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Chapter House Boutique Hotel

5.0 star property
Suburban guesthouse with free breakfast and spa services

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Photo gallery for Chapter House Boutique Hotel

Room
Bathroom shower
Exterior detail
Bathroom shower
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • Spa
  • Housekeeping

Explore the area

Map
14 Akademie Street, Franschhoek, Western Cape, 7690
  • Franschhoek Town Hall
    ‪5 min walk‬
  • Huguenot Monument
    ‪14 min walk‬
  • Franschhoek Wine Tram
    ‪15 min walk‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪60 min drive‬

Room options

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Terrace/patio

Premier Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed | Coffee and/or coffee maker

Superior Suite, 1 King Bed

  • 34.9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Ground Floor

Deluxe Double Room, 1 King Bed, Ground Floor

Deluxe Double Room, 1 King Bed, Ground Floor

  • 34.9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Bedroom

Classic Room, 1 Bedroom

Classic Room, 1 Bedroom

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Franschhoek

In suburbs.Within a 5-minute walk of the guesthouse, you'll find Sénéchal-Senekal Art Gallery and Huguenot Memorial Museum. Franschhoek Town Hall and Franschhoek Art House are also within half a mile (1 km).
View more Guest houses in Cape TownOpens in a new window

What's nearby

  • Franschhoek Town Hall - 5 min walk - 0.5 km
  • Huguenot Monument - 14 min walk - 1.2 km
  • Franschhoek Wine Tram - 15 min walk - 1.3 km
  • Mont Rochelle Nature Reserve - 6 min drive - 7.5 km
  • Franschhoek Pass - 7 min drive - 9.0 km

Getting around

  • Cape Town Intl. Airport (CPT) - 60 min drive

Restaurants

  • ‪Terbodore Coffee Roasters - ‬10 min walk
  • ‪The Hoek - ‬1 min walk
  • ‪Tuk Tuk Microbrewery - ‬3 min walk
  • ‪Coffee station - ‬12 min walk
  • ‪French Connection - ‬6 min walk

About this property

Chapter House Boutique Hotel

Luxurious 5-star guest house with outdoor pool
You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

An outdoor pool, spa services, and a terrace are also featured at the luxury Chapter House Boutique Hotel.

Smoking is allowed in designated areas at this 5-star Franschhoek guesthouse.

  • 1 building
  • 9 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Smoking in designated areas
  • Bar or lounge
Chapter House Boutique Hotel offers 9 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers, slippers, and hair dryers. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

Afrikaans, English, German

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  • Parking included
  • Free WiFi
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CA $308 total
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour pool access
  • Bicycle rentals
  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, and American Express. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access is available 24-hours a day.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the guesthouse before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Klein Oliphants Hoek Boutique
Klein Oliphants Hoek Boutique Franschhoek
Klein Oliphants Hoek Boutique Hotel
Klein Oliphants Hoek Boutique Hotel Franschhoek
Chapter House Franschhoek
Chapter House Boutique Hotel Guesthouse
Chapter House Boutique Hotel Franschhoek
Chapter House Boutique Hotel Guesthouse Franschhoek

Chapter House Boutique Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 72 out of 95 reviews
Rating 8 - Good. 18 out of 95 reviews
Rating 6 - Okay. 3 out of 95 reviews
Rating 4 - Poor. 2 out of 95 reviews
Rating 2 - Terrible. 0 out of 95 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
This is a fantastic boutique hotel in a great location. The breakfast was delicious and varied, the staff extremely friendly and helpful. Room 15 is amazing with huge corner double aspect windows and beautiful views of the hills.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jill, Blandford Forum

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet, comfortable, tranquil place to stay in Franschhoek with all required amenities. Staff were very helpful. Breakfast was good. Enjoyed being able to walk around the town easily from the hotel. Many dining options within an easy walk.
Stayed 3 nights in Dec 2024

10/10 Excellent

Lori

Travelled with family
Lovely place. Staff is excellent.
Stayed 2 nights in Nov 2024

10/10 Excellent

Dieter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel. Good location off the noise of the main road, yet within walking distance of all Franschhoek has to offer. We had a pool suite and definitely worth the extra bit for the luxury. Everything you need for a wonderful stay is in your room or available at the hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Gerd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, theyvwent out of their way to please. Property and facilities were great
Stayed 1 night in Sep 2024

10/10 Excellent

ulises

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Frances

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous hotel! Incredible kind staff and the breakfast was delicious. I will definitely be back - thank you for a beautiful memorable vacation.
Stayed 3 nights in Jul 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely boutique hotel, down a quiet side street but close to the main road, with great staff. Max greeted us on arrival and was always checking to make sure we were happy. He also gave an excellent recommendation for dinner. Our room was a good size and the bathroom was supplied with spa products which were very nice and available to buy. Free coffee was always available and supplemented by cake of the day in the afternoon. Breakfast was excellent with a wide choice on offer.
Stayed 1 night in Jun 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Yvonne

Stayed 1 night in Mar 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chapter House heaven
The only disappointment was a lack of a fridge in the room, that would have made it perfect.
Stayed 3 nights in Jan 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay in this boutique hotel. Great room and very nice breakfast. Good location for the town centre. Look forward to staying here again one day. Would recommend!
Stayed 2 nights in Oct 2023

4/10 Poor

Jan

Liked: Cleanliness
Disliked: Staff & service, room comfort
Uncaring
For an expensive hotel not even a mini bar or working TV is a bit sloppy. Untrained staff.
Stayed 2 nights in Jul 2023

10/10 Excellent

YOLANDE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis in Franschhoek
Gorgeous little oasis in Franschhoek. Staff were very eager to please and the new wing where we stayed was well appointed. Minor points for improvement: coffee machine had very bright lights which came on when power came back on in the middle of the night - couldn't figure out how to turn them off so threw a towel over it! Staff may benefit from a little education about drinks in the bar and the absence of tonic to go with the wide selections of gin was a bit disappointing. It was very cold during our stay - the single spare blanket was insufficient as there is no heating when the power is out. But these are all comparatively minor points and the overall atmosphere, ambience and attention to detail were all excellent.
Stayed 1 night in Jul 2023

10/10 Excellent

elinor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay at the best boutique hotel out there
Had the most amazing stay at Chapter House for our honeymoon - the team were incredible hosts, and Byron in particular made my wife and I feel perfectly at home and couldn’t have done more to make our stay as special as it was - thank you so much! The hotel itself is beautiful and cosy, charming rooms, less than 5 minute walk from the centre of town and a lovely breakfast. Highly highly recommend to anyone and everyone - please go!
Stayed 2 nights in Mar 2023

10/10 Excellent

Lara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was incredibly helpful and kind. Property is beautiful and great location.
Stayed 2 nights in Mar 2023

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about this hotel. Staff, breakfast, afternoon cake and coffees Hopefully we will be back
Stayed 3 nights in Mar 2023

10/10 Excellent

zoi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
Great hotel!! We had an amazing stay! The hotel staff was super attentive, the hotel is very pretty and we loved our room! Will definitely be back!!
Stayed 1 night in Feb 2023

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2022

10/10 Excellent

david

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2022

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely characterful property - had a wood burner in our room! Staff were extremely helpful.
Stayed 2 nights in Sep 2022

10/10 Excellent

yanthe

Stayed 2 nights in May 2022

10/10 Excellent

Inga and Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth going for the complimentary cheesecake in the afternoon alone!! We loved our stay at Chapter House. Beautiful decor, friendly staff, comfortable beds, wonderful breakfast, easy walking distance from shops and restaurants. Highly recommended .
Stayed 4 nights in Jan 2022

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021