Dock House Boutique Hotel & Spa by NEWMARK

5.0 star property
5-star luxury hotel near Cape Town Cruise Terminal

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dock House Boutique Hotel & Spa by NEWMARK

Outdoor pool
Exterior
Exterior
Interior
Luxury Room, 1 King Bed

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Breakfast available
  • Room service
  • Spa

Explore the area

Map
Portswood Close, Portswood Ridge, Victoria & Alfred Waterfront, Cape Town, Western Cape, 8001
  • Two Oceans Aquarium
    4 min walk
  • Zeitz Museum of Contemporary Art Africa
    7 min walk
  • Greenpoint Market
    15 min walk
  • Cape Town (CPT-Cape Town Intl.)
    21 min drive

Room options

Luxury Room, 1 King Bed

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Luxury Suite, 1 King Bed

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Cape Town

Victoria and Alfred Waterfront stay.A stay at this Victoria and Alfred Waterfront hotel places you steps from The Watershed and within a 5-minute walk of Two Oceans Aquarium. Nelson Mandela Gateway and Zeitz Museum of Contemporary Art Africa are also within half a mile (1 km).

What's nearby

  • Two Oceans Aquarium - 4 min walk - 0.4 km
  • Cape Town Stadium - 16 min walk - 1.4 km
  • Cape Town International Convention Centre - 19 min walk - 1.6 km
  • Long Street - 3 min drive - 2.4 km
  • Cape Town Cruise Terminal - 4 min drive - 2.6 km

Getting around

  • Cape Town Station - 7 min drive
  • Esplanade Station - 9 min drive
  • Cape Town Intl. Airport (CPT) - 21 min drive

Restaurants

  • ‪V & A Waterfront - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Ocean Basket - ‬2 min walk
  • ‪Life Grand Café - ‬2 min walk
  • ‪Cooked - ‬3 min walk

About this property

Dock House Boutique Hotel & Spa by NEWMARK

5-star luxury hotel near Cape Town Cruise Terminal
Dock House Boutique Hotel & Spa by NEWMARK offers its guests a full-service spa, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A 24-hour business center and limo/town car service are available. A library, a terrace, and multilingual staff are also featured at the luxury Dock House Boutique Hotel & Spa by NEWMARK. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

This 5-star Cape Town hotel is smoke free.

  • 6 guestrooms or units
  • 2 levels
  • 2 buildings
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Dock House Boutique Hotel & Spa by NEWMARK offers 6 accommodations with minibars and bathrobes. Each accommodation is individually furnished and decorated. Plasma televisions come with satellite channels. Bathrooms include showers, slippers, designer toiletries, and complimentary toiletries.

This Cape Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The onsite spa has 3 treatment rooms including rooms for couples. Services include Swedish massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Afrikaans, English

Property amenities

Family friendly

  • Access to nearby outdoor pool
  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: ZAR 385.00 for adults and ZAR 200 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 24-hour pool access
  • Access to nearby outdoor pool
  • Fitness classes
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • Plasma TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bathrobes
  • Designer toiletries
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Minibar

More

  • Desk
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Phone
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Dock House Boutique Hotel & Spa by NEWMARK

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ZAR 385.00 for adults and ZAR 200 for children
  • Airport shuttle fee: ZAR 900 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access is available 24-hours a day.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Dock House
Dock House Boutique
Dock House Boutique Cape Town
Dock House Boutique Hotel
Dock House Boutique Hotel Cape Town
Dock House Hotel
House Boutique Hotel
Dock House Boutique Hotel Cape Town, South Africa
Dock House Hotel Cape Town Central

Dock House Boutique Hotel & Spa by NEWMARK Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 75 out of 87 reviews" "
Rating 8 - Good. 10 out of 87 reviews" "
Rating 6 - Okay. 0 out of 87 reviews" "
Rating 4 - Poor. 2 out of 87 reviews" "
Rating 2 - Terrible. 0 out of 87 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

William, Pittsburgh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

William

Stayed 4 nights in Mar 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
The staff where delightful . Professional helpful and very kind . Nothing was too much trouble especially Ashley was particularly good and deserves a special mention. Thank you
Stayed 2 nights in Jul 2023

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with super friendly and helpful staff
Stayed 4 nights in Mar 2023

10/10 Excellent

Sahar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend for a stay at the Waterfront
Everything was great. If you’re looking for a waterfront stay, definitely recommend the place. The pool is shared with the nearby hotels so gets quite busy during the afternoons. Special thanks to Donovan and the rest of the staff who made our stay wonderful!
Stayed 1 night in Dec 2022

8/10 Good

COLIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good apart from Television in room not working despite numerous reports to hotel.. very helpful when our flight back to uk was delayed, allowing us to keep room on.
Stayed 4 nights in Mar 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Service
Very amazing and friendly staff. They went out of their way to assist with all issues, including challenges with a theft of one of our mobile phones, which they volunteered to assist! Every request was promptly managed from in-room dining to opening wine. Accommodation was also provide for late checkout. The room was also comfortable and clean.
Stayed 1 night in Jan 2022

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jan 2022

10/10 Excellent

Ryan

Stayed 1 night in Nov 2021

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They hotel is absolutely amazing. Comfortable rooms. Food is great and a great view from the garden.
Stayed 1 night in Apr 2021

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant boutique in cape town
Lovely small hotel with excellent staff and beautiful rooms
Stayed 2 nights in Oct 2019

10/10 Excellent

Nicolaas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Stayed 3 nights in Mar 2019

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique property in the perfect location. Beautiful amenities and lovely staff
Stayed 6 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 6 nights in Jan 2019

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just WOW.
Incredible views of the V&A Waterfront from this meticulously maintained historic building. Welcome and service during our stay bordered on embarrassingly posh. Fantastic bed made you not want to get out of it despite the excellent location. Possibly the best place we have stayed at in every category.
Stayed 2 nights in Jan 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WOW from start to finish.
From arrival to departure was perfect. Nothing was too much trouble for Jeanette, Cynthia and the whole team. They made us feel very welcome and the service was natural and not forced in any way. The location couldn’t be any better as it’s a very short stroll away from the many restaurants and shops on the V&A waterfront. I would highly recommend the Dock House.
Stayed 3 nights in Nov 2018

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2018

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honeymoon Stay
Fantastic stay at this perfectly located hotel. All the staff were very friendly and could not have been more helpful if they tried. The breakfast options were brilliant. You have a choice of 3 different hotels to eat in so you can vary your options should you fancy a change. The hotel was very clean and the rooms were very comfortable. The location on the waterfront was perfect. Would definelty stay here again.
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique ist surely the position and the fact that it is a very small hotel which means cosy. What I did not like is the fact that they put the 50ZAR donation per day already on the final bill without telling in advance, although I understand that it was my decisione if I liked to pay it or not. I also thought that there was almost to much staff around the breakfast table at times.
Stayed 4 nights in Sep 2018

10/10 Excellent

Amanda, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and staff.
Really lovely hotel. Only hotel we're returned to twice as we really enjoy it. Boutique, centrally located right in the heart of the waterfront. This can make it slight noisy but usally music stops at midnight. Saying this, we love sitting on the balcony absorbing the atmosphere. Staff couldn't do more for you. Decor we love.
Stayed 3 nights in Jul 2018

10/10 Excellent

marius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service! Great location. Very unique hotel.
Stayed 4 nights in May 2017

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
Dock house was disappointing given the reviews. Itemized concerns: a) initial room we were shown was basically on the main lawn where people were doing yoga and could see into the room. b) The view is not high enough to be great (even from top floor), given other options for views in Cape Town c) The plumbing in our room was gross (shower drain spit up, toilet leaked), d) we found a massive cockroach in the room, e) it's really hard to find (we spent 30 minutes looking for it and was very stressful, not accurate on Google). This also made it tough to get ubers. f) The Waterfront is super-toursity and there are way better places to stay in Cape Town.