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Hotel Alcázar de La Reina

4.0 star property
4-star historic hotel perfect for exploring Carmona

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Alcázar de La Reina

Courtyard view
Seasonal outdoor pool
Deluxe Room
Interior entrance
Junior Studio Suite | Balcony

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Parking available
    Parking available
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Calle Hermana Concepción Orellana, 2, Carmona, Seville, 41410
  • Convento de Santa Clara
    2 min walk
  • Carmona City Museum
    3 min walk
  • Santa Maria la Mayor Church
    3 min walk
  • Seville (SVQ-San Pablo)
    22 min drive

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Minibar, in-room safe, individually furnished, desk

Standard Double or Twin Room

  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Beds

View all photos for Superior Room

Superior Room | View from room

Superior Room

  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Studio Suite

Junior Studio Suite

Junior Studio Suite

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

Similar properties

Aerial view
Parador de Carmona
Pool
Kids pool
Parking included
Free WiFi
4.6 out of 5, Wonderful, (315)
The price is CA $140
per night
CA $154 total
includes taxes & fees
2 Dec - 3 Dec
Parador de Carmona

About the area

Carmona

Central Carmona getaway .With a stay at this Carmona hotel, you'll be steps from Convento de Santa Clara and Santa Maria la Mayor Church. Alcazar de Sevilla Door is within half a mile (1 km) and Fibes Conference and Exhibition Center is within 20 miles (32 km).

What's nearby

  • Convento de Santa Clara - 2 min walk - 0.2 km
  • Carmona City Museum - 3 min walk - 0.3 km
  • Santa Maria la Mayor Church - 3 min walk - 0.3 km
  • San Pedro Church - 7 min walk - 0.6 km
  • Alcazar de Sevilla Door - 7 min walk - 0.6 km

Getting around

  • Los Rosales Station - 26 min drive
  • San Pablo Airport (SVQ) - 22 min drive

Restaurants

  • ‪El Ancla - ‬6 min drive
  • ‪Tabanco - ‬1 min walk
  • ‪Molino de la Romera - ‬7 min walk
  • ‪Horno Nueva Florida - ‬10 min walk
  • ‪La Yedra - ‬6 min walk

About this property

Hotel Alcázar de La Reina

4-star historic hotel perfect for exploring Carmona
Hotel Alcázar de La Reina offers its guests a sauna and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 15387 square feet (1429 square meters) and includes conference space. A rooftop terrace, spa services, and a library are also featured at the business-friendly Hotel Alcázar de La Reina. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Carmona hotel is smoke free.

  • 1 building
  • 69 guestrooms or units
  • 2 levels
  • 15387 sq ft of conference space
  • 1429 sq m of conference space
  • Built in 1999
  • Deli
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hotel Alcázar de La Reina offers 69 accommodations with private pools and private spa tubs. Each accommodation is individually furnished. This Carmona hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps.

Bathrooms include shower/tub combinations, bathrobes, bidets, and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include minibars and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and manicures and pedicures.

Languages

English, French, German, Italian, Japanese, Spanish

Property amenities

Family friendly

  • Fence around the pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 12.00 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:30 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends: EUR 15 for adults and EUR 12 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Bicycle rentals
  • Sauna
  • Seasonal outdoor pool
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Guidebooks/recommendations
  • In-room massage
  • Individually furnished
  • Local maps
  • Private pool
  • Private spa tub
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 12 for children
  • Covered self parking fee: EUR 12.00 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Pool access available from 10:30 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Alcázar de La Reina
Alcázar de La Reina Carmona
Hotel Alcazar De La Reina
Hotel Alcázar de La Reina
Hotel Alcázar de La Reina Carmona
Hotel Alcázar Reina Carmona
Hotel Alcázar Reina
Alcázar Reina Carmona
Alcázar Reina
Alcazar De La Reina Carmona
Hotel Alcázar de La Reina Hotel
Hotel Alcázar de La Reina Carmona
Hotel Alcázar de La Reina Hotel Carmona

Hotel Alcázar de La Reina Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 151 out of 326 reviews" "
Rating 8 - Good. 131 out of 326 reviews" "
Rating 6 - Okay. 28 out of 326 reviews" "
Rating 4 - Poor. 14 out of 326 reviews" "
Rating 2 - Terrible. 2 out of 326 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Barbara

Liked: Amenities
Disliked: Cleanliness
The main issue was the cleanliness of the bathroom and noise.
Stayed 1 night in Jul 2024

8/10 Good

Andrew

Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Standard rooms good value. Great location.
Great location close to old town, bars and restaurants. Beautiful historic building. Only stayed one night in standard room, but it was a good size, beds were very comfortable. View over pretty internal courtyard. Bathroom a little tired, but nothing that could not be cured by re-grouting and a new shower head. Free parking outside and on street, but hotel provides private parking, not sure of price.
Stayed 1 night in Jul 2024

6/10 Okay

Yusuf

Travelled with family
Unfortunately given room was quite dark. We arrived late. An old building with nice make-up. A bit away from the centre.
Stayed 1 night in Jun 2024

4/10 Poor

Derek

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointing. The location is the best thing about it. The hotel could do so much better. The fridge in my room was empty. They say rooms are rated differently according to how much you pay. The pool is dirty which cannot be accessed until after 10.30am in the morning (how crazy it that?). The breakfast room is in the basement. No windows or natural light. Prison like. The most extraordinary thing is feeling as if I was sleeping with the person next door. I could hear his snoring through the wall, which kept me up all night... Pretty ghastly experience. It is not a 4 star hotel. Very disappointing
Stayed 4 nights in May 2024

6/10 Okay

zofia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Parking availability limited. Prices dropped almost half from the time we did the boking but they refused to adjust once we were there.
Stayed 2 nights in Apr 2024

10/10 Excellent

Balvinder

Stayed 3 nights in Mar 2024

6/10 Okay

Bernd

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Our standard double room was very spacious and clean. The staff were very friendly and helpful. However, our room was rather dated and in need of a revamp. There were no facilities to make a tea or coffee in the room, absolutely nothing, not even a bottle of water. The minibar war plugged in, but completely empty - very strange and really not at all what I would expect from a 4 star hotel. The breakfast room is in a windowless basement room with paper tablecloths, the breakfast was 'okay' but nothing like at other 3 and 4 star places we have stayed on this holiday. I am not sure how they can get 4 stars?! Would not stay again :-(
Stayed 1 night in Mar 2024

6/10 Okay

edward

Stayed 2 nights in Nov 2023

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is well positioned in the old town, parking is available at additional cost, the entrance and parking bays are tight, very tight! The Wi-Fi in the hotel was hit and miss, quite often unavailable in the room. The superior bedroom only had a standard double bed, which was disappointing, the shower head had to be tied up to be functional. The breakfast selection (at additional cost) was good. The pool is unheated salt water, very refreshing, sun loungers are limited and can get busy.
Stayed 3 nights in Oct 2023

10/10 Excellent

Olga

Stayed 3 nights in Sep 2023

4/10 Poor

george, seaford

Liked: Staff & service
Disliked: Property conditions & facilities
This is a beautiful property with the most horrible beds I have slept in in all of spain. If you want to sleep in a child's hard bed. This is the place for you.
Stayed 1 night in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
August stay
Beautiful hotel with a very peaceful environment, the room was very comfortable and it was cleaned everyday.we stayed for nine nights and enjoyed every moment. A big asset for the hotel is the staff who are very friendly and helpful especially Daniel on reception and Antonio in the bar. The food in the restaurant and bar was very good.would 100% stay here again.
Stayed 9 nights in Jul 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Rogerio, Bellevue

10/10 Excellent

Terry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Hotel
Fantastic hotel . Lovely setting . Great friendly staff. Breakfast superb This is my second visit and we all enjoyed it
Stayed 1 night in Apr 2023

8/10 Good

Tara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Family of 4, 2 adults and 2 teens. Nice property, great location, nice bathroom, comfortable beds. Swimming pool was not open in March. Free parking outside, I think the hotel has indoor paid parking but we did not use it. Laundry service is expensive per item of clothing, not available on weekends, no laundromat in town. Restaurant has a casual and formal side with different menu items, food was okay, 2 of 3 staff were unfriendly on the first night, better on the second night. Front desk staff were indifferent. We had a family room with 4 beds on the ground floor at the front, very loud traffic noise, Walls are very thin, we could hear another guest's entire phone conversation in the hallway/their room through the walls.
Stayed 3 nights in Mar 2023

6/10 Okay

Simona

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2023

8/10 Good

Heiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es muy tranquilo, acogedor, solo comentar que la bañera está muy desgastada y hay riesgo de caída. Muy bueno el servicio de bar y restaurante.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2022

8/10 Good

timothy

Stayed 1 night in Oct 2022

8/10 Good

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent restaurant and yoga classes. Really Nice place but just needs a little more attention
Stayed 3 nights in Oct 2022

4/10 Poor

Gavin

Liked: Room comfort
Not PET FRIENDLY at all
The hotel is alright, nothing special and certainlg not worthy of 4 stars, a bit tired as are most historic hotels. Needed a bit of investment. Grumpy receptionist who advised the lift doesnt work soy wife with her leg in a cast and crutches had to navigate lots of stairs. The highlight was the next morning when we were asked to pay an additional €25 because we had a pet. The room was only €70 for 2 adults. I just dont get it. Its a 'pet friendly' hotel, but there was nothing in the room for the dog, no water, no bowl, nothing. So what is the €25 euros for. I asked if children have to pay a supplement but just got a blank look. Wouldnt go back to that hotel, but would certainly go back to Carmona.
Stayed 1 night in Oct 2022