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Krystal Beach Hotel

3.5 star property
Beachfront, with full-service spa

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Krystal Beach Hotel

Water view
Outdoor pool
Exterior
Minibar, in-room safe, desk, soundproofing
Daily full breakfast (ZAR 205 per person)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Spa
  • Gym

Explore the area

Map
Breakwater Lane, Harbour Island, Gordon's Bay, Cape Town, Western Cape, 7150
  • Harmony Park
    3 min drive
  • Bikini Beach
    7 min drive
  • Cheetah Outreach
    10 min drive
  • Cape Town (CPT-Cape Town Intl.)
    29 min drive

Room options

View all photos for Standard Twin

Water view

Standard Twin

  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Duplex

Minibar, in-room safe, desk, soundproofing

Family Duplex

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Suite

Minibar, in-room safe, desk, soundproofing

Luxury Suite

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite

Minibar, in-room safe, desk, soundproofing

King Suite

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Minibar, in-room safe, desk, soundproofing

Family Suite

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Double

Minibar, in-room safe, desk, soundproofing

Standard Double

  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Lord Charles Hotel

Pool
Breakfast included
Spa
Parking included
4.3 out of 5, Excellent, (29)
The price is CA $245
per night
CA $281 total
includes taxes & fees
14 Jan - 15 Jan
Lord Charles Hotel

About the area

Cape Town

On the beach.Your stay at this Gordon's Bay hotel places you within 2 miles (3 km) of Harmony Park and Bikini Beach. Cape Floral Region Protected Areas and Kogelberg Biosphere Reserve are also within 3 miles (5 km).

What's nearby

  • Harmony Park - 3 min drive
  • Bikini Beach - 7 min drive
  • Lourensford Wine Estate - 12 min drive
  • Erinvale Golf Club - 17 min drive
  • Kogel Bay Beach - 29 min drive

Getting around

  • Strand Station - 9 min drive
  • Cape Town Intl. Airport (CPT) - 29 min drive

Restaurants

  • ‪Gordon's Bay Coffee Cafe - ‬4 min drive
  • ‪On the Go - ‬2 min drive
  • ‪Old Cape Restaurant & Coffee Shop - ‬15 min walk
  • ‪Sunset Bay Spur - ‬2 min drive
  • ‪Checkers - ‬4 min drive

About this property

Krystal Beach Hotel

3.5-star beachfront hotel with 3 restaurants
Krystal Beach Hotel offers its guests a full-service spa, a marina, and an outdoor pool. There are 3 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A fitness center, spa services, and a terrace are also featured at the business-friendly Krystal Beach Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Cape Town hotel.

  • 112 guestrooms or units
  • 5 levels
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Childcare (surcharge)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Beauty salon
  • Computer for guest use
  • Bellhop
  • Elevator
  • Smoking in designated areas
Krystal Beach Hotel offers 112 air-conditioned accommodations with minibars and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with satellite channels. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Krystal Komfort. Services include facials and manicures and pedicures.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Languages

Afrikaans, English, French

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 7 AM–10:30 AM: ZAR 205 for adults and ZAR 105 for children
  • 3 restaurants
  • 2 bars/lounges
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 1 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately ZAR 205 for adults and ZAR 105 for children
  • Airport shuttle fee: ZAR 550 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Krystal Beach Hotel Cape Town
Krystal Beach Cape Town
Krystal Beach
Krystal Beach Hotel Hotel
Krystal Beach Hotel Cape Town
Krystal Beach Hotel Hotel Cape Town

Krystal Beach Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 155 out of 244 reviews" "
Rating 8 - Good. 67 out of 244 reviews" "
Rating 6 - Okay. 14 out of 244 reviews" "
Rating 4 - Poor. 2 out of 244 reviews" "
Rating 2 - Terrible. 6 out of 244 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Pleasant nice place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth it - great value for money
I recently stayed at Krystal Beach Hotel and had an amazing experience. The check-in process was easy and quick, making for a stress-free arrival. The hotel offers great value for money, and the room was large, clean, modern, and very comfortable, with an excellent view. The bed and pillows were incredibly comfortable, ensuring a good night's sleep. The shower and bathroom were nice and well-maintained. The hotel is located in a great area with many different restaurant options nearby. The buffet breakfast was superb, and the live piano music created a relaxing and smooth atmosphere. Overall, it was a fantastic stay, and I will definitely visit again!
Stayed 1 night in Aug 2024

10/10 Excellent

Rosemary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing stsy. Rooms are clean and neat and the beds are so comfy. Will recommend it to any traveller
Stayed 2 nights in Jul 2024

10/10 Excellent

Keshni

Liked: Staff & service, property conditions & facilities, room comfort
The room did have a few things that needed to be cleaned properly when we arrived, but housekeeping sorted it very quickly. The room and the view was beautiful. I will definitely be staying there again.
Stayed 4 nights in Jul 2024

10/10 Excellent

Cathleen

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Iris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 1 night stay
Very nice rooms . Booked the suite and loved it.
Stayed 1 night in May 2024

8/10 Good

Rosemary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

2/10 Terrible

Sean

Disliked: Cleanliness, property conditions & facilities
Most Disappointing
A disappointing end to a wonderful trip to SA. Room was on forth floor, no elevator from 3rd to 4th floor. Had to haul our luggage up and down. (other hotels in SA had porter assistance). No hairdryer in the room, requested one from reception it didn't arrive. The television screen had two big white spots - internal lenses broken. Room was the smallest we had in SA. There was an issue with the sewers in the hotel and the underground carpark was flooded with a foul smelling water. Patrons transferred this on their footwear into the lifts which stank for the 3 days we were there. We had a nice meal one evening so invited 3 guests to join us on our final evening. Without doubt this was the worst, most disgusting dinner I have every had in a hotel anywhere in the world. I ordered a pork fillet, I got a lump of uncuttable gristle, on a sloppy gloopy mound with burnt vegetables. I was inclined not to make a fuss to avoid spoiling the evening but my guests noticed I wasn't eating. A weak apology from the manager worsened the situation. An offer of a replacement came too late, the 4 other diners had finished their main courses. Our servers remained courteous throughout, it was not their fault. I would probably not have written this review, except the Krystal doubled down with a weak, wringing hands apology the following morning - My meal was not charged on the bill seemed to be the cure all remedy. Not so Krystal this was a most disappointing event which spoiled our evening and stay.
Stayed 3 nights in Apr 2024

8/10 Good

John

Stayed 2 nights in Apr 2024

10/10 Excellent

Samuel

Liked: Property conditions & facilities
The location, the property and the view surrounding areay
Stayed 3 nights in Mar 2024

10/10 Excellent

E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

alyson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice holiday, staff friendly, polite and helpful. Unfortunately, on our last day the service was very poor (maybe because it was busy). Drinks by the pool took over an hour to arrive, drinks were warm and part of order was missing. Additionally a burger that we had ordered was very very undercooked. The staff did rectify our order but all this took time which was a big shame on our last day.
Stayed 9 nights in Mar 2024

10/10 Excellent

Ernst

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!!
Stayed 1 night in Feb 2024

10/10 Excellent

catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday South Africa
Our stay at this hotel was amazing. It was so clean, spacious and the staff were very friendly. Set in the perfect location and our room was overlooking the sea and harbor, with a spacious balcony. This is where i will be staying next time i visit.
Stayed 10 nights in Feb 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fab hotel with nice location. Rooms are comfy and the breakfast was spot on
Stayed 2 nights in Feb 2024

8/10 Good

Anthony, Portland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great apart from the evening meal, service was poor with cold food that was different to the menu
Stayed 2 nights in Feb 2024

8/10 Good

Santria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was always friendly and helpful, rooms & facilities were amazing.
Stayed 16 nights in Dec 2023

10/10 Excellent

pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2024

8/10 Good

Ruth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A hidden gem and accidental find but so glad we came here to stay. Outstanding family room, which I felt was incredible value for what we paid. Very clean and comfortable, plentiful toiletries and amazing view. The communal areas of the hotel could have been cleaner but overall was acceptable. Breakfast was the only downfall for the duration of our stay. Very crowded, lack of tables, cutlery, food was sparse. Long waits for the coffee machine/chefs section.
Stayed 2 nights in Jan 2024

10/10 Excellent

Charley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Dec 2023

10/10 Excellent

Lukman

Liked: Cleanliness, staff & service, property conditions & facilities
This looked like a luxury resort surrounded by water Staff were helpful and very nice Stayed for 6 days and enjoyed every bit of it
Stayed 6 nights in Dec 2023

6/10 Okay

Kevin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Before arriving, we requested a cot for our little one. When we got there we had to remind them and they just put a single matras in the room. My husband ordered room service and waited and hour, when we phoned to follow up they never put the order in. We had no towels after the room was being cleaned so once again we had to go to reception. Overall our stay we did enjoy.
Stayed 5 nights in Dec 2023