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Ermita Cartagena, a Tribute Portfolio Hotel by Marriott

4.0 star property
4-star hotel near Clock Tower

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ermita Cartagena, a Tribute Portfolio Hotel by Marriott

Outdoor pool
Exterior
Lobby sitting area
Pool
Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Reviews

8.8 out of 10

Excellent

Guests liked:

Friendly staff

Popular amenities

  • Free airport shuttle
  • Bar
  • Gym
  • Pet-friendly
  • Breakfast available
  • Parking included

Explore the area

Map
Avenida Santander No 41-202, El Cabrera, Cartagena, Bolivar, 130001
  • Centro Comercial La Serrezuela
    8 min walk
  • India Catalina Monument
    12 min walk
  • Las Bovedas
    12 min walk
  • Cartagena (CTG-Rafael Núñez Intl.)
    6 min drive

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, 2 Single Beds, Non Smoking

Deluxe Twin Room, 2 Single Beds, Non Smoking

Deluxe Twin Room, 2 Single Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Room, 2 Single Beds

  • 19 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, City View

Premium Room, 1 King Bed, Non Smoking, City View

Premium Room, 1 King Bed, Non Smoking, City View

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Room, 1 King Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Ocean View

Premium Room, 1 King Bed, Non Smoking, Ocean View

Premium Room, 1 King Bed, Non Smoking, Ocean View

  • 25 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

Hyatt Regency Cartagena

Pool
Spa
Pet-friendly
Kids pool
4.7 out of 5, Exceptional, (1474)
The price is CA $268
per night
CA $268 total
14 Dec - 15 Dec
Hyatt Regency Cartagena

About the area

Cartagena

El Cabrero stay.With a stay at this El Cabrero hotel, you'll be steps from Casa de Rafael Núñez and Del Cabrero Chapel. Rafael Nunez Museum and House and El Cabrero Park are also within half a mile (1 km).

What's nearby

  • Walls of Cartagena - 13 min walk - 1.1 km
  • Marbella Beach - 14 min walk - 1.2 km
  • Clock Tower - 18 min walk - 1.6 km
  • San Felipe de Barajas Castle - 2 min drive - 1.9 km
  • Cartagena de Indias Convention Center - 3 min drive - 2.5 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 6 min drive

Restaurants

  • ‪Andrés Cartagena - ‬11 min walk
  • ‪La Juma Barr Cartagena - ‬12 min walk
  • ‪Restaurante La Langosta - ‬4 min walk
  • ‪Café Quindio - ‬9 min walk
  • ‪La Vieja Guardia - ‬12 min walk

About this property

Ermita Cartagena, a Tribute Portfolio Hotel by Marriott

4-star hotel near Clock Tower
There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. There are 3 meeting rooms available. A shuttle from the airport to the hotel is free (available on request). The business-friendly Ermita Cartagena, a Tribute Portfolio Hotel by Marriott also features a 24-hour fitness center, a garden, and dry cleaning/laundry services. Self parking is free.

This 4-star Cartagena hotel is smoke free.

  • 99 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 2 bars or lounges
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Garden
  • Elevator
  • No smoking on site
  • Bar by the pool
Ermita Cartagena, a Tribute Portfolio Hotel by Marriott offers 99 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. Televisions come with satellite channels. Bathrooms include showers and hair dryers.

This Cartagena hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Free pick-up airport shuttle from 7:30 AM - 6:00 PM
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: COP 70000 for adults and COP 35000 for children
  • 2 restaurants
  • 2 bars/lounges and 1 poolside bar

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Elevator door width (inches): 43307
  • Low-height electrical outlets in bathroom
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch TV
  • Satellite channels
  • Streaming services

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Minibar

More

  • Desk
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: COP 80000 per pet, per night
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately COP 70000 for adults and COP 35000 for children
  • Pet fee: COP 80000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property uses solar energy. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Ermita Cartagena a Tribute Portfolio Hotel
Ermita Cartagena, a Tribute Portfolio Hotel by Marriott Hotel

Ermita Cartagena, a Tribute Portfolio Hotel by Marriott Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 122 out of 195 reviews" "
Rating 8 - Good. 44 out of 195 reviews" "
Rating 6 - Okay. 13 out of 195 reviews" "
Rating 4 - Poor. 9 out of 195 reviews" "
Rating 2 - Terrible. 7 out of 195 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

ROGELIO

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very kind. Had issue with street noise and party noise. Beside that, the hotel was very convenient. Near by grocery stores and main tourist areas. The restaurant and the breakfast buffet was very good.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ali Berke

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff and service were incredible.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ruth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location; you can walk almost everywhere from here. Plus you have a transportation service at no cost. Front desk people are super nice, friendly and they willing to help you at any time. Definitely I will recommend it.
Stayed 6 nights in Jul 2024

8/10 Good

Sheila, Santa monica

Travelled with family
Liked: Cleanliness, staff & service, amenities
Right outside the walled city so walking distance to it, but in a residential type meighborhood, not a place you should walk around. Hotel stand alone was great, has ever type lounge you would want. Friendly and helpful, sweet staff!
Stayed 2 nights in Jul 2024

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was quiet. It had a nice pool. The breakfast buffet had many choices to pick from. The staff was nice and helpful
Stayed 2 nights in Jun 2024

10/10 Excellent

ryan s.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and unique boutique hotel very close to District Histórico and across road from beach with clear view to waterfront. If you like smaller hotels with adequate amenities and a boutique feel you will like this option. Also if you plan to spend multiple days dining, shopping, and exploring the Old City this is a great location with Ubers costing < $4 US to go to and from.
Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Great place just outside walled city
good hotel, walking distance from walled city. Walk only during day, take a uber during odd hours
Stayed 5 nights in Mar 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Too much noise from the outside
Stayed 1 night in Jun 2024

10/10 Excellent

Raul

Liked: Cleanliness
Stayed 5 nights in May 2024

10/10 Excellent

Jean

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff, particularly in the reception front desk particularly, but everywhere as well, all around: bell people, waiters, housekeeping, … I will be back in that hotel when I visit as a tourist next time I go to Cartagena, I got there for business this time. Their rooms are excellent!
Stayed 5 nights in Jun 2024

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are new and orderly, modern amenities. The breakfast was wonderful. The gym and pool were very quiet and private.
Stayed 8 nights in Feb 2024

10/10 Excellent

Shari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best service
Best service we've ever had from the front desk, to wait staff to housekeeping to spa. Very friendly employees.
Stayed 3 nights in May 2024

10/10 Excellent

Lloyd Bozeman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Arelvis Alejandrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are extremely kind and attentive. I was a solo traveler and felt welcomed and familiar with everyone. The room I got was a little noisy, but traffic is noisy in general. A beautiful church and park is located walking distance behind the hotel. Breakfast had a large area just for fruits. Their fruits have a rich and complex taste. Breakfast had many options that satisfy any diet. The area El Cabrero es located close to a main avenue that communicates with many parts of the city. It is relatively close to the airport. They have airport shuttle but iOS services start after 7:00 AM. There is a little restaurant for locals next to the hotel. Their food is good. The owner is kind and will help with crossing the street if wanting to cross to the beach. The sunset is beautiful in front of the hotel. The weather is less humid and hot around 5:00PM
Stayed 9 nights in Apr 2024

8/10 Good

Darren

Stayed 1 night in May 2024

10/10 Excellent

Glennis

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and the food
Stayed 5 nights in Apr 2024

6/10 Okay

Pedro Carlo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Marissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So glad I stay at this location! The staff were very friendly and helpful! The location is also great, it’s right in front of the beach and there is a Mega Tienda 5 minutes away (walking)! Super convenient for those who plan on taking snacks around on tours, etc. The pool is calm and we can order drinks from the bar and catch the sunset from the pool, I would recommend this location to any visiting Cartagena!
Stayed 5 nights in Apr 2024

10/10 Excellent

Sudipta

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. Dawid at the bar was so attentive and helpful and likewise with David at the front door. Oscar at the front desk was very kind and helpful.
Stayed 7 nights in Mar 2024

8/10 Good

Anurag

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Gustavo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is great, the surroundings are not at the same level as the property. Very lonely at nights, the beach just up front the property doesn't seem very nice. We really enjoyed are stay, we travelled with my wife, 1 son 1 year old age daughter 6 years old...
Stayed 4 nights in Mar 2024

10/10 Excellent

Christophe

Stayed 7 nights in Mar 2024

6/10 Okay

Allison, Grand Haven

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
My experience was immediately dampened by the staff at the front desk. The ladies were rude and not helpful. One, that looked like she might have been the Manager, was so completely pretentious and could have cared less that it was past check in time and we were still sitting there waiting on our room. The next day I returned to ask if someone could help connect me with a tour guide and she just shook her head and offered zero solution or recommendation on where I could get help. It’s a shame that these ladies really dampened my experience at what I thought was a relatively decent hotel. The front door staff, restaurant staff were great.
Stayed 3 nights in Mar 2024

10/10 Excellent

Thania

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was superb and the location was great everything you want to see is a short drive away.
Stayed 5 nights in Feb 2024