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Crown and Mitre Hotel

3.0 star property
3-star guestrooms with free WiFi

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crown and Mitre Hotel

Lobby
Lobby
Exterior
Standard Double Room
Bar (on property)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Laundry

Explore the area

Map
4 English Street, Carlisle, England, CA3 8HZ
  • Carlisle Guildhall
    1 min walk
  • Carlisle Cathedral
    2 min walk
  • Tullie House Museum and Gallery
    2 min walk
  • Carlisle (CAX)
    15 min drive

Room options

View all photos for Junior King Suite

Junior King Suite

Junior King Suite

  • Sleeps 2
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for King Suite with Four Poster Bed

King Suite with Four Poster Bed

King Suite with Four Poster Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard King Room

Standard King Room

Standard King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Club King Room

Club King Room

Club King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Small Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Small Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room, 1 Large Single Bed

Deluxe Single Room, 1 Large Single Bed

Deluxe Single Room, 1 Large Single Bed

  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Executive King Suite

Executive King Suite

Executive King Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

Property entrance

ibis Carlisle – City Centre

Pet-friendly
Parking included
Free WiFi
Restaurant
4.2 out of 5, Very good, (1001)
The price is CA $79
per night
CA $95 total
includes taxes & fees
9 Jan - 10 Jan
ibis Carlisle – City Centre

About the area

Carlisle

In Carlisle .At this hotel, you'll be steps from Green Market and Carlisle Guildhall. Carlisle Cathedral and Tullie House Museum and Gallery are also within half a mile (1 km).

What's nearby

  • Carlisle Cathedral - 2 min walk
  • Carlisle Castle - 8 min walk
  • The Sands Centre - 8 min walk
  • Magic Castle - 17 min walk
  • Carlisle Racecourse - 7 min drive

Getting around

  • Carlisle Station - 7 min walk
  • Carlisle (CAX) - 15 min drive

Restaurants

  • ‪Apple Tree - ‬4 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Sportsman Inn - ‬4 min walk
  • ‪The Kings Head - ‬1 min walk
  • ‪The Fryery - ‬3 min walk

About this property

Crown and Mitre Hotel

3-star guestrooms with free WiFi
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Crown and Mitre Hotel also features an indoor pool, laundry facilities, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis.

This 3-star Carlisle hotel is smoke free.

  • 91 guestrooms or units
  • Meeting rooms
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Crown and Mitre Hotel offers 91 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Electric car charging station on site

Food and drink

  • Full breakfast available for a fee 7 AM–9:30 AM on weekdays and 8 AM–10 AM on weekends: GBP 13.50 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Indoor pool

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 23 to December 26:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 13.50 per person
  • Pet fee: GBP 15 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 15 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

Property is also known as

Crown And Mitre Hotel
Crown and Mitre Hotel Hotel
Crown and Mitre Hotel Carlisle
Crown and Mitre Hotel Hotel Carlisle
Crown Mitre Hotel Sure Hotel Collection by Best Western

Crown and Mitre Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 451 out of 1000 reviews" "
Rating 8 - Good. 351 out of 1000 reviews" "
Rating 6 - Okay. 116 out of 1000 reviews" "
Rating 4 - Poor. 52 out of 1000 reviews" "
Rating 2 - Terrible. 30 out of 1000 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Adolfo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff refused to add my IHG awards number to the reservation, they claimed that they've never done it and it wasn't available in the reservation. The area is under reconstruccion, so the hotel is very difficult to access, the parking is a real nightmare to find
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good old style hotel with lots of character right in the centre of Carlisle. Easy access to the castle and cathedral and the shopping area of Carlisle. Unfortunately there was considerable reconstruction work on the square in front of the hotel, but not a fault with the hotel, just took away a bit of the atmosphere of Carlisle. Staff were friendly and helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Deryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Richard

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed could use an upgrade, but staff were kind and attentive. Property is clean, charming details and the food was wonderful.
Stayed 1 night in Sep 2024

6/10 Okay

Steve

Disliked: Property conditions & facilities
Very hard to find parking. Staff friendly but scruffy a bit like the hotel .. well past its prime
Stayed 1 night in Sep 2024

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service
Traditional hotel, a bit tired but made up by the friendliness of the staff. Unfortunately major works being carried out outside of the hotel restricting vehilce access.
Stayed 2 nights in Sep 2024

8/10 Good

C

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Glenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Older, Victorian-type hotel. Even though the car park is right behind the hotel, it can’t be accessed directly, only be by making a big circle through the city center. We literally went around in circles for about one hour, since Carlisle is an old city and the street plan is complicated. This may be temporary due to a street closure in front of the hotel, and probably the hotel can’t do anything about it, but wished we had come by train instead of car.
Stayed 3 nights in Sep 2024

6/10 Okay

Samuel

Business traveller
Liked: Cleanliness, room comfort
Average stay, below average breakfast
The hotel is tired in some places, work has been done on one part of the hotel to refurbish the rooms, which i would describe as a light touch up as fixtures, fittings and thr shower is still dated. Hotel room was very clean and the bed was comfortable. The main issue is around the breakfast booking through hotels.com you have to pay 22.50 for it even if the room is for one person. However on the day the breakfast can be brought for 10.50. The breakfast is not the best very average.
Stayed 1 night in Sep 2024

2/10 Terrible

Brian

Travelled with group
Disliked: Cleanliness, property conditions & facilities
You have to walk through the hotel, out the back door, through the car park next to the dumpsters to get to the room. Worn carpet, missing carpet, dirty carpet, curtains, woodwork with mars and large pieces missing, sheet with stains on them, lamp shades coming apart, hole in the wall and so on.
Stayed 1 night in Sep 2024

6/10 Okay

Chris

Business traveller
Disliked: Staff & service
Don’t bank on using the EV charger
Booked as listed with EV charging. On arrival was told the car park was full and had to pay to park in a local public car park.
Stayed 1 night in Sep 2024

8/10 Good

Cindy

Travelled with partner
Difficult to locate with road construction in the front of the hotel.
Stayed 1 night in Sep 2024

6/10 Okay

Jeff

Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Stayed 1 night in Sep 2024

8/10 Good

Shirley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in the centre of town, hotel building was nice and our room was very comfortable and clean. We were in the annexe, which was a bit noisy from lorries early in the morning, and some odd noises from the plumbing, but overall a good stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Julius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent, manager superb and customer service beyond call of duty
Stayed 1 night in May 2024

6/10 Okay

Debbie

Stayed 1 night in Aug 2024

10/10 Excellent

Graeme

Liked: Amenities
Good value for money king size room excellent
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice historical property well located at the center of town. Friendly staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

angus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Sep 2024

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
You need to call when close by to get directions to carpark at rear of the motel.
Stayed 1 night in Sep 2024

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel room was clean and spacious, the bath and shower were clean but the bathroom was a little dated. The breakfast in the morning was nice and the staff kept it topped up however the service was a little slow and if you asked for something it was a while before the staff would come back to you with it, EG milk. The “continental” breakfast was next to nothing bar some options for cereals and one or two pastries. I wouldn’t let it put me off tho as the location of the hotel was ideal and it was quiet during the night. The bells on the Sunday morning were horrendous tho they went on far too long but I realise this is out with the control of the hotel.
Stayed 1 night in Sep 2024