Hotel Cartagena Plaza

4.0 star property
4-star beach hotel near Bocagrande Beach

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Cartagena Plaza

Outdoor pool, sun loungers
Exterior
2 restaurants, breakfast served
Lobby sitting area
Business Room, Tower

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Room service
  • Housekeeping

Explore the area

Map
Cra 1a No.6-154 Bocagrande, Cartagena, Bolivar, 130001
  • Bocagrande Beach
    1 min walk
  • Hotel Cartagena Plaza
    1 min walk
  • Marsol Bus Station
    7 min drive
  • Cartagena (CTG-Rafael Núñez Intl.)
    19 min drive

Room options

Woman Room

  • 2 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Room (Tematic Room)

  • 30 sq m
  • Sleeps 2
  • 2 Double Beds

Superior Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Room, Business Lounge Access

  • 30 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Business Room, Concierge Service, Tower

  • 30 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Superior Room, Ocean view

  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Cartagena

Seaside stay .At this Bocagrande hotel, you'll be within a 5-minute walk of Bocagrande Beach and Rio Cartagena Casino. Plaza Bocagrande Commercial Center and Castillo Grande Beach are also within 2 miles (3 km).

What's nearby

  • Bocagrande Beach - 1 min walk
  • Rio Cartagena Casino - 4 min walk
  • Castillo Grande Beach - 17 min walk
  • Clock Tower - 5 min drive
  • Cartagena de Indias Convention Center - 5 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 19 min drive

Restaurants

  • ‪Leña Y Carbón - ‬4 min walk
  • ‪Juan Valdez Café - ‬1 min walk
  • ‪Ely Café de la Casa - ‬2 min walk
  • ‪Boca Rica - ‬4 min walk
  • ‪Kfc - ‬3 min walk

About this property

Hotel Cartagena Plaza

4-star beach hotel near Bocagrande Beach
Some rates at Hotel Cartagena Plaza are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Cartagena Plaza offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and a meeting room. A nightclub, spa services, and a terrace are also featured at the family-friendly Hotel Cartagena Plaza.

This 4-star Cartagena hotel is smoke free.

  • 311 guestrooms or units
  • 18 levels
  • 2 buildings
  • 2 dining venues
  • Built in 1993
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Hotel Cartagena Plaza offers 311 air-conditioned accommodations with safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Languages

English, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:00 AM
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Arcade/game room
  • Fitness center
  • Full-service spa
  • Nightclub
  • Outdoor pool
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

More

  • Desk
  • Free local calls
  • Phone
  • Safe
  • Turndown service
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 12 days prior to check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Cartagena Plaza

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 12 days prior to check-in.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Up to 4 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Cartagena Plaza
Cartagena Plaza Hotel
Hotel Cartagena Plaza
Hotel Cartagena Plaza Hotel
Hotel Cartagena Plaza Cartagena
Hotel Cartagena Plaza Hotel Cartagena

Hotel Cartagena Plaza Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 263 out of 847 reviews" "
Rating 8 - Good. 286 out of 847 reviews" "
Rating 6 - Okay. 175 out of 847 reviews" "
Rating 4 - Poor. 70 out of 847 reviews" "
Rating 2 - Terrible. 53 out of 847 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Jose Miguel Gonzalez

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 7 nights in Sep 2024

2/10 Terrible

Carlos

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Martin Fernandez

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything about the property the personality of the employees the service I will come back again
Stayed 5 nights in Aug 2024

6/10 Okay

Maria

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Air Conditioning Issues
The air conditioning unit in my room was extremely loud and did not cool the room properly. Instead of providing cool air, it emitted humid air, making the room quite uncomfortable. Additionally, I noticed that the air conditioning in the lobby and dining room was not functioning during lunchtime on the day of my arrival, which added to the discomfort.
Stayed 4 nights in Jul 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint is AC did not work very good...sweated all night first night. They brought me a floor fan which helped.
Stayed 3 nights in Jul 2024

6/10 Okay

ANA

Travelled with family
Liked: Staff & service
I LIKE THE LOCATION OF THE HOTEL. I DID NOT LIKE THE ALCOHOLIC DRINKS THEY SERVED. THEY DID NOT HAVE ALCOHOOL, EXCEPT FOR THE WINE.
Stayed 7 nights in Jun 2024

4/10 Poor

Isha

Travelled with family
Liked: Staff & service
The building need update. During my stay they was no air conditioner. They had stand up fan in everyroom. At night the heat was horrible. The staff were great. But my stay wasn't what I imagine. I would give my experience a 1star.
Stayed 11 nights in Jun 2024

10/10 Excellent

Ayded

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice and hotel was always maintained clean.
Stayed 7 nights in May 2024

10/10 Excellent

MARLENE, HESPERIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was nice.
Stayed 6 nights in May 2024

10/10 Excellent

Martha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this property is an all inclusive. its a great choice. be preprared it can get quite hot. AC does not cool great.
Stayed 4 nights in May 2024

10/10 Excellent

Dooby Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Roberto

Travelled with partner
We had all inclusive, with special Mediterranean restaurant, the breakfast was served in special room….. in general……great service
Stayed 10 nights in Apr 2024

8/10 Good

Chris

Liked: Staff & service, amenities
Not a lot of people speaking English. People save sun chairs and never use them. Spa was fantastic
Stayed 7 nights in Apr 2024

8/10 Good

Trevor A

Liked: Cleanliness, staff & service
Stayed 7 nights in Apr 2024

8/10 Good

Eboni

Travelled with group
Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024

6/10 Okay

Hipolito

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Old hotel, room picture look a new but very used rooms need update.
Stayed 4 nights in Mar 2024

8/10 Good

Shalanyuy Ayeh

Travelled with group
Liked: Cleanliness, staff & service, amenities
I had the pleasure of staying at this hotel with my close friend. Cesar and Alfredo made the stay very pleasant and welcoming and I appreciate them. The room cleaning was excellent however I feel like they went through my belongings but I do not know for sure. The food was pretty nasty but the drinks and fruits offered were delicious. For the price you pay I guess that is expected. The rooms were nice and not a catfish and it was very easy and affordable to call cabs directly to and from the hotel.
Stayed 4 nights in Mar 2024

10/10 Excellent

Audrianna, Athens

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

ERIKA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

4/10 Poor

Monica

Disliked: Staff & service, property conditions & facilities
Terrible WiFi. Had to use the lobby for WiFi - manager didn’t seem to care
Stayed 5 nights in Feb 2024

6/10 Okay

Chanda

Liked: Cleanliness
Overall its a nice place. Pros: clean, secure, across from the beach, close to shops and 10 minutes from the major sites. Cons: not a lot of food options. Paid for all inclusive it only included buffet option. As a plant based pescatarian most choices had diary and meat so I had to pay to eat at other places. There was construction happening all day and loud music mid day to late night so it was hard to rest and work remotely.
Stayed 4 nights in Feb 2024

8/10 Good

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

John Jairo

Travelled with partner
Liked: Amenities
Staff was amazing
Stayed 3 nights in Jan 2024

10/10 Excellent

hasib

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The good: - service staff - VIP rooms cleaned well with free minibar refills, and beach towels refills, modern power control, fan, Netflix etc. - beautiful room despite some visible aesthetic damage here and there - close proximity to beach & stores/restaurants - free breakfast butlers lounge area Negatives: - by some standards general areas surrounding hotel could be considered run down but this would apply to the entire town - rooftop pool is small in size and pretty full. Rooftop views not good as screen blocks your view - free breakfast was mediocre not enough meat-free options Overall 5/5
Stayed 7 nights in Dec 2023

2/10 Terrible

Margaret

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023