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TownePlace Suites by Marriott Carlsbad

3.0 star property
3-star hotel near Carlsbad Museum & Art Center

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Photo gallery for TownePlace Suites by Marriott Carlsbad

Exterior
View from property
Lobby
Suite, 2 Bedrooms
Full-size fridge, microwave, stovetop, dishwasher

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking available
  • Gym
  • Kitchen

Explore the area

Map
311 Pompa St, Carlsbad, NM, 88220
  • Riverwalk Recreation Center
    ‪3 min drive‬
  • Lake Carlsbad Recreation Area
    ‪3 min drive‬
  • Carlsbad Water Park
    ‪4 min drive‬
  • Carlsbad, NM (CNM-Cavern City Air Terminal)
    ‪8 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area

Suite, 2 Bedrooms

  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Full-size fridge, microwave, stovetop, dishwasher

Studio, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Full-size fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Full-size fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Room amenity

Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds

Studio, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

About the area

Carlsbad

In shopping district.You'll find Carlsbad Museum & Art Center and Lake Carlsbad Recreation Area within 2 miles (3 km) of this hotel. Carlsbad Water Park and Riverwalk Recreation Center are also within 2 miles (3 km).

What's nearby

  • Riverwalk Recreation Center - 3 min drive - 2.8 km
  • Lake Carlsbad Recreation Area - 3 min drive - 2.2 km
  • Lake Carlsbad Golf Course - 4 min drive - 3.2 km
  • Carlsbad Water Park - 4 min drive - 3.1 km
  • Living Desert Zoo & Gardens State Park - 9 min drive - 7.5 km

Getting around

  • Carlsbad, NM (CNM-Cavern City Air Terminal) - 8 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Wendy's - ‬11 min walk
  • ‪Chili's Grill & Bar - ‬2 min drive
  • ‪Dragon China Buffet - ‬2 min drive
  • ‪Blue House Bakery & Cafe - ‬2 min drive

About this property

TownePlace Suites by Marriott Carlsbad

3-star hotel near Carlsbad Museum & Art Center
TownePlace Suites by Marriott Carlsbad offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. TownePlace Suites by Marriott Carlsbad also features barbecue grills, a picnic area, and coffee/tea in a common area. Parking is available for a fee.

This 3-star Carlsbad hotel is smoke free.

  • 94 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
TownePlace Suites by Marriott Carlsbad offers 94 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This Carlsbad hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. 46-inch flat-screen televisions come with premium satellite channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Spanish

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Property amenities

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 2.99 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 46-inch flat-screen TV with premium cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4 PM
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay, plus a deposit of USD 100.00 per stay
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 2.99 per day
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • The seasonal pool will open in January and close in December.
  • Pool access available from 10:00 AM to 10 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TownePlace Suites Marriott Carlsbad Hotel
Hotel TownePlace Suites by Marriott Carlsbad Carlsbad
Carlsbad TownePlace Suites by Marriott Carlsbad Hotel
TownePlace Suites by Marriott Carlsbad Carlsbad
TownePlace Suites Marriott Carlsbad Hotel
TownePlace Suites Marriott Carlsbad
Hotel TownePlace Suites by Marriott Carlsbad
TownePlace Suites Marriott Hotel
TownePlace Suites Marriott
Towneplace Suites Marriott
TownePlace Suites by Marriott Carlsbad Hotel
TownePlace Suites by Marriott Carlsbad Carlsbad
TownePlace Suites by Marriott Carlsbad Hotel Carlsbad

TownePlace Suites by Marriott Carlsbad Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 169 out of 242 reviews
Rating 8 - Good. 46 out of 242 reviews
Rating 6 - Okay. 8 out of 242 reviews
Rating 4 - Poor. 10 out of 242 reviews
Rating 2 - Terrible. 9 out of 242 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing.
Stayed 1 night in Apr 2025

10/10 Excellent

Danielle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property was amazing, from staff to cleanliness and location. The pool is outdoors and not heated, but it was warm enough outside to not matter. Breakfast was amazing with lots of options, even for the kiddos.
Stayed 1 night in Apr 2025

8/10 Good

Michael

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Regina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really friendly. The rooms were clean.
Stayed 1 night in Jan 2025

10/10 Excellent

kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jeff

Stayed 1 night in Jan 2025

10/10 Excellent

Barbara

Stayed 1 night in Jan 2025

2/10 Terrible

Irbin

Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Joyce, Sterling

Stayed 1 night in Oct 2024

10/10 Excellent

Kyle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front was so nice, this location has two large bbq areas by pool so got to cook steaks while kids swam. Very cozy room
Stayed 1 night in Sep 2024

10/10 Excellent

Ben

Stayed 1 night in Sep 2024

8/10 Good

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean. Excellent breakfast. Helpful staff. Hard beds.
Stayed 1 night in Jul 2024

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was located in convenient location, close to restaurants and shopping area. Room was clean and specious, comfortable beds, good variety for breakfast, nice and friendly staff. Total recommend for family travel vacation or business.
Stayed 3 nights in Jun 2024

10/10 Excellent

Roseanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!

Lovely stay…excellent room & staff very efficient and friendly
Stayed 1 night in May 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property.
Stayed 1 night in May 2024

4/10 Poor

Joseph

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Not a great stay

Hotel was dirty, food and mess and bugs were in the room when we checked in. Avoid.
Stayed 3 nights in Apr 2024

4/10 Poor

Zeynep, Alviso

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024

8/10 Good

LaDonna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was wonderful. The only issue was there was a family that let their children run up and down the hallways late at night but this is not the hotel’s fault. Enjoy our stay!
Stayed 2 nights in Mar 2024

10/10 Excellent

Todd

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and new friendly staff
Stayed 1 night in Mar 2024

10/10 Excellent

Marlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very CLEAN, well cared for property with professional, courteous and helpful staff. After traveling and staying in disappointing hotels for a week this one was just what we needed. We will stay again when in town. Great job to the managing staff !
Stayed 1 night in Mar 2024

2/10 Terrible

Andrew J

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Poor at best

The kitchen was nit as advertised and barely equipped. The sink was backed up and we needed to have the staff come in and unclog the garbage disposal. The shower hand mold and mildue above the 6.5 foot mark. The beds were marginal at best. The front desk staff said they would comp us bouns points for the inconvenience and that never happed. Dont waste your time and money. Their are plenty of other places to stay
Stayed 2 nights in Dec 2023

8/10 Good

Thasanai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Christine

Travelled with group
Liked: Staff & service, property conditions & facilities
Heating system moved to extremes and didn’t stay at set point
Stayed 2 nights in Feb 2024

8/10 Good

David

Stayed 1 night in Feb 2024

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023