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SOWELL COLLECTION Hôtel du Roi & SPA

5.0 star property
Luxurious 5-star hotel with spa

Choose dates to view prices

Photo gallery for SOWELL COLLECTION Hôtel du Roi & SPA

Exterior
Minibar, in-room safe, soundproofing, iron/ironing board
Exterior
Reception
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Pool
  • Pet-friendly

Explore the area

Map
2 Bis Rue des Calquières, Carcassonne, 11000
  • Centre de Congrès Le Dôme
    ‪3 min walk‬
  • Pont-Neuf de Carcassonne
    ‪3 min walk‬
  • Theatre Jean-Alary
    ‪7 min walk‬
  • Carcassonne (CCF-Pays Cathare)
    ‪14 min drive‬

Room options

View all photos for Classic Twin Room

Minibar, in-room safe, soundproofing, iron/ironing board

Classic Twin Room

  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Double Room, 1 King Bed

Minibar, in-room safe, soundproofing, iron/ironing board

Classic Double Room, 1 King Bed

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed, Terrace

Minibar, in-room safe, soundproofing, iron/ironing board

Superior Double Room, 1 King Bed, Terrace

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds, Terrace

Minibar, in-room safe, soundproofing, iron/ironing board

Superior Double Room, 2 Double Beds, Terrace

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 1 Queen Bed, City View

Minibar, in-room safe, soundproofing, iron/ironing board

Superior Double Room, 1 Queen Bed, City View

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room, 2 Double Beds

Minibar, in-room safe, soundproofing, iron/ironing board

Classic Double Room, 2 Double Beds

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room, 2 Single Beds, Terrace, City View

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Twin Room, 2 Single Beds, Terrace, City View

  • 27 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, City View

Minibar, in-room safe, soundproofing, iron/ironing board

Junior Suite, 1 King Bed, City View

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, City View

Minibar, in-room safe, soundproofing, iron/ironing board

Junior Suite, 2 Double Beds, City View

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Panoramic Suite, 1 King Bed, Terrace, City View

Minibar, in-room safe, soundproofing, iron/ironing board

Panoramic Suite, 1 King Bed, Terrace, City View

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Queen Bed, Terrace, City View

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Double Room, 1 Queen Bed, Terrace, City View

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 King Bed, Terrace, City View

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Double Room, 1 King Bed, Terrace, City View

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Terrace, City View

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Double Room, 2 Double Beds, Terrace, City View

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Mercure Carcassonne la Cite Hotel

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (189)
The price is CA $141
per night
CA $163 total
includes taxes & fees
7 Mar - 8 Mar
Mercure Carcassonne la Cite Hotel

About the area

Carcassonne

In Carcassonne .At this hotel, you'll be steps from Raymond Chesa Leisure Park and Centre de Congrès Le Dôme. Old Bridge and Pont-Neuf de Carcassonne are also within half a mile (1 km).

What's nearby

  • Pont-Neuf de Carcassonne - 3 min walk
  • Historic Fortified City of Carcassonne - 8 min walk
  • Narbonnaise Gate - 12 min walk
  • Château Comtal - 12 min walk
  • Aude Gate - 12 min walk

Getting around

  • Carcassonne Station - 13 min walk
  • Carcassonne (CCF-Pays Cathare) - 14 min drive

Restaurants

  • ‪Brasserie A 4 temps - ‬7 min walk
  • ‪La Taverne Moderne - ‬6 min walk
  • ‪Le Vintage - ‬5 min walk
  • ‪Brasserie des Platanes - ‬6 min walk
  • ‪Bloc G - ‬4 min walk

About this property

SOWELL COLLECTION Hôtel du Roi & SPA

Luxurious 5-star hotel with spa
SOWELL COLLECTION Hôtel du Roi & SPA offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A terrace, tour/ticket assistance, and a garden are also featured at the luxury SOWELL COLLECTION Hôtel du Roi & SPA. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Carcassonne hotel.

  • 88 guestrooms or units
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
SOWELL COLLECTION Hôtel du Roi & SPA offers 88 air-conditioned accommodations with minibars and safes. 80-cm flat-screen televisions come with digital channels.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. This Carcassonne hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (EUR 15 per night)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 25 for adults and EUR 15 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Full-service spa
  • Indoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 80-cm flat-screen TV
  • Digital channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Minibar

More

  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 40
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.
  • Destination fee: EUR 0.42 per person, per night. This fee does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Self parking fee: EUR 15 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 40 (subject to availability)
  • Late check-out fee: EUR 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel du Roi by Sowell
Hôtel du Roi Spa by Sowell
Sowell Collection Du Roi & Spa
SOWELL COLLECTION Hôtel du Roi SPA
SOWELL COLLECTION Hôtel du Roi & SPA Hotel
SOWELL COLLECTION Hôtel du Roi & SPA Carcassonne
SOWELL COLLECTION Hôtel du Roi & SPA Hotel Carcassonne

SOWELL COLLECTION Hôtel du Roi & SPA Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 239 out of 395 reviews
Rating 8 - Good. 81 out of 395 reviews
Rating 6 - Okay. 39 out of 395 reviews
Rating 4 - Poor. 21 out of 395 reviews
Rating 2 - Terrible. 15 out of 395 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Poor Restaurant management
The hotel was excellent however the restaurant not so good. On our first night of two the manager tried to charge us for four extra drinks and if I hadn’t pointed this out we would have been charged. In the second night we booked into the restaurant and were told that out of an already sparse choice, two were unavailable. This was put down to it being a new menu. We left and ate in town
Stayed 2 nights in Nov 2024

4/10 Poor

Elodie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at this hotel. The room was an upgrade so we had a balcony and wonderful of the old city of Carcassonne. The bedroom had a huge open plan bathroom with large, round bath. We used the swimming pool, which is indoors and very nice for a quick dip. The breakfast was lovely!
Stayed 2 nights in Oct 2024

8/10 Good

Dick

Liked: Property conditions & facilities, room comfort
Great view
We had a nice balcony room on the third floor with a great view of La Cité and the Pont Vieux. The balcony had not been very well cleaned or swept though which is the sort of detail that a hotel of this quality should get right. The same goes for some of the crockery at breakfast. They need to check on the dishwashing because some plates were not properly clean.
Stayed 1 night in Oct 2024

8/10 Good

Anna

Stayed 3 nights in Sep 2024

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Alison

Liked: Room comfort
Not pet friendly at all
If you are travelling with a pet, this hotel is Not dog friendly Your dog is not allowed in any areas apart from the room This meant that we also could not use any of the other areas We had to eat all meals away from the hotel despite the fact it was listed as dog friendly We also paid an additional 40 euros for our dog to stay We fully appreciate that people do not want pets nearby when they are eating but this hotel should make an effort to provide for pet owners Not interested when we complained We had a superior room with balcony The balcony was filthy The toilet seat was hanging off and the room was smelly The tv was faulty Would not return again
Stayed 2 nights in Oct 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Best shower in France!
Stayed 1 night in Oct 2024

8/10 Good

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pluses: very courteous staff, beautiful views of the Medieval City, convenient for that and for dining, very clean overall, good sized rooms, pleasant gardens. Minuses: pool is very small and only opens at 10am, parking is near, very secure and easy to get to but the route back to the hotel is awful; it takes you all round the town on a one-way system, often choked with traffic. They do have their own parking - at 15 Euros per night.
Stayed 1 night in Sep 2024

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to carcasonne castle.They have pool and spa in hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Great location and good for walking around city and sites. Large, bright, modern decor rooms. Parking nearby, book in advance to ensure slot. We highly recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Myra

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Nice room, great helpful staff, parking for our motorcycles and short walk for food. Right next to La Cité. Short drive to it.
Stayed 1 night in Sep 2024

8/10 Good

Stefan

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel and not so good restaurant. Overpriced and a little pretentious.
Stayed 2 nights in Sep 2024

10/10 Excellent

Roy

Stayed 1 night in Sep 2024

4/10 Poor

william

Liked: Cleanliness
Disliked: Staff & service
Expensive, disappointing breakfasts not VFM
We paid for a full castle view and was given a partial view, when l went to ask for a room move the receptionist said you have booked via Hotels.com so they where not prepared to move us, albeit l’m Gold member. Breakfasts are a disaster, the staff don’t clear tables or refresh the food! Stopped 3 nights every morning the same, on complaining the manager shrugged his shoulders to say so what!
Partial view and weeds vrowing
No food available every morning
Food not being replenished
No food
Stayed 3 nights in Sep 2024

10/10 Excellent

julio

Stayed 1 night in Sep 2024

6/10 Okay

Gail

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property is ideally situated to explore the area.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent location and a high quality hotel. Beautiful view of the city from the room.
Stayed 4 nights in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded my expectations. Room had a view of the citi and old bridge . Bathroom had a full-size bath. Location perfect for both medieval citi and main city. Walkable to the canal du midi and train station. The staff were all friendly and helpful.
Stayed 1 night in Sep 2024

8/10 Good

Garry, Lake Country

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked close to castle, hard to find hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hotel near the fortified city. Good food. Nice staff. Clean. Comfortable and quiet.
Stayed 1 night in Sep 2024

6/10 Okay

Alan

Stayed 5 nights in Aug 2024

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024