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SOWELL COLLECTION Hôtel du Roi & SPA

5.0 star property
Luxurious 5-star hotel with spa

Choose dates to view prices

Photo gallery for SOWELL COLLECTION Hôtel du Roi & SPA

Exterior
Exterior
Minibar, in-room safe, soundproofing, iron/ironing board
Daily buffet breakfast (EUR 25 per person)
Reception
Reviews
8.6

Excellent

Popular amenities

  • Pool
    PoolPool
  • Breakfast available
    Breakfast availableBreakfast available
  • Pet-friendly
    Pet-friendlyPet-friendly
  • Spa
    SpaSpa
  • Parking available
    Parking availableParking available
  • Restaurant
    RestaurantRestaurant

Check-in time

4:00 PM

Check-out time

11:00 AM

Explore the area

Map
2 Bis Rue des Calquières, Carcassonne, 11000
  • Popular LocationNarbonnaise Gate12 min walk
  • Popular LocationChateau Comtal12 min walk
  • Popular LocationCanal du Midi Harbor Master's Office13 min walk
  • AirportToulouse (TLS-Blagnac)72 min drive

Room options

View all photos for Classic Twin Room

Minibar, in-room safe, soundproofing, iron/ironing board

Classic Twin Room

  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Double Room, 1 King Bed

Minibar, in-room safe, soundproofing, iron/ironing board

Classic Double Room, 1 King Bed

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed, Terrace

Minibar, in-room safe, soundproofing, iron/ironing board

Superior Double Room, 1 King Bed, Terrace

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds, Terrace

Minibar, in-room safe, soundproofing, iron/ironing board

Superior Double Room, 2 Double Beds, Terrace

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 1 Queen Bed, Terrace

Minibar, in-room safe, soundproofing, iron/ironing board

Superior Double Room, 1 Queen Bed, Terrace

  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room, 2 Double Beds

Minibar, in-room safe, soundproofing, iron/ironing board

Classic Double Room, 2 Double Beds

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room, 2 Single Beds, Terrace, City View

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Twin Room, 2 Single Beds, Terrace, City View

  • 27 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, City View

Minibar, in-room safe, soundproofing, iron/ironing board

Junior Suite, 1 King Bed, City View

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, City View

Minibar, in-room safe, soundproofing, iron/ironing board

Junior Suite, 2 Double Beds, City View

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Panoramic Suite, 1 King Bed, Terrace, City View

Minibar, in-room safe, soundproofing, iron/ironing board

Panoramic Suite, 1 King Bed, Terrace, City View

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Queen Bed, Terrace, City View

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Double Room, 1 Queen Bed, Terrace, City View

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 King Bed, Terrace, City View

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Double Room, 1 King Bed, Terrace, City View

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Terrace, City View

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Double Room, 2 Double Beds, Terrace, City View

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Terrace/patio
SOWELL HÔTELS Les Chevaliers
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (488)
The price is CA $441
per night
CA $493 total
includes taxes & fees
14 Jul - 15 Jul
SOWELL HÔTELS Les Chevaliers

About the area

Carcassonne

In Carcassonne .At this hotel, you'll be steps from Raymond Chesa Leisure Park and Centre de Congrès Le Dôme. Old Bridge and Pont-Neuf de Carcassonne are also within half a mile (1 km).

What's nearby

  • Historic Fortified City of Carcassonne - 8 min walk
  • Narbonnaise Gate - 12 min walk
  • Chateau Comtal - 12 min walk
  • Aude Gate - 12 min walk
  • Canal du Midi Harbor Master's Office - 13 min walk

Getting around

  • Carcassonne Station - 13 min walk
  • Carcassonne (CCF-Pays Cathare) - 14 min drive

Restaurants

  • ‪Le Blé Noir - ‬5 min walk
  • ‪Brasserie A 4 temps - ‬7 min walk
  • ‪Thang Long - ‬3 min walk
  • ‪Hôtel des Trois Couronnes - ‬1 min walk
  • ‪Freaks Cafe & Cantine - ‬6 min walk

About this property

SOWELL COLLECTION Hôtel du Roi & SPA

Luxurious 5-star hotel with spa
SOWELL COLLECTION Hôtel du Roi & SPA offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A terrace, tour/ticket assistance, and a garden are also featured at the luxury SOWELL COLLECTION Hôtel du Roi & SPA. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Carcassonne hotel.

  • 88 guestrooms or units
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
SOWELL COLLECTION Hôtel du Roi & SPA offers 88 air-conditioned accommodations with minibars and safes. 80-cm flat-screen televisions come with digital channels.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. This Carcassonne hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15 per night)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 25 for adults and EUR 15 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Full-service spa
  • Indoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 80-cm flat-screen TV
  • Digital channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Minibar

More

  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 40
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.
  • Destination fee: EUR 0.42 per person, per night. This fee does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Self parking fee: EUR 15 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 40 (subject to availability)
  • Late check-out fee: EUR 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. Contactless check-in is available.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel du Roi by Sowell
Hôtel du Roi Spa by Sowell
Sowell Collection Du Roi & Spa
SOWELL COLLECTION Hôtel du Roi SPA
SOWELL COLLECTION Hôtel du Roi & SPA Hotel
SOWELL COLLECTION Hôtel du Roi & SPA Carcassonne
SOWELL COLLECTION Hôtel du Roi & SPA Hotel Carcassonne

SOWELL COLLECTION Hôtel du Roi & SPA Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 145 out of 243 reviews" "
Rating 8 - Good. 50 out of 243 reviews" "
Rating 6 - Okay. 24 out of 243 reviews" "
Rating 4 - Poor. 15 out of 243 reviews" "
Rating 2 - Terrible. 9 out of 243 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Kim

Disliked: Staff & service, property conditions & facilities
This is not a five star hotel!
Stayed 1 night in Mar 2024

8/10 Good

Christian

Stayed 1 night in Jan 2024

8/10 Good

Cassie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Shirley

Stayed 2 nights in Aug 2023

10/10 Excellent

Judith

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay. Beautiful rooms.
Stayed 1 night in Nov 2023

10/10 Excellent

Andrea, kenilworth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel, location and property is superb but the staff make the place soecial
Stayed 4 nights in Nov 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for two nights whilst we visited the city of Carcassonne. The staff were amazing, the city was beautiful and the hotel was excellent. The only reason we marked down the facilities was that our daughter would have liked the pool to have felt more child friendly and have been heated. All in all great place and I feel the pictures do not do it justice, would stay again if we return. Thank you.
Stayed 2 nights in Oct 2023

6/10 Okay

Ian

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Good location near castle and in old town
Stayed 2 nights in Oct 2023

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
We had a wonderful stay here at this beautiful hotel. Our room had a lovely view to the old city. The room was so nice with a comfortable bed and great bathroom. The bathroom is open to the bedroom (private toilet) so be aware if travelling with friends as opposed to partner.
Stayed 3 nights in Oct 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
Beautiful place. Terrace on the room had the best view of the bastide...wonderful! Great staff, comfortable and had everything we needed. The car park was a bit tricky to figure out, but pulled into the layby in front of the hotel, went to ask at reception and got directions to the underground parking just up the road at the square.
Stayed 1 night in Sep 2023

8/10 Good

JAMES

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views.
Really good hotel in an excellent location with room balcony views of the old bridge and the amazing Cite castle. Room cleaning service could have been better and the hotel bar closes at 11pm. More a 4* than a 5* hotel.
Stayed 4 nights in Sep 2023

6/10 Okay

Alex, Boca Raton

Stayed 1 night in Sep 2023

10/10 Excellent

Carole

Stayed 1 night in Sep 2023

10/10 Excellent

Cynthia

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! We did have a little snafu when we arrived, they tried to charge us double. Luckily, we had made the reservation through Expedia and had proof of cost. I don’t know what would have happened if we hadn’t used Expedia.
Stayed 2 nights in Jul 2023

2/10 Terrible

Franco, New York

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This is an unsafe place to be! Ordered a ginger beer at the hotel restaurant, and unbeknown to me, and therefore without my consent, was given a drink with hard liquor in it. Very dangerous! And one member of the staff suggested that it was my fault for drinking it, because I shoud have smelled the alcohol. This line of thought is dangerous!!
Stayed 1 night in Aug 2023

10/10 Excellent

Victoria

Stayed 3 nights in Aug 2023

4/10 Poor

Jérôme

Disliked: Staff & service
Not as expected
First the « available parking » is a public parking close to the hotel. Then we arrived at 8:30pm and hotel told us the restaurant is fully booked (2 tables were dining only…) they told us we can order in room dining with extra costs of 20€ … We asked for iron who never came…. This hotel is overrated
Stayed 1 night in Jul 2023

6/10 Okay

Tyler

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I would have given the hotel a higher rating if it were not for the fact that it is an expensive 5 star hotel that did not feel like one. The service was poor, our room service took almost 2 hours and we still had to pay for the meal and the service charge. When we ordered wine it was like an inconvenience. There is no valet parking or luggage service which is odd for a 5 star hotel. It felt like a boutique hotel with limited amenities and a small staff.
Stayed 1 night in Jul 2023

8/10 Good

Kwangsek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Being a Hotels.com VIP member I was offered 10 euro voucher which can be used for food and drinks in the hotel. I had breakfast in the hotel but when I checked out the reception didn't allow me to use it. She said that it is only for drinks. I showed her the offer details then she said that it is only for dinner not for breakfast. This is not acceptable. There a nice gym but hardly any weight lifting equipment. For such a 5 star hotel it is disappointing.
Stayed 1 night in Jul 2023

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Carcassone.
Stayed 1 night in Jul 2023

10/10 Excellent

Steve

Stayed 5 nights in Jul 2023

10/10 Excellent

OSCAR

Stayed 4 nights in Jul 2023

10/10 Excellent

Lisa

Stayed 1 night in Jun 2023

10/10 Excellent

Lyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property located by the bridge which leads you to the castle, and nicely appointed rooms, wasn’t expecting the huge tub a great value.
Stayed 1 night in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Eat elsewhere for dinner
The hotel is in a lovely position. It's clean and comfortable. Reception staff are very helpful. Breakfast was good. The only thing which let it down was the evening meal and service - not up to a 5* hotel sadly.
Stayed 3 nights in Jun 2023