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Novotel Cardiff Centre

4.0 star property
4-star spa hotel near Principality Stadium

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Cardiff Centre

Lobby
Bar (on property)
Sports facility
Breakfast, lunch and dinner served
Building design

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • Spa
    Spa
  • Room service
    Room service
  • Breakfast available
    Breakfast available

Explore the area

Map
Schooner Way, Atlantic Wharf, Cardiff Bay, Cardiff, Wales, CF10 4RT
  • Cardiff International Arena
    7 min walk
  • St. David's
    14 min walk
  • New Theatre
    15 min walk
  • Cardiff (CWL-Cardiff Intl.)
    31 min drive

Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior
Mercure Cardiff Holland House Hotel & Spa
Pool
Spa
Pet-friendly
Free WiFi
4.1 out of 5, Very good, (1002)
The price is CA $209
per night
CA $251 total
includes taxes & fees
5 Dec - 6 Dec
Mercure Cardiff Holland House Hotel & Spa

About the area

Cardiff

Cardiff City Centre stay.Within a 10-minute walk of this Cardiff City Centre hotel, you'll find University of South Wales, Cardiff Campus and Cardiff International Arena. Cardiff Metropolitan Cathedral of St David and Capitol Shopping Centre are also within half a mile (1 km).

What's nearby

  • Cardiff International Arena - 7 min walk - 0.6 km
  • St. David's - 14 min walk - 1.2 km
  • Principality Stadium - 17 min walk - 1.5 km
  • Cardiff Castle - 18 min walk - 1.5 km
  • Wales Millennium Centre - 19 min walk - 1.6 km

Getting around

  • Cardiff Queen Street Station - 11 min walk
  • Cardiff International Airport (CWL) - 31 min drive

Restaurants

  • ‪Bru Coffee & Gelato - ‬9 min walk
  • ‪YO! Sushi - ‬9 min walk
  • ‪The Place to Eat in John Lewis - ‬10 min walk
  • ‪The Grazing Shed - ‬9 min walk
  • ‪Espresso Bar - John Lewis - ‬10 min walk

About this property

Novotel Cardiff Centre

4-star spa hotel near Principality Stadium
Novotel Cardiff Centre offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 2259 square feet (210 square meters) and includes a conference center. The business-friendly Novotel Cardiff Centre also features tour/ticket assistance, a garden, and concierge services. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star Cardiff hotel is smoke free.

  • 1 building
  • 138 guestrooms or units
  • 5 levels
  • 2259 sq ft of conference space
  • 210 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Novotel Cardiff Centre offers 138 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions come with cable channels.

Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

Arabic, English, French, German, Italian, Malay, Portuguese, Russian, Spanish

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (GBP 10.00 per night)
  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: GBP 18.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • LCD TV

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 18.00 per person
  • Airport shuttle fee: GBP 30 per vehicle (one-way)
  • Secured self parking fee: GBP 10.00 per night
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Barclaycard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Novotel Cardiff Centre
Novotel Hotel Cardiff Centre
Cardiff Novotel
Hotel Accor Cardiff Centre
Novotel Cardiff Centre Hotel Cardiff
Novotel Cardiff Centre Wales
Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Cardiff
Novotel Cardiff Centre Hotel Cardiff

Novotel Cardiff Centre Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 434 out of 1003 reviews" "
Rating 8 - Good. 293 out of 1003 reviews" "
Rating 6 - Okay. 156 out of 1003 reviews" "
Rating 4 - Poor. 83 out of 1003 reviews" "
Rating 2 - Terrible. 37 out of 1003 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Dean

Business traveller
Liked: Cleanliness
Stayed 2 nights in Aug 2024

4/10 Poor

David

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Room had no running hot water either from the taps or the shower. Stayed in Room 253 Complaint was registered at reception.
Stayed 1 night in Aug 2024

8/10 Good

Tsungayi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, liked the fact that kids can swim from 8-8, they enjoyed using the facilities.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Mixed rating.
The hotel apparently charges for parking but failed to disclose this on their website. Also, my room was without a fridge contrary to what was promised for delivery. The restaurant dinner was good and well-priced. Overall, moderately satisfied.
Stayed 4 nights in Aug 2024

6/10 Okay

Sze Wan

Travelled with group
Liked: Staff & service, amenities
The hotel is too old (especially the bathroom) and needs renovation.
Stayed 2 nights in Aug 2024

2/10 Terrible

Nintu

Stayed 2 nights in Aug 2024

4/10 Poor

Deborah

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Paid an eye-watering 5 star price to stay here for the Billy Joel concert for at best 3 star hotel. Lifts not working the whole weekend. Weren’t even asked if we could manage to carry our cases upstairs just told to get on with it! Safe in the room not working and not told. Breakfast was ok but scrambled egg tasted powdery. Positives - bed was comfortable and room was clean. Will not be rushing back.
Stayed 2 nights in Aug 2024

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Collet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the time we arrived,the front desk welcomed us warmly. The hotels outlook is inviting. My kids also love every bit of their stay. The swimming pool, Sauna, Gym were also exceptional. The highlight of our stay is the Restaurant, from the friendly restaurant host Aaliya ,the fillipino and Indian restaurant attendants,breakfast Buffet. All were excellent. Thanks for having us
Stayed 3 nights in Aug 2024

6/10 Okay

SUSAN

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

ZAID

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Good breakfast. Clean. Definietly would visit again. Shower gel can't be reached by children.
Stayed 2 nights in Jul 2024

6/10 Okay

Lucy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Disappointing ☹️
My booking (through you) didn’t show up on their system and hotel was full so didn’t get my room until I returned from supper at 8pm. The upgrade offered was a nice touch but meant it was a super hot sauna like room…v v uncomfortable and little sleep was had. The restaurant staff are first glass as is the food and drink here. Pool is tatty (I’ve not got super high standards) and changing rooms an absolute mess, but fun was had there so served a purpose. I am booked to return (non refundable) and have requested a room which I know to be cooler. Sorry to moan but the combo of the muck up at check in, another one at check out, and the sauna like bedroom weren’t ideal.
Stayed 4 nights in Jul 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

MRS SUZANNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Swimming pool was cold was informed by staff that it was meant to be 30degrees so they said they would inform maintinence. Last time we stayed the pool was lovely and warm. Breakfast was ok as went early after early morning wet facilities session. Comfortable bed. Lovely quiet location close to the city and within walking distance. Perfect for a concert at Cardiff Castle. Good sized room. We will return.
Stayed 1 night in Jul 2024

10/10 Excellent

Junaid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel offering great service
We wanted a relaxinf family trip away and fortunately picked up Novotel Cardiff. The first room allocated to us was in the older part of the hotel, next to main road and we couldnt sleep well overnight. However, the very next day, upon requesting, it was changed to a lovely and spacious room in the adjoining new building. Staff at the hotel are its main asset, friendly, smiling, helpful, always actively listening. We found the bar and kitchen staff the best, Aaliya Khan was the perfect hostess in the mornings and the chef always appeared smiling, engaging and remembering food choices. Great food, always fresh and good healthy choices. The gym, sauna , steam room and swimming pool were all great to use qnd allow a larger window through the day to use. The hotel is literally a 15 min walk to the city centre and around 20 min walk to Cardiff Bay.
Stayed 5 nights in Jul 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Jacqui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience and hope to return!
Staff were all very friendly and helpful. Room had everything we needed to make our visit to Cardiff a real pleasure. Everything was spotlessly clean. The food was good and my grandson loved the pool. I'd definitely recommend Novotel Cardiff Centre to anyone visiting the area.
Stayed 4 nights in Jul 2024

8/10 Good

Timothy

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Hotel was very nice, really good check in nice and quick. Room was very nice with a outside terrance to top it off.. shower was very small, anyone over 6ft would feel very uncomfortable in there im sure.. room was very dusty particularly floor and units. Gym was good even if a little small, pool again very good which kept my daughter happy. Restaurant looked very cool, ate there once and wasnt overly impressed with the food or service. Enjoyed our stay and would definitely stay again in the future.
Stayed 3 nights in Jul 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Short business trip
Tired hotel but good location and bar / restaurant
Stayed 1 night in Jul 2024

6/10 Okay

Paul

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Tom

Stayed 1 night in Jul 2024

6/10 Okay

David

Liked: Cleanliness, staff & service, room comfort
Everyone was friendly and helpful. It would have been nice to have a mini fridge in the bedroom but a broken sauna was the biggest disappointment as this was the main reason for booking a room in a hotel with spa facilities.
Stayed 2 nights in Jul 2024

2/10 Terrible

Mark

Stayed 1 night in Jul 2024

8/10 Good

Laura

Travelled with family
Liked: Cleanliness
The hotel room and pool was good but did lack a fridge in the room and the staff were not always clear on local guest information.
Stayed 2 nights in Jul 2024