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Hotel Indigo Cardiff, an IHG Hotel

4.0 star property
4-star eco-certified hotel near Principality Stadium

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo Cardiff, an IHG Hotel

Exterior
Exterior
View from property
Exterior
Premium bedding, in-room safe, desk, blackout drapes

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
Dominions Arcade Queen Street, Glamorgan, Cardiff, Wales, CF10 2AR
  • St. David's
    1 min walk
  • Cardiff Castle
    3 min walk
  • New Theatre
    4 min walk
  • Cardiff (CWL-Cardiff Intl.)
    37 min drive

Room options

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Room amenity

Standard Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Queen Bed

Premium bedding, in-room safe, desk, blackout drapes

Premium Room, 1 Queen Bed

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed

Premium bedding, in-room safe, desk, blackout drapes

Premium Room, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Room

  • 25.00 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Premium bedding, in-room safe, desk, blackout drapes

Premium Room

  • 30.00 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed, Accessible

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Premium Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Cardiff

Heart of Cardiff.Within a 10-minute walk of this Cardiff City Centre hotel, you'll find Cardiff Castle and Principality Stadium. St. David's and St. David's Hall are also within half a mile (1 km).

What's nearby

  • St. David's - 1 min walk - 0.1 km
  • Cardiff Castle - 3 min walk - 0.3 km
  • Principality Stadium - 6 min walk - 0.6 km
  • Cardiff International Arena - 7 min walk - 0.6 km
  • Cardiff University - 14 min walk - 1.2 km

Getting around

  • Cardiff Queen Street Station - 6 min walk
  • Cardiff International Airport (CWL) - 37 min drive

Restaurants

  • ‪Owain Glyndwr - ‬3 min walk
  • ‪Hotel Chocolat - ‬2 min walk
  • ‪The Rummer Tavern - ‬3 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Scaredy Cats Cafe Bar - ‬3 min walk

About this property

Hotel Indigo Cardiff, an IHG Hotel

4-star eco-certified hotel near Principality Stadium
Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include meeting rooms and coworking spaces.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 43 square feet (4 square meters) and includes conference space. A 24-hour fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the eco-certified Hotel Indigo Cardiff, an IHG Hotel.

This 4-star Cardiff hotel is smoke free.

  • 122 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • Meeting rooms
  • 43 sq ft of conference space
  • 4 sq m of conference space
  • Built in 2017
  • Deli
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Hotel Indigo Cardiff, an IHG Hotel offers 122 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 40-inch LCD televisions come with premium digital channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Italian, Polish, Portuguese, Welsh

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking for GBP 18.00 per night; discounts available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 19.95 per person
  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch LCD TV
  • Digital channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 40 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 19.95 per person
  • Nearby parking fee: GBP 18.00 per night(328 ft away; open 24 hours)
  • Rollaway bed fee: GBP 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Up to 3 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indigo Cardiff
Hotel Indigo Cardiff
Indigo Cardiff, An Ihg
Hotel Indigo Cardiff an IHG Hotel
Hotel Indigo Cardiff, an IHG Hotel Hotel
Hotel Indigo Cardiff, an IHG Hotel Cardiff
Hotel Indigo Cardiff, an IHG Hotel Hotel Cardiff

Hotel Indigo Cardiff, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 904 out of 1200 reviews" "
Rating 8 - Good. 211 out of 1200 reviews" "
Rating 6 - Okay. 57 out of 1200 reviews" "
Rating 4 - Poor. 15 out of 1200 reviews" "
Rating 2 - Terrible. 13 out of 1200 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

MICHAEL, AGUADA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel!
Stayed 3 nights in Nov 2024

8/10 Good

Adam

Travelled with partner
Liked: Cleanliness, staff & service
No communication about reduced parking rates at nearby NCP until check-in, which was obviously too late! Certain areas looked a little tired and lifts were out of order, which isn't ideal when bar and restaurant are on the top floor. Staff were very friendly, room was nice, bathroom was great!
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Harry

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 stay
10/10 stay. Central to everything. Parking reduced down to £17 for 24hrs
Stayed 1 night in Aug 2024

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

paul

Liked: Cleanliness, room comfort
Disliked: Staff & service
Broken lift, broken systems
The hotel should have advised us in advance that the lift was broken and given us a free cancellation option to stay elsewhere. Our room was on the 5th floor, the restaurant on the 6th. The main lift was broken, so we had to go out the hotel, down the Arcade and use another lift to the 4th floor. Then it was along various corridors and up the stairs to our room. There was no hot water to the sink in the ensuite and the hotel replied to that message 13hrs later to state the maintenance team didn't work weekends. On our last morning, we ordered coffee at breakfast and in the time it took to eat cereal, drink juice, toast bread and eat a cooked breakfast the coffee had not arrived - that was despite asking 3 different staff a total of 4 times. To be honest, we'd have probably had a better experience at Travelodge. We had considered eating in the 6th floor restaurant "with stunning views over the Cardiff skyline" but there aren't any views, there aren't any dining tables within 15 feet of any window. Basically, this hotel is lost and needs a complete shakeup. They could also remote the references to the old Pierre-White branded restaurant on the TVs too.
Stayed 2 nights in Aug 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Garfi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was located in the centre of cardiff. The hotel was very nice inside but the lift to get to the breakfast in the morning and the roof top bar wasn't working and we have mobility issues and found it very hard to get to the top 2 floors this is the only problem we had with the hotel so i cant see us coming back
Stayed 2 nights in Aug 2024

4/10 Poor

Simon

Travelled with family
Liked: Staff & service
An odd hotel
An odd hotel. Reception in a shopping centre, a very dark room so the need for lights in daytime. A maze of corridors with no sign to the lift. Bar/Restaurant on the 6th floor but the lifts were broken. Breakfast was poor with tiny portions. I didn’t know you could get eggs that small. Air con became noisy during the night.
Stayed 1 night in Aug 2024

6/10 Okay

Jon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so nice, a real boutique hotel, with quirky designs, but with a real high standard and homely feel. However, by mattress was the most uncomfortable mattress I have ever slept on. It was somehow soft and firm at the same time and very, very lumpy. Waking up every hour or so with back ache. I would 100% recommend this hotel, but if you're staying one night test that mattress before going to bed as getting a room change at 2am might not be be easy.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Donna

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Lift broken to go to breakfast room. Waited over an hour for breakfast even thou we had booked a slot it was chaos!
Stayed 1 night in Aug 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

beverley

Stayed 1 night in Aug 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Musaib

Travelled with group
Liked: Amenities
Personal at the reception very nice and useful( Maye) was excellent, also ladies at the breakfast are also very nice, please and happy with quality of food at the breakfast. TV not so many Chanel’s and not sports Chanel’s this is football country
Stayed 5 nights in Aug 2024

10/10 Excellent

Harry, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the property for a gig at Cardiff castle, was literally a two minute walk. Lots of food and shops around. Room is perfect, clean tidy, lovely bed and nice bathroom. The bar upstairs was great for drinks also.
Stayed 1 night in Jul 2024

4/10 Poor

Claire

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Bed extremely uncomfortable. Got moved to a room which was not made up - dirty unmade bed, towels on the floor. Could only accommodate a down grade to what we paid for. Hotel very tired looking in places. Main lift broken and other lift could be accessed to general public making it feel unsafe walking around the hotel. Staff generally un helpful and our requests were not acted upon. Location great for shopping, however lots of alcohol filled, aggressive, undesirable people in very close proximity to the entrance of the hotel with no hotel security. This made it feel very unsafe.
Stayed 2 nights in Aug 2024

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super, polite checkin ladies.
only stayed the one night on business. Parking was a 5 min walk away, i thought the hotel had its own parking. The lifts were not working, but there was alternative lifts i could use. The room was much nicer than i assumed, and i got upgraded, this was a nice surprise as the mini bar and treats were free. The ladies on checkin were super polite and very helpful indeed.. over all it was a pleasant 1 night stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Darran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

BERNA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect
Stayed 1 night in Aug 2024

10/10 Excellent

Kierin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay.
Very nice hotel, friendly inviting reception staff, room was nice and little quirky, shower was excellent, lovely hot and refreshing all high quality furnishings in bathroom. Just few things I would say mattress was very soft (personally needs to be firmer), shower screen needs re sealing as water leaking out, and headboard has a little peeling on the leather part. Niggly things to say about but wouldn’t stop me recommending to anyone and will look to stay here again if coming to events in Cardiff again for sure.
Stayed 2 nights in Aug 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, spacious and breakfast was very nice. Would recommend this hotel.
Stayed 1 night in Aug 2024