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Hotel Cayena Caracas

4.5 star property
4.5-star luxury hotel near Fundacion Centro de Estudios Latinoamericanos Romulo Gallegos

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Photo gallery for Hotel Cayena Caracas

Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Library
Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Fireplace
Interior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Breakfast available
  • Room service

Explore the area

Map
Av. José Angel lamas y El Bosque, Av. Principal de La Castellana, Caracas, Miranda, 1060
  • Altamira Square
    ‪10 min walk‬
  • Sambil Caracas Commercial Center
    ‪4 min drive‬
  • Centro Comercial Ciudad Tamanaco
    ‪7 min drive‬
  • Caracas (CCS-Simon Bolivar Intl. of Maiquetia)
    ‪45 min drive‬

Room options

View all photos for Presidential Cayena Suite

Presidential Cayena Suite

Presidential Cayena Suite

  • 87 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Premium Room

Deluxe Premium Room

Deluxe Premium Room

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Prestige King

Prestige King

Prestige King

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 43 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Castellana Suite

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Castellana Suite

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Ávila Suite

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Ávila Suite

  • 55 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Sleeps 2
  • 1 King Bed

About the area

Caracas

Bello Campo stay.Within a 10-minute walk of this Bello Campo hotel, you'll find Fundacion Centro de Estudios Latinoamericanos Romulo Gallegos and Altamira Square. Centro de Arte La Estancia and Sambil Caracas Commercial Center are also within 2 miles (3 km).

What's nearby

  • Altamira Square - 10 min walk - 0.9 km
  • Plaza los Palos Grandes - 15 min walk - 1.3 km
  • Sambil Caracas Commercial Center - 4 min drive - 2.3 km
  • Caracas Stock Exchange - 4 min drive - 2.5 km
  • Centro Comercial Ciudad Tamanaco - 7 min drive - 4.2 km

Getting around

  • Altamira Station - 11 min walk
  • Caracas Station - 15 min drive
  • Caracas (CCS-Simon Bolivar Intl. of Maiquetia) - 45 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Avila Tei - ‬4 min walk
  • ‪El León - ‬5 min walk
  • ‪Tony Roma's - ‬5 min walk
  • ‪Salon Canton - ‬5 min walk

About this property

Hotel Cayena Caracas

4.5-star luxury hotel near Fundacion Centro de Estudios Latinoamericanos Romulo Gallegos
Hotel Cayena Caracas offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center, 7 meeting rooms, and coworking spaces. Event space at this hotel measures 495 square feet (46 square meters) and includes a conference center. A rooftop terrace, spa services, and gift shops/newsstands are also featured at the luxury Hotel Cayena Caracas. An airport shuttle (available on request) and an area shuttle are available for a fee. Free valet parking is available.

This 4.5-star Caracas hotel is smoke free.

  • 46 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 495 sq ft of conference space
  • 46 sq m of conference space
  • Manager's reception (free)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Garden
  • Gift shop
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hotel Cayena Caracas offers 46 accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include sports massages and massages. A variety of treatment therapies are provided, including reflexology.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) during limited hours on request
  • Area shuttle (surcharge)
  • Free secured, covered valet parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:30 AM on weekends; USD 30 to 60 for adults and USD 30 to 60 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (24 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (21 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LED TV with cable channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Cayena Caracas

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 79.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 30 to 60 for adults, and USD 30 to 60 for children
  • Airport shuttle fee: USD 336 per vehicle (roundtrip, maximum occupancy 3)
  • Airport shuttle fee per child: USD 280 (roundtrip), (up to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 79.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Cayena-Caracas
Cayena Caracas
Cayena Caracas
Hotel Cayena Caracas Hotel
Hotel Cayena Caracas Caracas
Hotel Cayena Caracas Hotel Caracas

Hotel Cayena Caracas Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 15 out of 17 reviews
Rating 8 - Good. 2 out of 17 reviews
Rating 6 - Okay. 0 out of 17 reviews
Rating 4 - Poor. 0 out of 17 reviews
Rating 2 - Terrible. 0 out of 17 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Mario, Houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was THE BEST EXPERIENCE IN OUR LIVES!!! if you really want to feel like a million dollars and be treated like a King, PLEASE PLEASE and if you make it to Caracas, YOU HAVE TO GO TO THIS HOTEL... The staff I can say hands down is the best I have ever seen in my life, even in movies... the Outstanding treatment we got from the moment we arrived was again out of this world, the facilities are nothing but incredible, the attention to detail has no words.. But make sure to stay more than one night because you will definitely want to enjoy the hotel.. My wife and I had plans to stay only one night but after the first day we decided to stay 3 additional nights. There are no words to express the food in the restaurant, the again outstanding treatment of the staff and great place this hotel is. 1 Million points to everyone working there!.. and Thank you!!..
Stayed 1 night in Jul 2018

10/10 Excellent

T.A, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service, great location, awesome food

Excellent staff Great locatiom Awesome food Rooms neat and clean Upscale Privacy
Stayed 3 nights in Nov 2017

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

World class hotel

Incredible hotel, the staff is unbelievably capable and attentive to every detail.
Stayed 3 nights in Oct 2017

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best hotel in Caracas

If you are looking for privacy and an excellent service, Cayena is the place to stay. Beautiful decoration. Excellent amenities. Is like a bubble in a trouble city.

10/10 Excellent

shellie, Midland Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk went out of way to help us on our stay!!!

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was excellent

10/10 Excellent

Art, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great privacy and comfort

Great hotel with great service and maximum privacy

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Good hotel.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio. buena comida. Hotel seguro. La locación es buena. las habitaciones son cómodas. Uno de los mejores hoteles en los que he estado
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

lorena, Valencia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Espectacular

Excelente muy satisfecha

10/10 Excellent

CLAUDIA, Roma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Se andate a Caracas è qui che dovete dormire!

A Caracas per lavoro. città pericolosa, paese pericoloso. questo hotel dà la sicurezza di tutto. ed ogni confort e sta nella zona migliore della città. e' qui che dovete andare se vi recate da queste parti.