City center stay.With a stay at this Carmen hotel, you'll be steps from Plaza de la Cultura and Pre-Colombian Gold Museum. Morazan Park and National Theater are also within half a mile (1 km).
What's nearby
National Theater - 4 min walk
Central Park - 4 min walk
National Museum of Costa Rica - 10 min walk
Sabana Park - 3 min drive
National Stadium of Costa Rica - 5 min drive
Getting around
San Jose Procuradiria Museum Station - 12 min walk
San José (SYQ-Tobías Bolaños Intl.) - 21 min drive
Restaurants
Starbucks - 3 min walk
El Fogoncito - 2 min walk
Alma de Café - 3 min walk
Cultura5 - 2 min walk
Café La Mancha - 1 min walk
About this property
Urban Green Hotel & Suites
4-star hotel near Sabana Park
Urban Green Hotel & Suites offers its guests a steam room and a fitness center. WiFi is free in public spaces. Free breakfast is served daily. Spa services, a vending machine, and multilingual staff are also featured at Urban Green Hotel & Suites. Free self parking is available.
This 4-star San José hotel is smoke free.
100 guestrooms or units
Full breakfast (free)
Dry cleaning
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Elevator
No smoking on site
Urban Green Hotel & Suites offers 100 air-conditioned accommodations with minibars and safes. 42-inch flat-screen televisions come with cable channels.
Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, and body scrubs.
Languages
English, French, Spanish
Property amenities
Family friendly
Highchair
Soundproofed rooms
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free covered self parking on site
Wheelchair-accessible parking available
Food and drink
Free full breakfast available 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Things to do
Fitness center
Spa services
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)
Room amenities
Entertainment
42-inch flat-screen TV
Cable channels
Bedroom
Air conditioning
Bed sheets
Bathroom
Hair dryer
Shampoo
Soap
Toilet paper
Towels
Toothbrush and toothpaste (on request)
Food and drink
Minibar
More
In-room massage
Iron/ironing board
Laptop-friendly workspace
Phone
Safe
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Urban Green Hotel & Suites
Children and extra beds
Children are welcome.
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.
We should mention
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Pets and service animals are not allowed on site.
Property is also known as
Urban Green Hotel Suites
Urban Green & Suites San Jose
Urban Green Hotel & Suites Hotel
Urban Green Hotel & Suites San José
Urban Green Hotel & Suites Hotel San José
Urban Green Hotel & Suites Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We stayed at several hotels around Costa Rica-over a nine day span. This was the best. The rooms were comfortable but the layout was puzzling. We wondered what it was, before it was a hotel. Each floor had a center court with table and chairs, the rooms were surrounding the court,on two levels, the second level accessible only by staircase. If you are over 6’6”, watch you head in the bedroom areas. Traits generally in CR, no water glasses, hand towels, wash cloths in the room. One of two elevators was out of service for over a week.
Ok so this place has alot of opportunity to be greater then what it is. First i have to go down start to get ice in the restaurant which closes at a certain time and act wited when you ask for more ice. Secondly if my friends frim my other other hotel comes to visit so we can get ready
for the club they wanted to charge them 20mil. I got sick somewhere else and had food and for a fork the guy didn't have any but i seen him give a family forks for their food but he didnt mind give me a butter knife. There was a blood stain on the street that i didnt see. The staff at reception was nice and friendly expect the older man who was rude to my friend who visited. I ask for a place with a windows or balcony and got a wall. I hope they do better . The cleaning was very good and try her best to make sure i was ok.
I would highly recommend Urban Green for anyone that wants to be right in the city center for a reasonable price! The hotel was very comfortable and the room we got (the family suite) was very spacious with more than enough room for our group of 4. I loved how convenient it was to walk to everything in the downtown area. The amenities at the hotel were great too, with the laundry and the breakfast being the standouts. The staff was super helpful and even accommodated our need for a middle of the night check in (since we had a very late arrival). We enjoyed our stay so much that after returning to San Jose (we visited a few other parts of the country before returning to the city for a final night before leaving), we cancelled our other hotel so that we could stay at Urban Green again.
A great choice if you want to discover San Jose. We felt safe and enjoyed the multiple options for dining and coffee in the central area of the city. Staff at reception were very nice and helpful. Breakfast is very good.
Excellent hotel for the price and very central to major downtown attractions such as the National Theatre and Jade Museum. The staff are wonderful and incredibly helpful. As it is in a major city and DT Central , I would recommend a taxi or Uber outside after 9pm.
Excellent staff. Really decent looking rooms. My only issue was that I was in a room where there was an adjoining door and the other room could hear all my conversations and complained about the noise when I played a word game on my phone. Needs more insulation.
The staff was very helpful, they gave us a map of all the museums that were in walking distance. The breakfast was wonderful and the beds were very comfortable.
The property was great, beds were very comfortable and the rooms were incredibly quiet. I had the best sleep despite having an indoor room with no direct window out just a window onto an area with windows. Ten staff was helpful in arranging a tour. The location convenient for our needs and I was told by locals that althoughnsafe during the day we should not go out at night. Also the simple rooms are low so. Or great for taller people. I am 5 ft 6 and I could easily touch the ceiling palms up. As I said, I slept great but location was the only negative
Located in the middle of downtown San Jose. About 5 blocks from the Central Market. Staff was great, they serve a nice breakfast in the morning, laundry available on site. Basic accommodations but served us well before and after our scheduled tour of Costa Rica. Easy to get around by foot or Uber(taxis also available) from the hotel. Don’t recommend walking at night after 7pm.
Jennifer
Stayed 2 nights in May 2024
6/10 Okay
Travis
Travelled with family
24 May 2024
Liked: Cleanliness, staff & service
Was told that I requested one bed, which I did not. Chose room by photo of two beds and chose window room. Was given room with two beds that had window that looked out on a walkway by the room.
IT WAS VERY NICE BUT ONLY ONE ELEVATOR WAS WORKING. WE WENT TO THE SAME ROOM AND THE SHOWER DRAIN THAT DIDN'T WORK WELL WAS AS WAS 9 MONTHS BEFORE AND THE LEFT SINK FAWCET STILL HAD PROBLEMS CLOSING.
Main attractions minutes away. Área little dark and maybe dangerous after 7:00pm. Staff is very helpful and great customer service. Hotel clean, room and bathroom are big and comfortable. My second time in this hotel and I will stay again next trip.
El hotel se encuentra en el centro de San José por lo que caminando puedes llegar fácilmente a museos y lugares para comer y cenar. El desayuno es bueno, el estacionamiento un poco pequeño, personal amable. Un plus es su jugo de moras en el desayuno, buenisimo!
El único inconveniente es que había un solo elevador funcionando por lo que era un poco tardado para subir/bajar.
Excellent hotel, exceptional staff and ethics when serving customers. I have always liked that when I arrived they greeted with kindness. I recomend you. Beautiful place where they look for or find a solution to make the guest feel as if they were at home. greetings.