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L'ermitage - Franschhoek Chateau & Villas

4.0 star property
Family-friendly 4-star hotel with outdoor pool

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Photo gallery for L'ermitage - Franschhoek Chateau & Villas

1 bedroom, premium bedding, Tempur-Pedic beds, in-room safe
Lake
Lake
Standard Villa, 2 Bedrooms | Private kitchen
Design Villa, 2 Bedrooms | View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Pool
  • Housekeeping
  • Laundry

Explore the area

Map
Lambrechts Road, Franschhoek, Western Cape, 7690
  • Hottentots-Holland Nature Reserve
    ‪20 min walk‬
  • Sénéchal-Senekal Art Gallery
    ‪2 min drive‬
  • Franschhoek Town Hall
    ‪2 min drive‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪62 min drive‬

Room options

View all photos for Luxury Villa, 2 Bedrooms, Mountain View

1 bedroom, premium bedding, Tempur-Pedic beds, in-room safe

Luxury Villa, 2 Bedrooms, Mountain View

  • 14 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Villa, 2 Bedrooms, Mountain View

Villa, 2 Bedrooms, Mountain View | Mountain view

Villa, 2 Bedrooms, Mountain View

  • 9 sq m
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Honeymoon Suite, Lake View

1 bedroom, premium bedding, Tempur-Pedic beds, in-room safe

Honeymoon Suite, Lake View

  • 9 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Villa, 2 Bedrooms, River View

Luxury Villa, 2 Bedrooms, River View

Luxury Villa, 2 Bedrooms, River View

  • 14 sq m
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Luxury Suite, Mountain View

Luxury Suite, Mountain View

Luxury Suite, Mountain View

  • 9 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio, 1 Bedroom

1 bedroom, premium bedding, Tempur-Pedic beds, in-room safe

Standard Studio, 1 Bedroom

  • 5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

  • 9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Design Villa, 1 Bedroom, Lake View

Design Villa, 1 Bedroom, Lake View

Design Villa, 1 Bedroom, Lake View

  • 9 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Villa, 1 Bedroom

Luxury Villa, 1 Bedroom

Luxury Villa, 1 Bedroom

  • 9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Villa, 1 Bedroom, Lake View

1 bedroom, premium bedding, Tempur-Pedic beds, in-room safe

Luxury Villa, 1 Bedroom, Lake View

  • 9 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Villa, 2 Bedrooms

Luxury Villa, 2 Bedrooms

Luxury Villa, 2 Bedrooms

  • 9 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Luxury Villa, 2 Bedrooms, Lake View

Luxury Villa, 2 Bedrooms, Lake View

Luxury Villa, 2 Bedrooms, Lake View

  • 14 sq m
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Design Villa, 2 Bedrooms

Design Villa, 2 Bedrooms

Design Villa, 2 Bedrooms

  • 9 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Luxury Villa, 1 Bedroom, Mountain View

1 bedroom, premium bedding, Tempur-Pedic beds, in-room safe

Luxury Villa, 1 Bedroom, Mountain View

  • 9 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Design Villa, 1 Bedroom, Mountain View

1 bedroom, premium bedding, Tempur-Pedic beds, in-room safe

Design Villa, 1 Bedroom, Mountain View

  • 9 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, Lake View

1 bedroom, premium bedding, Tempur-Pedic beds, in-room safe

Luxury Suite, Lake View

  • 9 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Design Villa, 2 Bedrooms, Mountain View

Design Villa, 2 Bedrooms, Mountain View

Design Villa, 2 Bedrooms, Mountain View

  • 14 sq m
  • Mountain view
  • Sleeps 4
  • 2 King Beds

Similar properties

Exterior

Le Franschhoek Hotel and Spa by Dream Resorts

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, (156)
The price is CA $289
per night
CA $337 total
includes taxes & fees
9 Mar - 10 Mar
Le Franschhoek Hotel and Spa by Dream Resorts

About the area

Franschhoek

On lake.You'll be within half a mile (1 km) of Cape Floral Region Protected Areas and 2 miles (3 km) of Huguenot Memorial Museum with a stay here. Hottentots-Holland Nature Reserve and Sénéchal-Senekal Art Gallery are also within 2 miles (3 km).

What's nearby

  • Franschhoek Town Hall - 2 min drive
  • Huguenot Monument - 2 min drive
  • Franschhoek Wine Tram - 3 min drive
  • Mont Rochelle Nature Reserve - 5 min drive
  • Franschhoek Pass - 5 min drive

Getting around

  • Cape Town Intl. Airport (CPT) - 62 min drive

Restaurants

  • ‪Terbodore Coffee Roasters - ‬2 min drive
  • ‪The Hoek - ‬2 min drive
  • ‪Tuk Tuk Microbrewery - ‬1 min drive
  • ‪Haute Cabriere - ‬1 min walk
  • ‪French Connection - ‬2 min drive

About this property

L'ermitage - Franschhoek Chateau & Villas

Family-friendly 4-star hotel with outdoor pool
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces. Event space at this hotel measures 915 square feet (85 square meters) and includes conference space. An area shuttle within 5 km and an airport shuttle (available on request) are available for a fee. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the family-friendly L'ermitage - Franschhoek Chateau & Villas. The hotel can provide concierge services and wedding services. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Franschhoek hotel.

  • 1 building
  • 1 floor
  • 42 guestrooms or units
  • 3 bars or lounges
  • 915 sq ft of conference space
  • 85 sq m of conference space
  • Built in 2008
  • Childcare (surcharge)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Dining venue
L'ermitage - Franschhoek Chateau & Villas offers 42 air-conditioned accommodations with DVD players and safes. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations include desks. Tempur-Pedic beds feature premium bedding. Accommodations at this 4-star hotel have kitchenettes with microwaves and coffee/tea makers. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Franschhoek hotel provides complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Languages

Afrikaans, English, Xhosa

Property amenities

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Roundtrip airport shuttle (surcharge) from 8 AM - 7 PM
  • Airport shuttle on request
  • Area shuttle (surcharge) up to 5 km
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 3 bars/lounges
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Outdoor pool

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • Cable channels
  • DVD player
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free tea bags/instant coffee
  • Kitchenette
  • Microwave

More

  • Desk
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must transfer to the property via required shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 850.00 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Franschhoek L'Ermitage
L'Ermitage Chateau Villas
L'Ermitage Chateau Villas Hotel
L'Ermitage Chateau Villas Hotel Franschhoek
L'Ermitage Franschhoek
L'Ermitage Franschhoek Chateau
L'Ermitage Franschhoek Chateau Villas
l`Ermitage Franschhoek Chateau & Villas Hotel Franschhoek
l`Ermitage Franschhoek Chateau And Villas
L'Ermitage Franschhoek Chateau Villas Hotel
L'Ermitage Franschhoek Chateau Villas
l`Ermitage Franschhoek Chateau & Villas Hotel Franschhoek
L'Ermitage Franschhoek Chateau
L'ermitage Franschhoek Chateau Villas
L'ermitage - Franschhoek Chateau & Villas Hotel
L'ermitage - Franschhoek Chateau & Villas Franschhoek
L'ermitage - Franschhoek Chateau & Villas Hotel Franschhoek

L'ermitage - Franschhoek Chateau & Villas Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 36 out of 77 reviews
Rating 8 - Good. 25 out of 77 reviews
Rating 6 - Okay. 8 out of 77 reviews
Rating 4 - Poor. 3 out of 77 reviews
Rating 2 - Terrible. 5 out of 77 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

joanne, Southend On Sea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is simply stunning. It’s so charming and the staff are wonderful. It’s a 20 min walk from the Main Street in Franschoek or a few pounds in an Uber. Don’t use the recommended car service from the hotel as it was 3 x more expensive than an Uber. Out toom eas lovely with a small kitchen are and separate dressing room and bathroom with both a huge bath and a separate shower. The buffet breakfast was lovely and the views even better!
Stayed 3 nights in Feb 2024

10/10 Excellent

Christopher

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't say enough how friendly and accommodating the staff were. We were a large party (9 people) and they arranged a last minute restaurant reservation and transport for us without any hesitation on a busy evening. Also, the location and the resort itself were breathtaking and their pictures don't do it justice. Will definitely be returning.
Stayed 1 night in Feb 2024

8/10 Good

Michelle

Travelled with family, Travelled with group
We drove 6 hours to have a girls spoil weekend and when we arrived the WiFi and the hot water were not working. We didn’t have hot water until the next morning 9am.
Stayed 2 nights in Feb 2024

2/10 Terrible

JANINE, livermore

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sold this room with zero electricity.
Stayed 1 night in Jan 2024

6/10 Okay

stuart

Travelled with family
Disliked: Cleanliness, staff & service
Don't bother with breakfast
the accomodation was ok as always, but the breakfast was an absolute disgrace. Very poor service, being told we had to pay for hollandaise sauce as only buffet available, the food was cold, had to grab staff as they just left us, sat there for 20 mins before being attended to, dirty tables, cold coffee, asked 2 people for hp or tomato sauce, never got - very disappointed, we did this as a present for a wedding anniversary, and was left very underwhelmed. We have to consider if to book with you again, we have been a long term customer of yours and this time was totally let down, even though we paid more than twice as much as normal as high season. The restaurant was not busy, no glasses for orange juice, the juice was empty anyway but besides the point, the staff didn't have uniforms, apart from one guy, dirty t-shirts, most of the staff looked like they just woke up in last nights clothes. Very unprofessional. Very disappointed with the stay if we have to be honest. Your standards have really dropped in the last 12 months.
Stayed 1 night in Jan 2024

10/10 Excellent

JONATHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis of calm in wine country…
Amazing little place slightly off the beaten track in Franschoek, but worth it. Had an beautiful villa with amazing staff who couldn’t have been more friendly… would recommend to everyone!
Stayed 2 nights in Dec 2023

8/10 Good

Leslie, St Maarten

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and room amazing. The town center and restaurants are an easy drive away. The only small negative was the light pollution in our room which faced the road. It would be better to take a lake view room. All in all a wonderful stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Allyson

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect spot for a weekend away
I made a booking at this hotel for a weekend away with friends and it was fantastic. The room was spacious and well equipped with everything we needed. We chose to have breakfast included in the stay which was delicious and abundant. Tucked under the mountains, the villa's made us feel like we were in our own little French Village. The hotel is slightly outside of the main street of Franschhoek, so it helped that we had our own car for easy access in and out of town.
Stayed 2 nights in Jun 2023

10/10 Excellent

Fran Van

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

2/10 Terrible

Janine

Stayed 1 night in May 2022

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a gem
Excellent property for a luxury get away
Stayed 1 night in Feb 2022

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022

8/10 Good

Veronique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel to use
We read very average reviews on this hotel but we’re pleAsantly surprised. Rooms were clean staff were friendly and breakfasts were fine
Stayed 2 nights in Jan 2022

10/10 Excellent

Vezi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2022

10/10 Excellent

CHERYL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WEEKEND AWAY
Our stay was amazing - Gavin and his staff were amazing all requests were attended to and nothing was too much trouble. Thank you
Stayed 1 night in Nov 2021

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2021

8/10 Good

Louw

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

8/10 Good

Bhavesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good over all. Breakfast was disappointing. Service and staff all good and friendly
Stayed 2 nights in Jun 2021

8/10 Good

Nadine

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2021

10/10 Excellent

Charlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views and super friendly staff
This was one of the most amazing places we stayed at . The 360 degree views from our apartment were unbelievable and the staff were so friendly and helpful .. we didn’t feel like leaving at the end of our stay ! Would definitely return if we were I. Franschoek again .
Stayed 3 nights in Apr 2021

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021