schnitzelhütte - ‬9 min walk
  • ‪Ses Ancores - ‬11 min walk

About this property

Protur Turó Pins Hotel

4-star spa hotel near Cala Agulla Beach
Protur Turó Pins Hotel offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a beach bar and a swim-up bar. WiFi is free in public spaces.

A health club, a steam room, and a terrace are also featured at Protur Turó Pins Hotel.

  • 136 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • Bar on the beach
  • Dining venue
  • Swim-up bar
Protur Turó Pins Hotel offers 136 accommodations with minibars and hair dryers. Accommodations offer separate sitting areas. Satellite television is provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

Catalan, English, French, German, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • Breakfast available for a fee daily
  • 1 restaurant
  • 1 beach bar and 1 swim-up bar

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Playground
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility

Room amenities

Entertainment

  • Cable/satellite channels
  • TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Electric kettle
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe (surcharge)
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed during December, November, January, February, March, and April.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 4 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

This property's dress code requires that gentlemen wear long trousers at dinner.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Protur Pins
Protur Pins Aparthotel
Protur Turó Pins Hotel Cala Ratjada
Protur Turo Pins Aparthotel Cala Ratjada, Majorca, Spain
Protur Turo Pins Aparthotel Hotel Cala Ratjada
Protur Turó Pins
Protur Turó Pins Aparthotel Cala Ratjada
Protur Turó Pins Aparthotel
Protur Turó Pins Cala Ratjada
Protur Turó Pins Hotel Hotel
Protur Turó Pins Hotel Capdepera
Protur Turó Pins Hotel Hotel Capdepera

Protur Turó Pins Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 133 out of 185 reviews" "
Rating 8 - Good. 45 out of 185 reviews" "
Rating 6 - Okay. 7 out of 185 reviews" "
Rating 4 - Poor. 0 out of 185 reviews" "
Rating 2 - Terrible. 0 out of 185 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Carlos alberto

Stayed 3 nights in Oct 2023

6/10 Okay

ANGELA

Stayed 4 nights in Aug 2023

10/10 Excellent

francesco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept and we'll run property. Very professional staff and all the premise is spotless. This is highly recommended, especially for families
Stayed 12 nights in Jul 2023

10/10 Excellent

Josh

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in Jun 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quality hotel
Rooms are very comfortable, booked the select room with larger balcony, worth the extra money as very large balcony. General feel of overall hotel is of a very high standard. Entertainment was enjoyable, with a mini disco at 8.30pm and the an adult show at 9.30pm for 1 hour. Something different each night, singers, magic, circus performers. Kids club was from 10am to 12 each day. Would recommend to anyone looking for a quiet relaxed hotel atmosphere and not a full on environment over run with kids.
Stayed 3 nights in Oct 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jul 2022

10/10 Excellent

Maksym

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel for a family vacation
Stayed 7 nights in Jul 2022

8/10 Good

Sonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time staying here - the staff could not have been more accomodating, the hotel is in a fabulous location, and when in the central areas, it really feels like a little oasis of calm! The room we stayed in definitely had one of the better views but was definitely in need of a bit of a make over (decor and furniture looked exactky the same as when we stayed in 2018) - there was quite a bit of wear and tear if you looked for it - but definitely not anything worth complaining about! There seemd to be a lot more kids there this time, so it was a bit noisier - and the food wasn't QUITE as special as our previous stay - perhaps due to catering for a lot more kids! However, we had a wonderful time - and the staff made us feel very special. we went elsewhere in 2019, and it felt great to 'come back' here :)
Stayed 8 nights in Jul 2022

10/10 Excellent

Maksym

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an excellent hotel for families.
Stayed 7 nights in Sep 2021

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What an incredible hotel
Everything was amazing especially the spacious room the wonderful food choices the pool and the immediate area - amazing local beaches although both very busy! Great value for money in a quality hotel and location. Thoroughly recommend it and hope to return.
Stayed 1 night in Sep 2021

10/10 Excellent

Kinga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Aug 2021

10/10 Excellent

Yamina, london

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for young families
We absolutely loved our stay at this hotel. The staff couldn’t be more attentive to our needs or the children’s. We particularly would like to thank the Reception team for the recommendations, Tony, Pepe and their team at the restaurant for looking after us so well ! And another warm thank you to Jada for entertaining the children. They loved the daily activities but the highlight was also disco dance. Thank You you are a gem !
Stayed 6 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for young families
Great hotel with great food, perfect for families with young children.
Stayed 7 nights in Aug 2018

6/10 Okay

Gilly, Belfast

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
A nice hotel but uncomfortable beds
We read the reviews and were excited to stay at this hotel. We were staying as a family. In the bedroom — two single (very overly firm) beds which surprisingly lacked comfort. In the living room area, the sofa bed was the most uncomfortable bed I have ever slept on (very soft and springy). The first night we had to complain and ask for an improvement on the situation. They gave us another double (soft and springy) mattress to put on top of the other one. Throughout our stay the bed comfort was extremely poor for a 5 star hotel. This would be the main reason for us not returning to the hotel. The pool and pool bar are lovely. The breakfast area was fair-good. We usually stay in 5 star luxury so this was a disappointment to us in some ways. The positives of this hotel would have to include the cleanliness of all of the complex, the location of the rooms in regard to reception and the pool... extremely close to everything— no long treks back to bedroom if an item was forgotten. This hotel felt extremely safe for children. The staff were also fabulous. Very friendly and polite.
Stayed 6 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and area
Great hotel. Took about 1 hour 50 transfer. All staff v friendly and facilities were great. All pools in great condition Food excellent and so much choice (daughters loved ice cream every night!) Kids entertainment was good, lady there did it all and ran different things throughout week. We only went to sing and dance at 5pm and 8pm which was great fun. Need to get face paint which does not run in the heat tho! Three great beaches near by and loads of local places to eat.
Stayed 7 nights in Jul 2018

10/10 Excellent

MKD, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Hotel, Friendly Staff, Great Location
We loved staying at this hotel for a quick summer break. The hotel and its facilities including the staff were all excellent. The food was of good quality. There wasn’t any daytime entertainment and the kids club was limited but we didn’t mind as we spent lazy days around the pool.
Stayed 5 nights in Aug 2018

10/10 Excellent

ADRIAN, Locksbottom, Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value hotel
It's not often, you have a nearly perfect hotel experience, though this hotel comes pretty close for a family holiday. All the staff were professional and friendly with special mention for Toni the restaurant manager, Pepe (the friendly one) All with smiles on their faces, where you have access to a large selection of food, especially the grill! Lastly Simon who is always looking after the residents down at the pool bar where you can have a post dinner drinking along with the evening daily entertainment of singers and dancers During holiday time this is a great area to visit, especially if you have family of primary school age where you can relax whilst you are chilling by the pool. PS There are always sun loungers free Excellent family friendly hotel and when we return to Majorca we will be back for more Protur Turó Pins and the beautiful Cala Ratjada 9/10 Excelente servicio
Stayed 8 nights in Aug 2018

10/10 Excellent

Armen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family vacation hotel!
We had a excellent stay with the family! Hotel, room, staff and service were very good! I would highly recoomend this hotel especially for families with kids, as they have everything to make your vacation great at this hotel.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel nestled in a quieter area if Mallorca. Caters well for families, couples and groups. Staff are wonderful and incredibly attentive and thoughtful. Thoroughly enjoyed my stay.
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly
Hotel is nice but at the lower end of the 5-star spectrum. Good value for money nonetheless. Lots of families with kids. 5 minutes walk to the restaurants and a 5 minute/euro cab to the local beaches which are all nice. Lovely stay overall
Stayed 7 nights in Jul 2018

10/10 Excellent

Sonia, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect to unwind and relax
We wanted a carefree, relaxing holiday to recharge after a hard few months at work and this was perfect. Clean, spacious rooms, pool was never crowded, everyone was friendly, the staff were accommodating and the food was absolutely fantastic. We have come home feeling ready to take the world on again, and contemplating returning next year. Special shout out to staff - Marcin, Pepe and Biel who were really helpful and friendly.
Stayed 7 nights in Jun 2018

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heaven!
This hotel was perfect. Nice rooms, a lot of privacy in the buildings and on your balcony. Breakfast and dinner buffet are superb. The lounge is nice for reading and relaxing. The staff is very friendly and they help you out anyway you can. They make you feel very welcome. The town itself is nice for a walk and some (tourist) shopping. The harbor is nice for a snack or drink (try Wikiki) and the two beaches (the big one Cala de s'Aguila and the small one Cala Gat) are perfect to swim an rent a sun bed. I'm coming back!
Stayed 7 nights in Oct 2017

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy hotel with superb service
Amazing. Just the tonic for a relaxing quality stay.
Stayed 7 nights in Sep 2017

10/10 Excellent

kat , cardiff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel would highly recommend
Great hotel in a lovely location! Staff friendly and helpful! Rooms are modern and clean! Very comfortable beds! Food is excellent! Everything you want for breakfast! Pools are great with comfy loungers! Would really recommend this hotel to couples or families! A short walk to town, beaches and marina!
Stayed 9 nights in Aug 2017

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very friendly staff, hotel is very clean and all new
Stayed 5 nights in Jul 2017