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Pont Levis Hôtel By Franck Putelat

4.0 star property
4-star guestrooms with free WiFi

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pont Levis Hôtel By Franck Putelat

Courtyard
Outdoor dining
Superior Room (Jacuzzi)
Outdoor pool, pool umbrellas, sun loungers
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Parking available
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Pet-friendly

Explore the area

Map
40 chemin des Anglais, Carcassonne, Aude, 11000
  • Château Comtal
    2 min walk
  • Narbonnaise Gate
    2 min walk
  • Historic Fortified City of Carcassonne
    3 min walk
  • Carcassonne (CCF-Pays Cathare)
    7 min drive

Room options

View all photos for Superior Room (Jacuzzi)

Superior Room (Jacuzzi)

Superior Room (Jacuzzi)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Double Room

Premium Double Room | Bathroom

Premium Double Room

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite (Jacuzzi)

Junior Suite (Jacuzzi)

Junior Suite (Jacuzzi)

  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Junior Suite, Terrace

Junior Suite, Terrace

Junior Suite, Terrace

  • 24 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

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About the area

Carcassonne

In shopping district.Steps from the hotel, you'll find Château Comtal and Narbonnaise Gate. Historic Fortified City of Carcassonne and Le Musée de la Torture de Carcassone are also within half a mile (1 km).

What's nearby

  • Château Comtal - 2 min walk - 0.2 km
  • Narbonnaise Gate - 2 min walk - 0.2 km
  • Historic Fortified City of Carcassonne - 3 min walk - 0.3 km
  • Le Musée de la Torture de Carcassone - 4 min walk - 0.4 km
  • Theatre Jean Deschamps - 8 min walk - 0.7 km

Getting around

  • Carcassonne Station - 8 min drive
  • Carcassonne (CCF-Pays Cathare) - 7 min drive

Restaurants

  • ‪Le Bar à Vins de la Cité - ‬6 min walk
  • ‪L'Escargot - ‬5 min walk
  • ‪Comte Roger - ‬5 min walk
  • ‪Le Trouvère - ‬4 min walk
  • ‪Les Terrasses de la Cité - ‬4 min walk

About this property

Pont Levis Hôtel By Franck Putelat

4-star guestrooms with free WiFi
Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. You can enjoy a drink at the bar/lounge. An outdoor pool, a terrace, and multilingual staff are also featured at Pont Levis Hôtel By Franck Putelat. Parking is available for a fee.

This 4-star Carcassonne hotel is smoke free.

  • 1 building
  • 12 guestrooms or units
  • 2 levels
  • Built in 2013
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • Elevator
  • No smoking on site
  • Bar or lounge
Pont Levis Hôtel By Franck Putelat offers 12 accommodations with safes and coffee/tea makers. Each accommodation is individually decorated. Beds feature premium bedding. 83-cm LED televisions come with cable channels.

Rooms have partially open bathrooms. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This Carcassonne hotel provides complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Arabic, English, French, Portuguese, Spanish

Property amenities

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:00 AM: EUR 18 for adults and EUR 9.00 for children
  • 1 bar

Things to do

  • Bicycle rentals
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 83-cm LED TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Designer toiletries
  • Hair dryer
  • Towels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Individually decorated
  • Iron/ironing board (on request)
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.89 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9.00 for children
  • Self parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, and cash. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Pont Levis
Pont Levis Carcassonne
Pont Levis By Franck Putelat
Pont Levis Hôtel Carcassonne
Pont Levis Hôtel By Franck Putelat Hotel
Pont Levis Hôtel By Franck Putelat Carcassonne
Pont Levis Hôtel By Franck Putelat Hotel Carcassonne

Pont Levis Hôtel By Franck Putelat Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 107 out of 152 reviews" "
Rating 8 - Good. 36 out of 152 reviews" "
Rating 6 - Okay. 6 out of 152 reviews" "
Rating 4 - Poor. 3 out of 152 reviews" "
Rating 2 - Terrible. 0 out of 152 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

RENEE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Heidi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Right across from the medieval city. Easy walk to the town center. Staff was exceptional!
Stayed 1 night in Jul 2024

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for access to the castle. Also short walk to the new town area. Friendly staff. Comfortable room.
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location & lovely staff
Great hotel, so close to the entrance to the medieval city. The reception were so helpful and booked a fabulous restaurant for us. Also we were able to park our camper van securely which was good. We will return and dine at the sister hotel’s restaurant next time
Stayed 1 night in Jul 2024

10/10 Excellent

deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Micheal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel with very close proximity to the castle gate . Safe and private parking Very helpful staff .We didn’t use the restaurant at all so I can’t comment on that . Gorgeous chilled ,cat , Pom-pom asleep in the reception .
Stayed 1 night in Sep 2023

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis of calm in close proximity to Carcassonne
Beautiful and peaceful hotel but in such close proximity to the medieval city. However the highlight was the staff - so accommodating and friendly. Can’t recommend this hotel highly enough.
Stayed 3 nights in Aug 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I would highly recommend this hotel. Perfect location to see Carcassonne. Wonderful pool, too. The staff is excellent from check in to when you leave.
Stayed 1 night in Jun 2023

10/10 Excellent

Pamela

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent
Stayed 4 nights in Oct 2022

8/10 Good

Joanne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location to Cite is perfect---just across the parking lot. The parking offered by the hotel is also convenient and safe. They were very helpful in making reservations for one of the Putelat restaurants, which was an excellent experience.
Stayed 3 nights in Sep 2022

10/10 Excellent

Kimberlee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was well taken care of, the staff was excellent, the location was superb.
Stayed 2 nights in Sep 2022

10/10 Excellent

Robert

Stayed 1 night in May 2022

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute Stay MUST - Location, Clean, Staff
Amazing location, very comfortable bed, clean, fantastic staff, professional, and absolutely stay MUST
Stayed 1 night in Oct 2021

10/10 Excellent

Laura

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Michael S., Tampa, FL

Liked: Cleanliness
200 yards to gates of old city.
This modern clean well designed and comfortable property was extremely close to the old city. Parking was alongside. Bed was very comfortable with all mod cons. Highly recommended.
Stayed 2 nights in Sep 2019

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Last minute decision for a couple of nights in Carcassonne - the hotel is right next to the main gate to the walled town.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful boutique hotel, very stylishly decorated. The room we were in (9) was quite small, however. Additionally, I had an issue with the hair dryers (I tried two) that kept overheating almost immediately. Nevertheless, I would recommend this hotel based on its excellent location.
Stayed 1 night in Jun 2019

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

David, Gold Coast, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Boutique hotel in excellent location. Reception staff were professional and helpful. Breakfast fresh and plentiful. Rooms are individually decorated and most have views of the nearby castle. Unfortunately our allocated room was on the ground floor with terrace but without any view and located near the service/maintenance areas. Room size was adequate but floor was uncarpeted and cold. Bathroom design difficult with no storage space.
Stayed 3 nights in Oct 2018

8/10 Good

Narelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't beat the location, but too design-focused?
In planning, I did not appreciate how close this hotel was to the old walled town. It is across the road from one of the main gates (and you dont have to walk up a hill for this gate!). There is a lovely picturesque cemetery acros the road to which makes for a very scenic view. Private parking is out the back (although you still have to go through public carpark to get into it). The poo, looked very inviting but I just didnt have the time to use. This hotel is very modern and art-y, but rooms were small and strangely designed. As I have experienced elsewhere in France, the toilet is at the front entry (in a small room), then you have to walk across the bedroom to get to the sink to wash your hands. A bath sat about 1.5 metres fom the bed. There diidnt really feel like any room to open my suitcase. There was a lovely private outdoor area where one could sit outside, but the chairs looked pretty uncomfortable (I didnt have the time to really try them though). Main thing was there was apparently no access to food in this hotel. You could make a booking for Franck's restaurant in town, but there was no room service, no ice machine, no minibar food. They did give you a lovely baked good on check in - that was my dinner. Maybe if I had a bit more time and had planned a bit better, I would have enjoyed this hotel more.
Stayed 1 night in Sep 2018