We recently stayed at this hotel for three nights during our trip to Legoland in San Diego, and unfortunately, it was a very disappointing experience. From the moment we entered our room, we were greeted by a strong, unpleasant odor, and the entire place looked old and poorly maintained.
To make matters worse, the front desk staff was hesitant to provide us with fresh towels, which should be a basic service. When we inquired about room service, we were shocked to learn that it’s only done every eight days, which is completely unacceptable for a family on a short stay. Additionally, there was no shampoo provided in the bathroom, which added to our frustration.
Overall, I would not recommend this hotel for families. The lack of basic amenities and the poor condition of the rooms made our stay far from enjoyable