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The Parkgate Hotel

4.0 star property
4-star eco-certified hotel near Principality Stadium

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Parkgate Hotel

Exterior
Exterior
Reception hall
Infinity pool
Bar (on property)

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Spa
  • Bar
  • Gym
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Westgate Street, Cardiff, Wales, CF10 1DA
  • Principality Stadium
    2 min walk
  • Zerodegrees
    1 min walk
  • Cardiff Central Station
    7 min walk
  • Cardiff (CWL-Cardiff Intl.)
    42 min drive

Room options

View all photos for Deluxe Junior Suite

Deluxe Junior Suite

Deluxe Junior Suite

  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double or Twin Room

In-room safe, desk, laptop workspace, free WiFi

Standard Double or Twin Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

In-room safe, desk, laptop workspace, free WiFi

Deluxe Twin Room

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 34 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 66 sq m
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Twin Sofa Bed

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

  • 61 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Double Room

In-room safe, desk, laptop workspace, free WiFi

Double Room

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Cardiff Marriott Hotel

Free WiFi
Restaurant
Air conditioning
Gym
4.4 out of 5, Excellent, (1009)
The price is CA $128
per night
CA $153 total
includes taxes & fees
6 Jan - 7 Jan
Cardiff Marriott Hotel

About the area

Cardiff

Cardiff City Centre stay.A stay at this Cardiff City Centre hotel places you steps from Principality Stadium and within a 5-minute walk of St. David's Hall. Cardiff Castle and Cardiff International Arena are also within half a mile (1 km).

What's nearby

  • Principality Stadium - 2 min walk
  • Cardiff Castle - 5 min walk
  • Cardiff International Arena - 8 min walk
  • Cardiff Bay - 16 min walk
  • Cardiff University - 19 min walk

Getting around

  • Cardiff Central Station - 7 min walk
  • Cardiff International Airport (CWL) - 42 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪The Cottage - ‬2 min walk
  • ‪Lezzet - ‬1 min walk
  • ‪BrewDog Cardiff - ‬1 min walk
  • ‪Taco Bell - ‬2 min walk

About this property

The Parkgate Hotel

4-star eco-certified hotel near Principality Stadium
The Parkgate Hotel offers its guests a full-service spa and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 3 meeting rooms available. The eco-certified The Parkgate Hotel also features dry cleaning/laundry services, a front-desk safe, and an elevator.

Smoking is allowed in designated areas at this 4-star Cardiff hotel.

  • 169 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Parkgate Hotel offers 169 air-conditioned accommodations with safes and hair dryers. LED televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: GBP 28.00 for adults and GBP 14.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Fitness center
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 44
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 49-inch LED TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Hair dryer
  • Towels

Food and drink

  • Electric kettle

More

  • Desk
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 28.00 for adults and GBP 14.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

The Parkgate Hotel Hotel
The Parkgate Hotel Cardiff
The Parkgate Hotel Hotel Cardiff

The Parkgate Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1210 out of 1593 reviews" "
Rating 8 - Good. 218 out of 1593 reviews" "
Rating 6 - Okay. 97 out of 1593 reviews" "
Rating 4 - Poor. 35 out of 1593 reviews" "
Rating 2 - Terrible. 33 out of 1593 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Lee

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good location. Emailed well in advance to request nice view for anniversary. Given pokey room with tiny window and dreadful view but got moved when we pushed. No availibility for Expedia gold upgrade. Breakfast was good choice but tasted mediocre, dry pastries, bland food. Room had lovely rain shower and really comfy bed.
Stayed 1 night in Sep 2024

10/10 Excellent

Sheila

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful hotel
Extremely comfortable
Stayed 1 night in Sep 2024

2/10 Terrible

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All fine apart from access and lack of parking. Had to come by car and informed by desk that nearest parking was a ten minute walk away at station. Warned that closer NCP car park not safe and not recommend. Suspect will receive a ticket as inadvertently drove to front door. Council really should help hotel to sort this out.
Stayed 1 night in Sep 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and service .. Always a pleasure with central location on top.
Stayed 1 night in Sep 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and room were incredible! Staff was friendly and accommodating. Only surprise was learning the thermal spa was closed for the week, which I was not aware of when I booked (and was a consideration for booking). Nevertheless, a wonderful experience!
Stayed 4 nights in Sep 2024

10/10 Excellent

steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely. Front desk/reception staff very informative, kind,welcoming and helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with a great breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

Gerwyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel but a shame to find out the spa is having a refurb. Surely this is something you should be made aware before booking
Stayed 1 night in Sep 2024

10/10 Excellent

Dharmesh, Birmingham

Stayed 1 night in Aug 2024

10/10 Excellent

Dafydd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room with excellent facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Chukwuma

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sloppy customer service
I turned up and there was no room to stay in. I had to go to the indigo across the town centre. I was told I would be contacted to apologise / review. I have still heard nothing. Shocking service!!
Stayed 1 night in Sep 2024

10/10 Excellent

Gemma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

c

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in the heart of Cardiff.
Stayed 1 night in Sep 2024

2/10 Terrible

Samuel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Appalling behaviour from security
Hotel room fine and reception staff gave me slightly earlier check in. Bar staff and security were absolutely appalling! We had a wedding party with everyone having a booked room for 1, 2 or 3 nights stay. Security told us we were not allowed to use the hotel bar and wanted us to leave, they caused stress and upset to the bride and groom and other members of family. After 1+ hour of being told we had to leave and being spoken to like dirt with no explanation as to why, after speaking to hotel manager we were allowed to stay all the while getting hostile attitude from security at the hotel. Would never stay here again based on this experience.
Stayed 1 night in Sep 2024

2/10 Terrible

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel

Stayed 1 night in Sep 2024

10/10 Excellent

Kardo

Travelled with family
Walking distance from train station central to everything
Stayed 3 nights in Sep 2024

10/10 Excellent

Eduard

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Seoksang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Morag

Disliked: Staff & service, amenities, property conditions & facilities
Incorrect/incomplete info prior to booking. Poor customer service. Cold food at breakfast both mornings ! Wouldn’t stay there again, there are better choices and at a cheaper price!
Stayed 2 nights in Sep 2024

6/10 Okay

Ross

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
To charge guests to use the pool facilities £40 each leaves a sour taste - and the breakfast was patchy
Stayed 1 night in Sep 2024

10/10 Excellent

Zoe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and welcom staff
Stayed 1 night in Sep 2024

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with very polite and friendly staff
Stayed 1 night in Jun 2024

10/10 Excellent

Vinhara

Stayed 2 nights in Aug 2024