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Caracas Cumberland

3.0 star property
Enjoy the restaurant at this 3-star Caracas hotel

Choose dates to view prices

Photo gallery for Caracas Cumberland

Bar (on property)
Exterior
View from property
Lobby
Lobby

Reviews

5.4 out of 10

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
2da. Av. Las Delicias de Sabana Grande, entre Solano y Libertador, Caracas, Capital District
  • Centro Comercial El Recreo
    ‪11 min walk‬
  • Caracas Stock Exchange
    ‪20 min walk‬
  • Caracas Botanical Garden
    ‪6 min drive‬
  • Caracas (CCS-Simon Bolivar Intl. of Maiquetia)
    ‪44 min drive‬

Room options

Family Triple Room, City View

  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Family Quadruple Room

  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Large Twin Bed

Basic Double Room

  • Sleeps 2
  • 1 Double Bed

Basic Single Room, City View

  • City view
  • Sleeps 1
  • 1 Large Twin Bed

Basic Double Room

  • Sleeps 2
  • 1 Twin Bed and 1 Large Twin Bed

Similar properties

Property entrance

Hotel las Americas

  • Pool
  • Free WiFi
  • Restaurant
  • Business services
5.0 out of 5, Exceptional, (2)
The price is CA $106
per night
CA $123 total
includes taxes & fees
20 Feb - 21 Feb
Hotel las Americas

About the area

Caracas

In shopping district.Stay at this Caracas hotel and you'll be within half a mile (1 km) of Centro Comercial El Recreo and 2 miles (3 km) of La Chiquinquira Church. Caracas Stock Exchange and Central University of Venezuela are also within 2 miles (3 km).

What's nearby

  • Sambil Caracas Commercial Center - 2 min drive
  • Altamira Square - 4 min drive
  • Centro Comercial Ciudad Tamanaco - 5 min drive
  • Plaza los Palos Grandes - 6 min drive
  • Caracas Square - 9 min drive

Getting around

  • Sabana Grande Station - 8 min walk
  • Caracas Station - 14 min drive
  • Caracas (CCS-Simon Bolivar Intl. of Maiquetia) - 44 min drive

Restaurants

  • ‪Urrutia - ‬4 min walk
  • ‪El Coco - ‬5 min walk
  • ‪Kamaka Sushi - ‬5 min walk
  • ‪Il Forchettone - ‬6 min walk
  • ‪Restaurant La Huerta - ‬3 min walk

About this property

Caracas Cumberland

Enjoy the restaurant at this 3-star Caracas hotel
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at Caracas Cumberland .

This 3-star Caracas hotel is smoke free.

  • 1 building
  • 119 guestrooms or units
  • 18 levels
  • Meeting rooms
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Gift shop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Caracas Cumberland offers 119 accommodations with safes and blackout drapes/curtains. Accommodations are furnished with single sofa beds and desks. Televisions come with cable channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wired Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English

Property amenities

Family friendly

  • Sofa bed

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Continental breakfast available for a fee weekends 6:30 AM–10:00 AM: USD 13 for adults and USD 13 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 32
  • Wheelchair-accessible business center
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 28
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels

Bedroom

  • Blackout drapes/curtains
  • Single sofa bed

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Caracas Cumberland

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 13 for adults and USD 13 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Caracas Cumberland
Cumberland Caracas
Cumberland Caracas Hotel
Cumberland Hotel Caracas
Hotel Caracas Cumberland
Hotel Cumberland Caracas
Hotel Caracas Cumberland
Caracas Cumberland Hotel
Caracas Cumberland Caracas
Caracas Cumberland Hotel Caracas

Caracas Cumberland Reviews

Reviews

5.4
Rating 10 - Excellent. 7 out of 117 reviews
Rating 8 - Good. 24 out of 117 reviews
Rating 6 - Okay. 28 out of 117 reviews
Rating 4 - Poor. 32 out of 117 reviews
Rating 2 - Terrible. 26 out of 117 reviews

6.2/10

Cleanliness

5.8/10

Staff & service

5.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2019

6/10 Okay

Eloy

Disliked: Property conditions & facilities
h
Stayed 2 nights in Jan 2019

2/10 Terrible

Verified traveller

Disliked: Room comfort
No WiFi after 10:30pm. No record of my or payment
Very frustrating... paid on line for one night and no record of it. Had to pay AGAIN with a credit card from the USA, which I didn't know they accepted them down there. Paid $ 35.20 on line and charged to my card Vs.6300.

6/10 Okay

Joseph, Trinidad

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel is walking distance drom shoping area
The price per night were okay, around the hotel have 7 nice restaurants in walking distance. you hace to be on the look out while walking at night. you most alway think about your safety while on the street, keep you money is a safety place. alway be on the look out.

4/10 Poor

Aldayr Dias, Willemstad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good for the price
The Hotel maintenance is not good and I had my sun glasses stolen when I went downstairs to have my breakfast.When I asked for it they told me nobody know nothing.

4/10 Poor

L.Lopez, Colombia

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a terrible maintenance condition
-Staff is not willing to help, really disaponinting. -Water faucets at bathroom were in terrible state. They don´t do any maintenance. -Over all the hotel is in bad maintenance conduction. -Neighbour building is an invasion property, Very early in the morning (4:00a.m) you hear animal noises. -NOT recommended.

6/10 Okay

papi-Mateo

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

6/10 Okay

RODNEY, SAN JACINTO, CA

Liked: Cleanliness, staff & service, room comfort
THER HOTEL IS IN A MORE POOR PART OF TOWN BUT GOOD
EXPEDIA MADE A ERRONOUS RESERVATION FOR THE 20-21 JANUARY 2014 AND I AM LEAVING THE COUNTRY 1-13-2014. I WILL DISPUTE THE CHARGE IF IT IS ON MY BILL. OTHERWISE EXPEDIA HAS BEEN GOOD FOR ME. I MOVED TO A LESS EXPENSIVE HOTEL "THE HOTEL" IN A VERY NICE MODERN PART OF TOWN AND AM MUCH BETTER PLEASED THAN THE CUMBERLAND. THIS AREA LOOKS LIKE SOMETHING FROM THE JETSONS. RODNEY GALLOWAY

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice place but beware of the laundry service.
I had a very nice week long stay at Cumberland. The room was clean and spacious, the staff was friendly and helpful, the complimentary breakfast was decent, and the view from the 17th floor was....well, I wouldn't say beautiful, but pretty captivating. My only regret was using the laundry service. I expected it to be overpriced, but the charges were nothing short of absurd. You can also easily get safe and reasonably priced taxi services right outside the main entrance, which is convenient.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Convenient but needs some work
The stay was comfortable enough, but the hotel is in serious need of renovation. The elevators don't always work and are not sufficient for the hotel needs. The staff, though, are very pleasant, professional and helpful. I was there for business, so my requirements were satisfied.

4/10 Poor

Luis, Puerto Rico

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
It did the job, but not worth $100
The hotel did the job. I had a bed to sleep on, nothing was stolen from my room, and the free breakfast is alright. Not worth $100 a night (probably comparable to stateside hotels I've even to that charge $30 a night, but with less maintainance), but they kept it clean. Most light switches didn't work, the shower sliding door was missing a panel, the tub drain was clogged (so you found yourself showering with a few inches of water at your ankle), the sink had a constant leak, the bed was as hard as the floor, all but one pillow was lumpy, wifi was mostly stable but was only in the lobby and was turned off at 10pm, and there were no do not disturb signs (so every mourning I had maids busting in while in my boxers). The staff was very nice , cheerful, and helpful, though. I'd say this hotels main problem was simple maintenance. You know, door knobs and loose towel racks, and things of the sort.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty hotel with very bad service.
Very bad. The hotel is really bad and dirty. Will never stay there again.

6/10 Okay

Colon de Franciosi

Disliked: Property conditions & facilities
open
Basic, old, slow elevator at traffic time, TV too old to function, expensive for what it is but ok for late arrival, early morning departure...

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Terrible
Over priced. The staff at the reception desk and the cleaning staff were wonderful. The breakfast staff was horrible. They did not clean tables on a timely manner, the food was always cold. 45 minutes before breakfast ended, they did not have food available. The staff was not friendly.

4/10 Poor

Ted H Jacobsen

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
One of the two toilets in my rooms did not work from day one. Always had to wait at least 15-30 minutes for elevator. Two elevators, one was always not working. There wwere days/times both elevators were not working. One afternoon had to nap 2 hours in lobby until elevator was working. On checkout day, 5:30 AM, had to carry my luggage down from 13th floor because no elevator service. Desk clerk said there was no one to assist. 2nd day had to wait until 9PM, after many calls to front desk, to get clean towels. 2nd day had to wait until 7 PM. Last night there, the one towel had not been changed.. The most unique experience in all my years of travel.

6/10 Okay

Ronaldo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I stayed in this hotel twice, for the first time me and my girlfriend were in the 12nd floor, the lift did not work and we had to use the stairs. The day we left the hotel we could not take a shower before leave because there was no water, according the responsible it was under maintance, it should take 15 minutes, we waited for 2 hours and nothing....

2/10 Terrible

Jose Luis Cervantes

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE MOST AWFAUL HOTEL I EVER BEEN !!!!!! THE WORST
This hotel is the wort I been ever in my life, condition of the hotel is awfaul, carpet in room dirty, bathroom dirty, in very bad shape. One night I request an iron and was told thet do not let guest to iron in room but was told by the maid she could iron my cloth for a fee but could not request invoice for this service, air conditiones did not work. upon check in ( arrived at hotel al 3:15 PM ) had to wait 45 minutes to get my room, altough i asked several times i was never recive and answer. request to change rooms and was told it was impossibe. service over all not good at all. employees rude and with angry faces alwayd. TAKE AWAY THIS POPERTY FROM YOUR OPTIONS !!!! im hotelier and i know what im talking about

6/10 Okay

Tulio Yamada

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Decent Hotel close to nice areas

6/10 Okay

Verified traveller

Liked: Cleanliness
Cumberland Caracas
Room was very large with adequate, clean facilities. Continental breakfast was adequate but the same every morning. Staff helpful when language barrier was able to be breached.

4/10 Poor

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad recommendation, nothing works well there.

4/10 Poor

Jason

Disliked: Staff & service, property conditions & facilities
Close to shops, that were very expensive.
Too expensive to stay in Caracas. Some people were very nice but the most important thing we asked, was too give us a 6.30 morning call so we could be on time for a an important appointment.We never received it and when we asked at reception we were told that perhaps our phone was not working.

10/10 Excellent

Atul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort
I stayed during my short visit to Caracas, Hotel is very good and confort and affordable

8/10 Good

Eduardo, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cumberland Caracas --ideally located, great deal
This hotel was exactly what I needed. It was very centrally located a short walk from the main metro line, and a ten minute walk to the Universidad Central de Venezuela, and the Botanical Garden. There were two very nice GYMS close by (one of them an state of the art Gold's GYM) The breakfast was generous --in fact, more like a brunch. You did not have to eat for the next 12 hours. The service was delightful, prompt and welcoming. The hotel is getting old, but it is kept up. While everyone told me to be careful, I felt very safe and protected in the area. There were all kinds of security personnel at all time. This was a great deal.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worse hotel
The most derty and desorginize hotel I stated in my traveling days, I tryed to get change to a clean room, the carpet is disgusting I could not walk without shoes, with not towels available until 10pm and was impossible to get other room, to get internet you have to make an extra deposit of US$60.00 and for remote control for the tv $10.00, please do not include it for travelers to make a mistake and to book it. Really a nightmare