Novotel Cardiff Centre

4.0 star property
4-star spa hotel near Principality Stadium

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Novotel Cardiff Centre

Lobby
Bar (on property)
Breakfast, lunch and dinner served
Lobby sitting area
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking available

Explore the area

Map
Schooner Way, Atlantic Wharf, Cardiff Bay, Cardiff, Wales, CF10 4RT
  • Cardiff International Arena
    ‪7 min walk‬
  • St. David's
    ‪14 min walk‬
  • New Theatre
    ‪15 min walk‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪31 min drive‬

Room options

Superior Room, 1 Queen Bed

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed with Sofa bed

  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Executive Room, 1 Queen Bed with Sofa bed

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About the area

Cardiff

Cardiff City Centre stay.Within a 10-minute walk of this Cardiff City Centre hotel, you'll find University of South Wales, Cardiff Campus and Cardiff International Arena. Cardiff Metropolitan Cathedral of St David and Capitol Shopping Centre are also within half a mile (1 km).

What's nearby

  • Cardiff International Arena - 7 min walk
  • Principality Stadium - 17 min walk
  • Cardiff Castle - 18 min walk
  • Wales Millennium Centre - 19 min walk
  • Cardiff Bay - 20 min walk

Getting around

  • Cardiff Queen Street Station - 11 min walk
  • Cardiff International Airport (CWL) - 31 min drive

Restaurants

  • ‪Bru Coffee & Gelato - ‬9 min walk
  • ‪YO! Sushi - ‬9 min walk
  • ‪The Place to Eat in John Lewis - ‬10 min walk
  • ‪The Grazing Shed - ‬9 min walk
  • ‪Espresso Bar - John Lewis - ‬10 min walk

About this property

Novotel Cardiff Centre

4-star spa hotel near Principality Stadium
Novotel Cardiff Centre offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 2259 square feet (210 square meters) and includes a conference center. The business-friendly Novotel Cardiff Centre also features tour/ticket assistance, a garden, and concierge services. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star Cardiff hotel is smoke free.

  • 1 building
  • 138 guestrooms or units
  • 5 levels
  • 2259 sq ft of conference space
  • 210 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Novotel Cardiff Centre offers 138 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions come with cable channels.

Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

Arabic, English, French, German, Italian, Malay, Portuguese, Russian, Spanish

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (GBP 10.00 per night)
  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: GBP 18.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • LCD TV

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 18.00 per person
  • Airport shuttle fee: GBP 30 per vehicle (one-way)
  • Secured self parking fee: GBP 10.00 per night
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Barclaycard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Novotel Cardiff Centre
Novotel Hotel Cardiff Centre
Cardiff Novotel
Hotel Accor Cardiff Centre
Novotel Cardiff Centre Hotel Cardiff
Novotel Cardiff Centre Wales
Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Cardiff
Novotel Cardiff Centre Hotel Cardiff

Novotel Cardiff Centre Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 432 out of 1001 reviews" "
Rating 8 - Good. 292 out of 1001 reviews" "
Rating 6 - Okay. 159 out of 1001 reviews" "
Rating 4 - Poor. 82 out of 1001 reviews" "
Rating 2 - Terrible. 36 out of 1001 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ioan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

K

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in good location. pet friendly.
The hotel staff were kind and helpful. We paid extra to bring our dog. The dog was allowed in the bar area which was good as it meant we could have a drink as dog could not be left on her own in room. There was lots of parking including electric chargers. The parking was £10 for 24 hours. All in all a good stay and would recommend the hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Keith

Stayed 3 nights in Oct 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel Cardiff Central
Fabulous hotel almost heart of the capital close enough to walk and also not far from Cardiff bay for food and drinks night Good clean hotel with good facilities spacious room and nice staff too
Stayed 1 night in Oct 2024

8/10 Good

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice , communal changing area for the gym and pool could have been cleaner, shower cream dispenser didn’t pump . The towel rail in the bedroom was unplugged so we had fresh towels everyday which wouldn’t have been necessary if the towel rail worked because I didn’t want to use a damp towel. Bed was comfy, room quiet, staff friendly. Would stay here again
Stayed 3 nights in Oct 2024

6/10 Okay

Emma

Business traveller
Disliked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

william

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Russell

Travelled with family
Liked: Amenities
Room was spacious and quiet. Breakfast buffet was good and plentiful. Gym was good and pool, spa and sauna was probably the best aspect. Overall it looked a little tired in places and felt like some areas could do with a deep clean.
Stayed 3 nights in Sep 2024

10/10 Excellent

Vladan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Ganasan

Business traveller
This is not a 4 star hotel . 3 star . They don’t change the sheet daily. Also internet was down and I was told it is the weekend and no one is working . Unacceptable.
Stayed 14 nights in Sep 2024

6/10 Okay

Hannah

Travelled with family
Liked: Cleanliness, room comfort
Front desk staff need retraining
Positives - comfortable beds, hot shower, excellent breakfast staff, very welcoming and accommodating and helpful even over a very busy weekend. Negatives - hotel is getting quite tired looking, swimming pool changing rooms not clean and front desk staff overall rude and unhelpful. Check in experience really stressful and difficult. Overall, not worth the considerable cost.
Stayed 1 night in Oct 2024

10/10 Excellent

Josh

Stayed 1 night in Sep 2024

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very brief stay just for a few days. But worth the money as it was great value for money
Stayed 3 nights in Sep 2024

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Brian

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Wouldn’t stay again - not value for money
Stayed 2 nights in Sep 2024

8/10 Good

Jerry

Stayed 2 nights in Aug 2024

8/10 Good

Flavia

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Sarah

Liked: Cleanliness
Stayed 1 night in Sep 2024

6/10 Okay

dm

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Location was good, staff lovely but room dirty, toilet had never seen bleach and bed badly made so sheets kept coming away showing a disgusting mattress, had a sofa bed but no spare bedding for it Communal areas were lovely
Stayed 2 nights in Sep 2024

8/10 Good

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality hotel, room warm and comfortable. Lovely breakfast and very friendly and helpful breakfast staff.
Stayed 2 nights in Sep 2024

2/10 Terrible

CD

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Used my last Hotels.com reward voucher and still feel i paid too much! The room was dated, broken shower, broken draws. Safe not working. Unhelpful reception staff. Wont be rushing back!
Stayed 2 nights in Sep 2024

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid and reasonable hotel for city centre
Overall, hotel is great. Good location, nice staff and good facilities. There was a slight delay in checking in and some of the facilities were temporarily closed unfortunately when we arrived.
Stayed 1 night in Sep 2024

10/10 Excellent

Neel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 2 nights in Sep 2024