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ibis Carcassonne Est La Cité

3.0 star property
3-star hotel perfect for exploring Carcassonne

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ibis Carcassonne Est La Cité

Seasonal outdoor pool, open 9:00 AM to 9:00 PM, sun loungers
Bar (on property)
Family Room, 1 Double Bed with Sofa bed | Extra beds
Exterior
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pool
  • Pet-friendly
  • Housekeeping
  • Parking included

Explore the area

Map
Rue Camille Flammarion, Carcassonne, Aude, 11000
  • Basilica of Saint-Nazaire
    19 min walk
  • McDonald's
    5 min walk
  • Carcassonne Station
    9 min drive
  • Carcassonne (CCF-Pays Cathare)
    17 min drive

Room options

View all photos for Family Room, 1 Double Bed with Sofa bed

Pillowtop beds, desk, soundproofing, free cribs/infant beds

Family Room, 1 Double Bed with Sofa bed

  • 21 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Twin Room, 2 Single Beds

Pillowtop beds, desk, soundproofing, free cribs/infant beds

Standard Twin Room, 2 Single Beds

  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Pillowtop beds, desk, soundproofing, free cribs/infant beds

Standard Room, 1 Double Bed

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

Campanile Carcassonne Est La Cite

Pool
Pet-friendly
Parking included
Free WiFi
4.3 out of 5, Excellent, (1000)
The price is CA $81
per night
CA $96 total
includes taxes & fees
3 Jan - 4 Jan
Campanile Carcassonne Est La Cite

About the area

Carcassonne

City center stay.Within 2 miles (3 km) of this Carcassonne hotel, you'll find Basilica of Saint-Nazaire and Le Musée de la Torture de Carcassone. Château Comtal and Narbonnaise Gate are also within 2 miles (3 km).

What's nearby

  • Le Musée de la Torture de Carcassone - 2 min drive
  • Theatre Jean Deschamps - 4 min drive
  • Château Comtal - 4 min drive
  • Narbonnaise Gate - 6 min drive
  • Historic Fortified City of Carcassonne - 6 min drive

Getting around

  • Carcassonne Station - 9 min drive
  • Montpellier (MPL-Montpellier - Mediterranean) - 88 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Le Trouvère - ‬6 min drive
  • ‪Les Terrasses de la Cité - ‬5 min drive
  • ‪Maison du Cassoulet - ‬6 min drive
  • ‪Le Marcou - ‬5 min drive

About this property

ibis Carcassonne Est La Cité

3-star hotel perfect for exploring Carcassonne
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A seasonal outdoor pool, a terrace, and multilingual staff are also featured at ibis Carcassonne Est La Cité. Limited free parking is available on a first-come, first-served basis.

This 3-star Carcassonne hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 2 levels
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Ibis Carcassonne Est La Cité offers 60 air-conditioned accommodations with hair dryers. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: EUR 12.90 for adults and EUR 6.45 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Bicycle rentals
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Handrails in stairways
  • Stairway handrail height (inches): 39
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6 AM
Early check-in subject to availability
Early check-in fee: EUR 10
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 5 per pet, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12.90 for adults and EUR 6.45 for children
  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 10 (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in October.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

ibis Carcassonne Est Cité
ibis Est Cité
ibis Est Cité Hotel
ibis Est Cité Hotel Carcassonne
ibis Carcassonne Est Cité Hotel
Ibis Carcassonne Est La Cite
ibis Carcassonne Est La Cité Hotel
ibis Carcassonne Est La Cité Carcassonne
ibis Carcassonne Est La Cité Hotel Carcassonne

ibis Carcassonne Est La Cité Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 115 out of 338 reviews" "
Rating 8 - Good. 157 out of 338 reviews" "
Rating 6 - Okay. 52 out of 338 reviews" "
Rating 4 - Poor. 9 out of 338 reviews" "
Rating 2 - Terrible. 5 out of 338 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

LUCIEN

Stayed 2 nights in Oct 2023

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb position of room as travelling with dog's. Lovely reception staff and the room was large and very clean. Large and secure car parking area.
Stayed 3 nights in Jun 2023

6/10 Okay

Jayne

Disliked: Amenities, property conditions & facilities
Pool minute and closed, near the car park…not inviting. Hotel in an industrial complex. Cold eggs and sausages at breakfast. I usually LOVE Ibis hotels…this one was not great…
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is close to the highway. A perfect layover location if you are going to Spain.
Stayed 1 night in Aug 2021

10/10 Excellent

Yoann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value
Typical Ibis a couple miles from center of town.
Stayed 1 night in Feb 2021

10/10 Excellent

Graeme

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spot on @ a budget price
Didnt get round to using the swimming pool but this budget hotel has a small but nice outdoor one! Room was great for a family of four - breakfast was excellent.
Stayed 1 night in Jul 2019

10/10 Excellent

Kaye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reliable hotel.
Everything was good, as expected. Breakfast was a good buffet. Location was a little out of the centre.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very close to the old city and castle.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay for an overnight stop
Stayed 1 night in Feb 2019

8/10 Good

ray

The bed was very comfortable. Location was excellent. Smallish room but very clean and the bathroom well stocked.
Stayed 1 night in Nov 2018

10/10 Excellent

Mrs.Werner, Los Angeles, USA

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable place to rest and explore the Carcassonne castle while driving from Bordeaux to the Mediterranean side. Everything is clean, comfortable, great breakfast.
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Too far out of town ,so so restaurant. Industrial/ commercial area ugly
Stayed 2 nights in Sep 2018

10/10 Excellent

John, Dallas, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place - - very clean and convenient. Stayed one night in route to the Spanish coast (Cadequez and Lloret de Mar). Close to old medieval town, restaurants, and grocery store. Great breakfast and very friendly staff.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and good quality food
We found the food served in the restaurant to be of a very high standard despite the budget nature of this hotel. The food was as good, if not better than any other restaurants we visited whilst in Carcassonne
Stayed 4 nights in Jul 2018

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lucky find
We wanted to see Carcassonne but concerned about staying within the walls. The Ibis was a great choice 5 mins from the car park and short walk to the entrance. The hotel was easy to find with sat nav but might not be so without as it is just on business estate. Rooms were comfortable and clean with great shower. We enjoyed our evening meal and service was quick and attentive. Good value recommend.
Stayed 1 night in Jun 2018

8/10 Good

judith

Liked: Cleanliness, property conditions & facilities
The Good and the Bad.
Good location, not far from the castle. Clean,efficient. Reasonable rates. We had previously been in Ibis hotels, but in Northern Europe. This one seemed to be newer, and the room seemed more cramped. We were travelling with a single friend, and he said that he thought that the room was fine for a single person, but that ours was more difficult to move about in because there were two persons. True. The space between the TV and the bed was tight, and we could not both pass at the same time.

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very good
Stayed 1 night in Mar 2018

8/10 Good

colin, spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stop over
All good for stop over city very quant could have stayed longer but things to do lol
Stayed 1 night in Feb 2018

6/10 Okay

Mrs Stephanie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel was just ok
Hotel is very much our of the way , just off a motorway .
Stayed 1 night in Feb 2018

8/10 Good

mark, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Practical hotel with reasonable facilities.
This Hotel is just what a traveller needs. Good parking, friendly staff, comfortable room with TV, free WiFi, Shower, Bath and big comfy bed. The restaurant serves Good French food and great wine at a reasonable price! The breakfast is as expected with plenty of choice and endless coffee!! and my booking included breakfast which made it even better value. I would happily stay here again!
Stayed 5 nights in Nov 2017

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for short visit
Easy access to old city
Stayed 1 night in Jul 2017