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Holiday Inn Express Cardiff Bay by IHG

3.0 star property
Hotel near Principality Stadium in Cardiff

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Photo gallery for Holiday Inn Express Cardiff Bay by IHG

Terrace/patio
Standard Room, 1 King Bed (with Free Hot Breakfast)
Bar (on property)
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Laundry
  • Housekeeping

Explore the area

Map
Longueil Close, Cardiff, Wales, CF10 4EE
  • Cardiff Bay
    ‪19 min walk‬
  • Cardiff Castle
    ‪5 min drive‬
  • Principality Stadium
    ‪6 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (with Free Hot Breakfast)

Room amenity

Standard Room, 1 King Bed (with Free Hot Breakfast)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

Room amenity

Standard Room, 2 Single Beds (with Free Hot Breakfast)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds, Accessible (with Free Hot Breakfast)

Standard Room, 2 Single Beds, Accessible (with Free Hot Breakfast)

Standard Room, 2 Single Beds, Accessible (with Free Hot Breakfast)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed (with Free Hot Breakfast)

  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room (with Free Hot Breakfast)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room (with Free Hot Breakfast)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Room amenity

Standard Room, 1 Double Bed (with Free Hot Breakfast)

  • Sleeps 2
  • 1 Double Bed

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About the area

Cardiff

Butetown stay.Within a 15-minute walk of this Butetown hotel, you'll find Mermaid Quay and Cardiff Bay Water Feature. Principality Stadium and Wales Millennium Centre are also within 2 miles (3 km).

What's nearby

  • Wales Millennium Centre - 12 min walk - 1.1 km
  • Cardiff International Arena - 15 min walk - 1.2 km
  • Cardiff Bay - 19 min walk - 1.7 km
  • Cardiff Castle - 5 min drive - 3.6 km
  • Principality Stadium - 6 min drive - 4.0 km

Getting around

  • Cardiff Bay Station - 8 min walk
  • Cardiff International Airport (CWL) - 41 min drive

Restaurants

  • ‪The Classroom - Y Dosbarth - ‬13 min walk
  • ‪Grosvenor Casino - ‬9 min walk
  • ‪Miller & Carter - ‬11 min walk
  • ‪The Customs Shed Cardiff - ‬7 min walk
  • ‪Cardiff Bay Tavern - ‬9 min walk

About this property

Holiday Inn Express Cardiff Bay by IHG

Hotel near Principality Stadium in Cardiff
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces.

A business center and 2 meeting rooms are available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Cardiff Bay by IHG. For a fee, parking is available.

Smoking is allowed in designated areas at this Cardiff hotel.

  • 1 building
  • 87 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Holiday Inn Express Cardiff Bay by IHG offers 87 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English

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Interior entrance

Future Inns Cardiff Bay

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  • Free WiFi
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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • In-room roll-in shower
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cardiff Bay Holiday Inn Express
Holiday Inn Express Cardiff Bay
Holiday Inn Express Hotel Cardiff Bay
Holiday Inn Cardiff Bay
Holiday Inn Express Cardiff Bay Hotel Cardiff
Holiday Inn Express Cardiff Bay Wales
Holiday Inn Express Cardiff Bay Hotel
Express Cardiff By Ihg Cardiff
Holiday Inn Express Cardiff Bay
Holiday Inn Express Cardiff Bay by IHG Hotel
Holiday Inn Express Cardiff Bay an IHG Hotel
Holiday Inn Express Cardiff Bay by IHG Cardiff
Holiday Inn Express Cardiff Bay by IHG Hotel Cardiff

Holiday Inn Express Cardiff Bay by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 406 out of 1001 reviews
Rating 8 - Good. 420 out of 1001 reviews
Rating 6 - Okay. 125 out of 1001 reviews
Rating 4 - Poor. 31 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Martin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location for walking to the city centre. Charge for parking is very cheeky, and the lack of spaces difficult. Our room was on the top floor,by the lift machanisms. It was very noisy all night.
Stayed 3 nights in Dec 2024

6/10 Okay

Virginia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great staff. Room - not so great.
We initially had a room where there was some sort of industrial ‘buzzing sound’. We were given a new room where it was worse and finally a room which clearly wasn’t often used for guests. No great. Breakfast however was excellent and the staff tried everything to make our stay pleasant. We were told there was a fault with the heating system - hence the noise.
Stayed 4 nights in Dec 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Kiera and Lin were amazing!
Stayed 3 nights in Dec 2024

10/10 Excellent

Trudi

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Tony

Travelled with partner, Travelled with group
Liked: Property conditions & facilities
Staff really friendly and helpful and went out of their way to make sure we were happy with everything. Room and public areas very clean. Will definitely return.
Stayed 2 nights in Dec 2024

10/10 Excellent

Miriam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, lovely and clean only small downside the shower wasn’t brilliant but that wouldn’t stop me staying again
Stayed 1 night in Dec 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely modern clean quiet room overlooking water. Great full cooked buffet breakfast included. Excellent value and friendly staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Trudi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cardiff stay
Good position of hotel, plenty of parking at good rate. A little bit short staffed, but all friendly and helpful. Fire alarm went off in the night, but dealt with well .
Stayed 2 nights in Dec 2024

8/10 Good

Sian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Checked in at 2.30 . Easy to walk to Bay. Comfy beds. Breakfast good.
Stayed 1 night in Dec 2024

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Johanne

The food was great, bed was really comfortable but the toilet could do with being a bit higher…..I felt like I was back in the infant school with baby sized toilets!! Apart from that the stay was excellent. Thank you
Stayed 1 night in Nov 2024

8/10 Good

Anthony

Stayed 1 night in Nov 2024

10/10 Excellent

Jon-Kris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Sian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

kerry

Liked: Cleanliness
Disliked: Staff & service
Ok visit
Nice clean bathroom, no water to drink or tea bags in the room. As a disabled visitor no help at any stage was offered
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in - exceptional
Excellent welcome on check in, very friendly staff and very helpful. Very good breakfast.
Stayed 2 nights in Nov 2024

4/10 Poor

Stuart

Business traveller
Disliked: Staff & service
Stay was good, breakfast was awful, ovre 3 nights more and more food items were unavailable....staff were doing there best but when you don't have things such as jams, marmalades plus hot items its pretty poor
Stayed 3 nights in Oct 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay. Breakfast busy & staff struggling to keep up. Shout out to Scot & Lisa who were amazing, friendly & helpful. Poor choice for decaf coffee. Should have decaf coffee beans in machine as well as caffinated. Instant is awful.
Stayed 1 night in Nov 2024

8/10 Good

Marc

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Cardiff Bay
Really good location by the bay. 4 EV charging points 55p per KW. Breakfast included however very busy with long queues and everything constantly running out.
Stayed 1 night in Oct 2024

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tracey
Really good overall. Breakfast was chaotic with no plates, cups glasses etc and things not working eg pancake machine, hot chocolate and juice. Receptionist was working extremely hard to help out in the breakfast room.
Stayed 1 night in Oct 2024

10/10 Excellent

RASHEED

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Veery nice and quiet environment. Would definitely stay here again.
Stayed 1 night in Oct 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok
Stayed 1 night in Oct 2024

10/10 Excellent

Elwyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good. Staff were helpful and friendly. Would stay again.
Stayed 2 nights in Oct 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The he hotel was very nice. There wasn’t enough parking at the property
Stayed 1 night in Oct 2024

6/10 Okay

Claire

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disappointing breakfast but room was comfortable and clean
Stayed 1 night in Jul 2024