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Hotel Indigo Cardiff by IHG

4.0 star property
4-star eco-certified hotel near Principality Stadium

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Photo gallery for Hotel Indigo Cardiff by IHG

Exterior
Premium bedding, in-room safe, desk, blackout drapes
Exterior
Exterior
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
Dominions Arcade Queen Street, Glamorgan, Cardiff, Wales, CF10 2AR
  • Cardiff Castle
    ‪5 min walk‬
  • Cardiff International Arena
    ‪8 min walk‬
  • Principality Stadium
    ‪10 min walk‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪46 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Room amenity

Standard Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Queen Bed

Premium bedding, in-room safe, desk, blackout drapes

Premium Room, 1 Queen Bed

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed

Premium bedding, in-room safe, desk, blackout drapes

Premium Room, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Room

  • 25.00 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Premium bedding, in-room safe, desk, blackout drapes

Premium Room

  • 30.00 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed, Accessible

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Premium Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Cardiff

Heart of Cardiff.Within a 10-minute walk of this Cardiff City Centre hotel, you'll find Principality Stadium and Cardiff Castle. St. David's and St. David's Hall are also within half a mile (1 km).

What's nearby

  • St. David's - 1 min walk - 0.1 km
  • Cardiff Castle - 5 min walk - 0.5 km
  • Cardiff International Arena - 8 min walk - 0.7 km
  • Principality Stadium - 10 min walk - 0.9 km
  • Cardiff University - 14 min walk - 1.2 km

Getting around

  • Cardiff Queen Street Station - 6 min walk
  • Cardiff International Airport (CWL) - 46 min drive

Restaurants

  • ‪Owain Glyndwr - ‬3 min walk
  • ‪Hotel Chocolat - ‬3 min walk
  • ‪The Rummer Tavern - ‬3 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Scaredy Cats Cafe Bar - ‬3 min walk

About this property

Hotel Indigo Cardiff by IHG

4-star eco-certified hotel near Principality Stadium
Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include meeting rooms and coworking spaces.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 43 square feet (4 square meters) and includes conference space. A 24-hour fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the eco-certified Hotel Indigo Cardiff by IHG.

This 4-star Cardiff hotel is smoke free.

  • 122 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • Meeting rooms
  • 43 sq ft of conference space
  • 4 sq m of conference space
  • Built in 2017
  • Deli
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Hotel Indigo Cardiff by IHG offers 122 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 40-inch LCD televisions come with premium digital channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Italian, Polish, Portuguese, Welsh

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (GBP 18 per night); discounts available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 19.95 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch LCD TV with premium digital channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 40 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 19.95 per person
  • Nearby parking fee: GBP 18.00 per night(328 ft away; open 24 hours)
  • Rollaway bed fee: GBP 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Up to 3 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indigo Cardiff
Hotel Indigo Cardiff
Indigo Cardiff By Ihg Cardiff
Hotel Indigo Cardiff by IHG Hotel
Hotel Indigo Cardiff an IHG Hotel
Hotel Indigo Cardiff by IHG Cardiff
Hotel Indigo Cardiff by IHG Hotel Cardiff

Hotel Indigo Cardiff by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 978 out of 1308 reviews
Rating 8 - Good. 241 out of 1308 reviews
Rating 6 - Okay. 62 out of 1308 reviews
Rating 4 - Poor. 13 out of 1308 reviews
Rating 2 - Terrible. 14 out of 1308 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Angharad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
This was our second stay but we didn’t book breakfast as the cost of the room was already higher than the bed and breakfast we booked last time. One thing I was disappointed about in the room was the lack of biscuits! We were given some last time with the tea and coffee which was a nice treat
Stayed 1 night in Jan 2025

6/10 Okay

Samantha E

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Paul

Stayed 1 night in Jan 2025

10/10 Excellent

Pouria

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really friendly. One of the best breakfast experiences, many options and delicious food
Stayed 1 night in Jan 2025

8/10 Good

Katja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, nice rooms
New and shiny, nicely decorated rooms, a good breakfast and a great location in the middle of the city. Great stay!
Stayed 2 nights in Jan 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Standards have dropped!
Booked as we have stayed previously. There was not enough toilet paper for one night and we ran out! Last time we stayed, we had complimentary drinks in the fridge, however, this was not provided on this stay so a little disappointing. Room was smaller than ones we had stayed in previously. I think I would book a more competitively priced hotel next time. Breakfast was good. Staff are always lovely.
Stayed 1 night in Dec 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, prepared to be flexible to help its g
This was a New Year's Eve stay - we had dinner in a nearby restaurant and then returned to the hotel's 6th floor bar. It was a relief to find a civilised space after the noise of the restaurant and surrounding streets. We'd been told the bar would close at 11pm, but the bar staff kept it open for those of us up there at midnight - which was hugely appreciated - and into the bargain we were able to see spectacular fireworks from across Cardiff Bay. Other highlights included the excellent buffet breakfast, my comfortable bed and the shower, with buttons to turn it on and off. The hotel is located in the Dominion Arcade and has 24 hour reception, which makes it more secure.
Stayed 1 night in Dec 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Nia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Had a lovely stay here, very centrally located in the shopping area. Comfortable good size room plus breakfast was really nice. Only downside is that there is only one lift for both staff and guests so you can end up waiting a while for it!
Stayed 2 nights in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Not as good as our previous stays. Room could have been warmer. Good location but no onsite parking.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are amazing
Amazing staff, lovely rooms, mattress was hard for our likely only negative.
Stayed 1 night in Dec 2024

8/10 Good

Tara

Easy access. Great staff
Stayed 1 night in Dec 2024

8/10 Good

Olga

Stayed 2 nights in Dec 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super happy
Customer service was exceptional, room was decorated well and very spacious, absolutely loved the shower
Stayed 2 nights in Dec 2024

10/10 Excellent

KEITH

Stayed 1 night in Dec 2024

8/10 Good

Keshav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Very well located, spacious rooms and excellent breakfast!! Hotel is located on the high street so very convenient
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantasic hotel, beautiful, quirky, great service and attention to detail, brilliant food and restaurant coupled with a great location, everything a top boutique hotel should be. Highly recommended.
Stayed 1 night in Dec 2024

8/10 Good

Susannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024