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MainStay Suites Carlsbad South

2.5 star property
Enjoy free continental breakfast at this Carlsbad hotel

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for MainStay Suites Carlsbad South

Exterior
Studio, 2 Queen Beds, Non Smoking (Efficiency)
Free continental breakfast
Studio, 2 Queen Beds, Non Smoking (Efficiency)
Laundry room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Laundry
  • Housekeeping
  • Kitchen
  • Air conditioning
  • Parking included

Explore the area

Map
3621 SAN JOSE BLVD, Carlsbad, NM, 88220
  • Living Desert State Park
    4 min drive
  • Carlsbad Museum & Art Center
    5 min drive
  • Lake Carlsbad Recreation Area
    7 min drive
  • Carlsbad, NM (CNM-Cavern City Air Terminal)
    4 min drive

Room options

View all photos for Studio, 1 King Bed, Non Smoking (Efficiency)

Desk, laptop workspace, free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking (Efficiency)

Desk, laptop workspace, free WiFi, bed sheets

Studio, 2 Queen Beds, Non Smoking (Efficiency)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking (Efficiency)

Desk, laptop workspace, free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking (Efficiency)

Studio, 2 Queen Beds, Non Smoking (Efficiency)

Studio, 2 Queen Beds, Non Smoking (Efficiency)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking (Efficiency)

Desk, laptop workspace, free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

About the area

Carlsbad

In Carlsbad .Within 3 miles (5 km) of this Carlsbad hotel, you'll find Living Desert State Park and Carlsbad Dog Park. Also, Carlsbad Museum & Art Center is within 3 miles (5 km) and Lake Carlsbad Recreation Area is within 6 miles (10 km).

What's nearby

  • Carlsbad Museum & Art Center - 5 min drive
  • Riverwalk Recreation Center - 6 min drive
  • Lake Carlsbad Recreation Area - 7 min drive
  • Pecos River Flume - 10 min drive
  • Living Desert Zoo & Gardens State Park - 12 min drive

Getting around

  • Carlsbad, NM (CNM-Cavern City Air Terminal) - 4 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪La Patrona - ‬13 min walk
  • ‪Wendy's - ‬5 min drive
  • ‪Chili's Grill & Bar - ‬2 min drive
  • ‪Dragon China Buffet - ‬3 min drive

About this property

MainStay Suites Carlsbad South

Enjoy free continental breakfast at this Carlsbad hotel
There's a snack bar/deli on site. Free breakfast is served. Public spaces have free WiFi. MainStay Suites Carlsbad South also features a vending machine, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This Carlsbad hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 4 levels
  • Built in 2020
  • Continental breakfast (free)
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Elevator
  • No smoking on site
MainStay Suites Carlsbad South offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, microwaves, and dishwashers. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bathtub or shower
  • Hair dryer

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Desk
  • Desk chair
  • Free local calls
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 70 mi (112.654 km) of the property will not be allowed to check in
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 70 mi (112.654 km) of the property will not be allowed to check in. For guests' safety, the property includes a smoke detector and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

MainStay Suites
Mainstay Suites Carlsbad
MainStay Suites Carlsbad South Hotel
MainStay Suites Carlsbad South Carlsbad
MainStay Suites Carlsbad South Hotel Carlsbad

MainStay Suites Carlsbad South Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 215 out of 333 reviews" "
Rating 8 - Good. 73 out of 333 reviews" "
Rating 6 - Okay. 21 out of 333 reviews" "
Rating 4 - Poor. 15 out of 333 reviews" "
Rating 2 - Terrible. 9 out of 333 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Curtis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel on the outskirts of Carlsbad. Great place to stay when visiting the caverns.
Stayed 2 nights in Aug 2024

4/10 Poor

Michelle

Travelled with family
Disliked: Cleanliness
Got to room & fridge was unplugged so it wasn’t cold at all for our cold groceries. Plugged it in & knew why, there was a loud noise that didn’t go away even after 4-5 hours so had to consume all perishables & unplug it. Then the room was 77 when we got there so it took hours to cool down. During the night it kept shutting off & wouldn’t come back on until it was at least 6-8 degrees above the temp we set it so everyone said they didn’t sleep well because it was so hot in the room. There were bags of beer cans by the elevator & someone threw up in the elevator. Still wasn’t cleaned up the next day. Never staying there again!!
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Room was great, minus blood stained comforter
Front desk was really friendly. Breakfast was ok. The room was larger than I anticipated which was nice. We found some tiny blood stains on one of the comforters the morning of check out. I brought it to the front desk’s attention, not sure that came of it, since I left.
Stayed 1 night in Jul 2024

10/10 Excellent

stephen

New, clean, comfortable. Kitchen and sofa made it homey.
Stayed 1 night in Aug 2024

10/10 Excellent

Carey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jul 2024

6/10 Okay

Greg

Liked: Staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Antonio

Disliked: Cleanliness
i would not choose the property again
Stayed 2 nights in Jul 2024

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service
The room was spacious and the bathroom space were good. I was disappointed that there was no longer a pool.
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Sage

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

MACARIO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic, I would stay again!!
Stayed 1 night in Jul 2024

8/10 Good

Mayra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Cherylann

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were so many problems with the cats, I don’t know where to begin. 1) Check in-front desk clerk was rude and on a personal phone call via her air pods. She gave us one key for the room and failed to activate for the two days of our stay—so we ended up locked out of our room. 2) The bathroom fan didn’t work. The shower pan was ringed with a rusty red mildew/mold. 3) No lotion or conditioner were provided in the rooms. 4) The refrigerator began making a very load grinding sound—clearly it was dying. 5) At midnight, the lobby was vacuumed. This shouldn’t be a problem, but the room was right off the lobby, so we were awakened by the noise. This should have been done in the late morning. 6) Breakfast-worst included breakfast ever! No milk was available for cereal. There was no butter for toast or English muffins and no knives to spread anything on the toast or English muffin 7) WiFi-despite having the password, it kicked us off after 5 min. Don’t bother trying to use LTE bc there was limited signal. 8) Ramp-there is no ramp to wheel luggage from the lobby to the parking lot. Ultimately, this was the BIGGEST waste of money. I will NEVER stay at this or any other Main Stays. And I’m highly suspect of properties within the Choice hotels brand. For the money, La Quinta never disappoints. Avoid Main Stays and head down the street to LaQuinta.
Stayed 2 nights in Jun 2024

10/10 Excellent

Douglas

Stayed 3 nights in Jun 2024

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and affordable hotel for the area seeing you get a sink, full size fridge and cooktop
Stayed 2 nights in Jun 2024

10/10 Excellent

Suzanne, Woodbridge

Liked: Cleanliness, staff & service, property conditions & facilities
N?A
Stayed 2 nights in Jun 2024

8/10 Good

Adam

Travelled with family
Disliked: Amenities, property conditions & facilities
Very easy checking in and getting into room. Was very surprised the room layout was just like the pictures. 2 beds and a pullout was just what I needed and just what I reserved. That was very nice. The young lady at the front desk was very into her tic tok videos because each time I went to the front desk, she was so mesmerized by whatever she was watching she could not look up or even recognize I was standing less than a foot away from her. Wasn’t really worried about this, it was more funny than anything. My big complaint is that the second picture for this place shows a beautiful pool with several watersides. Come to find out that this does not exist. Shame on you Mainstay for tricking your guests like this. I should have known better but how can you get away with this kind of sorcery??? Why not just advertise your rates at $5 and tell your potential guests “free unlimited craft beers”?? While I was satisfied with the service and the stay, I do not appreciate being bamboozled by fake pictures and false pretenses. I’m curious how many others were lured here thinking they were going to enjoy the festivities only to be let down by walking out into the courtyard and finding cornhole instead of a water park🤔
Stayed 1 night in Jun 2024

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Friendly staff, rooms are big, clean and comfortable.
Stayed 2 nights in Jun 2024

8/10 Good

Samuel

Travelled with family
Liked: Room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This hotel is great but Expedia is full of lies. There is no pool here. That photo is a city park. When I notified them they refused to fix the misleading photo. Stay at this hotel but book through their website and not Expedia.
Stayed 2 nights in Jun 2024

4/10 Poor

Jerry

Travelled with family
Disliked: Amenities, property conditions & facilities
Upon checking it looked like it was going to be great. Late in the evening there was a terrible smell in the room. Like badly burnt popcorn. My wife could not sleep but we turned on the fans and put up with it. Smell gone in the morning. The next day we returned to our room in the early evening and all was good but shortly the smell came back. We reported it to the lobby staff and they came to inspect. They noticed it as well but couldn’t offer any solutions. We asked for another room but were told that was not possible because they were booked. It didn’t seem that busy so we checked online and rooms were available. Staff said to book it but at our expense. We asked for management to be advised and apparently they were and again offered no solution. Very disappointed mostly with the lack of concern and willingness to correct when they had options. The refrigerator was noisy that last night and may have been the problem as it may be going bad. Not sure but terrible customer service. I may have rated them too high.
Stayed 2 nights in Jun 2024

2/10 Terrible

Hurley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Not again
False advertising on including a watermark in their pictures. Bring your own pillows because these offer zero support!
Stayed 1 night in Jun 2024

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice will definitely stay there the next time i'm in Carlsbad. will definitely will recommend this hotel.
Stayed 3 nights in May 2024