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Cerise Carcassonne Sud

3.0 star property
3-star spa aparthotel near Basilica of Saint-Nazaire

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Photo gallery for Cerise Carcassonne Sud

Balcony
Superior Family Apartment
Exterior
Reception
Indoor pool, sun loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Laundry
  • Pool
  • Pet-friendly
  • Air conditioning

Explore the area

Map
1 Rue Darius Milhaud, Carcassonne, 11000
  • Basilica of Saint-Nazaire
    ‪8 min walk‬
  • Château Comtal
    ‪8 min walk‬
  • Narbonnaise Gate
    ‪9 min walk‬
  • Carcassonne (CCF-Pays Cathare)
    ‪27 min drive‬

Room options

View all photos for Standard Studio

Standard Studio

Standard Studio

  • 30 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Family Apartment

Standard Family Apartment

Standard Family Apartment

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Comfort Apartment, Balcony

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Comfort Apartment, Balcony

  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Trundle Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Studio

Superior Studio

Superior Studio

  • 40 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Family Apartment

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Superior Family Apartment

  • 65 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Apartment

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Apartment

  • 35 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Apartment

Superior Apartment

Superior Apartment

  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Front of property

Campanile Carcassonne Est La Cite

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (1001)
The price is CA $81
per night
CA $96 total
includes taxes & fees
21 Feb - 22 Feb
Campanile Carcassonne Est La Cite

About the area

Carcassonne

In historical district.Your stay at this Carcassonne aparthotel places you within a 10-minute walk of Basilica of Saint-Nazaire and Château Comtal. Narbonnaise Gate and Le Musée de la Torture de Carcassone are also within half a mile (1 km).
View more Aparthotels in CarcassonneOpens in a new window

What's nearby

  • Château Comtal - 8 min walk
  • Narbonnaise Gate - 9 min walk
  • Le Musée de la Torture de Carcassone - 10 min walk
  • Aude Gate - 11 min walk
  • Pont-Neuf de Carcassonne - 15 min walk

Getting around

  • Carcassonne Station - 9 min drive
  • Carcassonne (CCF-Pays Cathare) - 27 min drive

Restaurants

  • ‪L'Escargot - ‬11 min walk
  • ‪Le Trouvère - ‬10 min walk
  • ‪Les Terrasses de la Cité - ‬10 min walk
  • ‪Maison du Cassoulet - ‬10 min walk
  • ‪Le Marcou - ‬10 min walk

About this property

Cerise Carcassonne Sud

3-star spa aparthotel near Basilica of Saint-Nazaire
Cerise Carcassonne Sud offers its guests a full-service spa, an indoor pool, and a steam room. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Spa services, a vending machine, and multilingual staff are also featured at the business-friendly Cerise Carcassonne Sud. Self parking is free.

This 3-star Carcassonne aparthotel is smoke free.

  • 76 guestrooms or units
  • 2 levels
  • 3 buildings
  • Built in 2008
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
Cerise Carcassonne Sud offers 76 air-conditioned accommodations with hair dryers and complimentary toiletries. Accommodations offer separate sitting areas and include desks. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Hammam de la résidence. Services include massages. The spa is equipped with Turkish bath/hammam. The spa is open daily.

Languages

English, French, Spanish

Property amenities

Pool/Spa

  • Indoor pool
  • Sun loungers
  • Steam room
  • Full-service spa
  • Turkish bath/hammam
  • Massages
  • Spa services

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Free crib/infant bed

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave
  • Freezer
  • Cookware/dishes/utensils
  • Electric kettle

Dining

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: EUR 13.90-19.90 for adults and EUR 6.95-9.95 for children
  • 1 bar
  • Snack bar/deli

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bathtub or shower
  • Towels provided
  • Free toiletries
  • Hair dryer

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • Flat-screen TV with cable service

Outdoor areas

  • Garden

Laundry

  • Laundry facilities

Work spaces

  • 1 meeting room
  • Desk

Comfort

  • Air conditioning

Pets

  • Service animals exempt from fees
  • Pet friendly
  • EUR 10 per pet per night

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Soundproofing
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Multilingual staff
  • Luggage storage
  • Iron/ironing board (on request)
  • Free newspapers (lobby)
  • Vending machine
  • Banquet hall

Location highlights

  • In the historical district

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 76 rooms
  • 2 floors
  • 3 buildings
  • Built in 2008

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Saturday (7:00 AM - 8:00 PM) and Sunday - Sunday (7:00 AM - 7:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Reception hours are Saturday-Sunday 8 AM to noon and 2-8 PM.

Access methods

Staffed front desk, lockbox

Pets

  • Pets: EUR 10 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13.90 to 19.90 for adults, and EUR 6.95 to 9.95 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. 
    The property is professionally cleaned.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.

Property is also known as

Cerise Carcassonne
Cerise House Carcassonne
Residhotel Le Clos De La Cite Hotel Carcassonne
Cerise Carcassonne Sud House
Cerise Sud House
Cerise Carcassonne Sud
Cerise Sud
Cerise Carcassonne Sud Aparthotel
Cerise Carcassonne Sud Carcassonne
Cerise Carcassonne Sud Aparthotel Carcassonne

Cerise Carcassonne Sud Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 297 out of 1025 reviews
Rating 8 - Good. 504 out of 1025 reviews
Rating 6 - Okay. 163 out of 1025 reviews
Rating 4 - Poor. 45 out of 1025 reviews
Rating 2 - Terrible. 16 out of 1025 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Manon

Liked: Cleanliness, amenities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

David

Liked: Amenities
Stayed 7 nights in Sep 2024

4/10 Poor

Robert

Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Since 40 years we travel in France, but we never saw a poorly maintained vacation place like this.
Stayed 7 nights in Sep 2024

8/10 Good

Jacqueline

Liked: Cleanliness
We received a phone call from the Cerise
Stayed 3 nights in Sep 2024

10/10 Excellent

Alexandra

Travelled with family and small children
Liked: Cleanliness, amenities
Lovely stay
Stayed 2 nights in Aug 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Liked: Room comfort
Lovely hotel.
The property was in a great location and our room had 2 views 1 of the castle and the other had lovely views. The room was a little tired but very practical. Our room no. Was 237. We had a bus stop right outside so it was cheap to get around and go to the lake. Breakfast was good and staff very helpful. Swimming pool area a bit tired.
Stayed 3 nights in Jun 2024

6/10 Okay

Mark

Bit rundown
Stayed 3 nights in Jun 2024

8/10 Good

Elise

Liked: Cleanliness, property conditions & facilities
The only negatives I have for this property are that the hot water went away very quickly, there was no stopper for the bathtub, and the automatic lights were hard to turn on in the morning out in the hallway. It’s walkable distance to cite de carcassonne, but it is on the far end of town, pretty far away from the train station. It took me about 45 minutes in the rain.
Stayed 1 night in May 2024

10/10 Excellent

Stephen

Liked: Cleanliness, room comfort
Great location!
Stayed 2 nights in Apr 2024

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, room comfort
Great for kids
Great place near the old city. Room was huge, as was the bathroom. It’s not fancy but it was functional and clean. The pool was great for the kids. Didn’t use the kitchenette facilities as we were only there 1 night but they would’ve been handy for a longer stay.
Stayed 1 night in Apr 2024

6/10 Okay

Vadym

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very clean room and very attentive service. Good location. Overpriced breakfast, and hotel itself is very basic (3 stars is overstated rating), but hey, thus the price. You get what you pay for.
Stayed 1 night in Nov 2023

2/10 Terrible

Chris

Stayed 1 night in Sep 2023

10/10 Excellent

Emese

Liked: Cleanliness, room comfort
Bday trip
Upgraded - thank you so much. Loved the room and nice view. Enjoyed the pool too. Everything was CLEAN! Busline 2 stop is in front of the hotel. 6-7mins walk to the fortress. Aldi, Lidl, McDo is nearby too.
Stayed 2 nights in Sep 2023

8/10 Good

Donald

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient for Citi. Easy walk. Plenty of parking. We had suite with plenty’s of space. No toiletries though so bring your own. Lack of mirrors for the ladies. Otherwise good.
Stayed 2 nights in Sep 2023

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very roomy, cozy and the staff was great. They have free parking on site. Very safe.
Stayed 1 night in Jul 2023

8/10 Good

Simon

Travelled with family
Liked: Amenities
A very enjoyable stay and the staff were extremely helpful and friendly
Stayed 3 nights in Jul 2023

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, room comfort
Staff were so helpful and friendly
Stayed 1 night in Jul 2023

8/10 Good

TJ

Travelled with family
Liked: Cleanliness, room comfort
Comfortable enough
Overall, a fine stay. Not exceptional l, not bad. And the hotel itself is a little outdated. The rooms were clean, but just outdated. The overall facility was decent, not well manicured. The best thing about this place is your less than a 10 minute walk from the medieval city, which is a must see.
Stayed 1 night in Apr 2023

6/10 Okay

Björn

Stayed 1 night in Feb 2023

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness
Near old city
Great location to the fortified city. Overall it was a nice stay, but there was little to no soap and toilet paper, pool didn’t have any towels, and you had to take out your own trash and leave it at the edge of the property. Everything was clean but felt a little rundown. Breakfast was additional but very good. Laundry facilities on site but were 8 euros per load.
Stayed 3 nights in Oct 2022

8/10 Good

Theresa

Stayed 3 nights in Sep 2022

10/10 Excellent

Marie-Adeline

Stayed 1 night in Aug 2022

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2022