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Hotel Dorado Plaza Bocagrande

3.0 star property
3-star beach hotel near Bocagrande Beach

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Photo gallery for Hotel Dorado Plaza Bocagrande

Outdoor pool
Property entrance
2 restaurants, dinner served, Italian cuisine
Superior Room | Beach/ocean view
Front of property

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • All-inclusive
  • Breakfast included
  • Pool
  • Housekeeping
  • Laundry

Explore the area

Map
Bocagrande Av. San Martin , 4-41, Cartagena, Bolivar, 130001
  • Bocagrande Beach
    ‪1 min walk‬
  • Rio Cartagena Casino
    ‪4 min walk‬
  • El Laguito Beach
    ‪7 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪12 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds OR 2 Double Beds

Suite

  • Partial sea view
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

Double Room Sea View

  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Hypo-allergenic bedding, in-room safe, desk, free WiFi

Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the area

Cartagena

Steps from the beach.With a stay at this Bocagrande hotel, you'll be steps from Bocagrande Beach and Centro Comercial Nao. Rio Cartagena Casino and El Laguito Beach are also within half a mile (1 km).

What's nearby

  • Bocagrande Beach - 1 min walk
  • El Laguito Beach - 7 min walk
  • Castillo Grande Beach - 13 min walk
  • Clock Tower - 6 min drive
  • Cartagena de Indias Convention Center - 6 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 12 min drive

Restaurants

  • ‪Kanuu Restautant (InterContinental) - ‬2 min walk
  • ‪Cilantro Cevicheria & Restaurant - ‬2 min walk
  • ‪Pool Bar Intercontinental - ‬2 min walk
  • ‪Kiosco El Bony - ‬1 min walk
  • ‪Italian Pizza & Pasta - ‬4 min walk

About this property

Hotel Dorado Plaza Bocagrande

3-star beach hotel near Bocagrande Beach
Hotel Dorado Plaza Bocagrande is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Unwind on the private beach, located just 50 meters away. After a day at the beach, enjoy amenities at Hotel Dorado Plaza Bocagrande like an outdoor pool and a sauna.

Free breakfast is served daily. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Free self parking is available.

This 3-star Cartagena hotel is smoke free.

  • 320 guestrooms or units
  • 15 levels
  • 2 buildings
  • 2 dining venues
  • Built in 1973
  • Buffet breakfast (free)
  • Deli
  • Towels for the beach
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Hotel Dorado Plaza Bocagrande offers 320 air-conditioned accommodations with safes and hair dryers. Plasma televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 2 restaurants
  • 1 bar

Things to do

  • Outdoor pool
  • Playground
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Plasma TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Refrigerator

More

  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Dorado Plaza Bocagrande

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
  • Resort fee: COP 2900.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Dorado Plaza
Dorado Plaza Cartagena
Hotel Dorado Plaza
Hotel Dorado Plaza Cartagena
El Dorado Cartagena
Hotel Dorado Plaza Cartagena
Dorado Plaza Cartagena
Hotel Hotel Dorado Plaza Cartagena
Cartagena Hotel Dorado Plaza Hotel
Hotel Hotel Dorado Plaza
Dorado Plaza
Hotel Dorado Plaza
Dorado Plaza Bocagrande
Hotel Dorado Plaza Bocagrande Hotel
Hotel Dorado Plaza Bocagrande Cartagena
Hotel Dorado Plaza Bocagrande Hotel Cartagena

Hotel Dorado Plaza Bocagrande Reviews

Reviews

5.8
Rating 10 - Excellent. 56 out of 423 reviews
Rating 8 - Good. 115 out of 423 reviews
Rating 6 - Okay. 80 out of 423 reviews
Rating 4 - Poor. 70 out of 423 reviews
Rating 2 - Terrible. 102 out of 423 reviews

6.8/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

10/10 Excellent

Thamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything the people were kind and the staff did an amazing job
Stayed 4 nights in Sep 2024

6/10 Okay

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Ac weak Food all tastes the same. Really weird. No flavor. Everything Busy place. Noise loud music regularly introduced to nauseate the environment Snacks are when available and one bite size piece each. Balcony room a positive Very basic small almost too small room
Stayed 2 nights in Sep 2024

4/10 Poor

Kimberly

Travelled with family
Disliked: Amenities, property conditions & facilities
No nos gustó que el wifi del hotel es pésimo, no llegaba a las habitaciones ni al restaurante, no tenían tanta variedad en comida.
Stayed 5 nights in Sep 2024

10/10 Excellent

Jose

Stayed 2 nights in Aug 2024

2/10 Terrible

Guido

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
I could write a whole book about my experience, worst hotel ever, we had to leave the hotel in less than 2 hours. - there is no snack bar, there was only a lady handing out potatos, that was the snack bar no other snack. - we got a room on 15th floor and only one elevator was working, we had to wait 5 minutes for the elevator to arrive. -the AC was not working, I called the front desk 3 times and nobody helped me. -no internet at all, as soon as we checked in they gave us a paper to enroll 4 devices, we I try my computer I got less than 1MB when connect but then got disconnected and I was unable to connect again. -when we asked for towels, the towels were dirty, stained and torn. - we talked to the manager (Lida González) about us leaving and she said I will help and she listen all of our arguments, 3 days later Expedia said the hotel refused to do the cancellation because they offered another room, which they never did, she said one thing and did the other, also changing a room would not fix all the issues. -finally Expedia did not help either, they offered me $300 credit with them and I had to book another hotel and pay for all the meals of my family, the only time I needed help from Expedia they did not help, we did not cause any expense to the hotel as we left in less than 2 hours, worst hotel EVER!!!
Stayed 9 nights in Jun 2024

2/10 Terrible

Luis A

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC was not working correctly and the never had enough towels. Food was very plain no taste and it look like they were over whelmed by the people. Swimming pool was to small by the amount of people and very limited time to use the pool. In all very bad choice for me and my girlfriend.
Stayed 8 nights in Jun 2024

8/10 Good

Luisa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it was a pleasant stay, we didn’t encounter any issues and the staff was friendly. This is an all inclusive, however, the liquor/ cocktail servings were really small, the food was well prepared but it wasn’t anything special. The price was low in comparison to the other hotels, so it was no surprise that it wasn’t as nice as the other places we have stayed before.
Stayed 4 nights in Jun 2024

8/10 Good

Maria

Travelled with family
Liked: Cleanliness
Everything was fine. Well, it is a three-star hotel. The only bad thing is that they don't have something different from the buffet. In the hotel description it says that there are two a la carte restaurants but my mom never saw them. My niece got her period and stained the bed and they wanted to charge her for changing the sheet. My mom washes it by hand.
Stayed 3 nights in May 2024

6/10 Okay

Boris S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

2/10 Terrible

Cory

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

4/10 Poor

Angela

Disliked: Cleanliness, property conditions & facilities
Los snaks de muy baja calidad, solo hay un bartender en hora pico y la fila es larga, al momento del checkout no se puede utilizar más la piscina, para las personas q tienen vuelo en la noche queda uno sin saber q hacer con este calor, y para quedarse en el hotel hasta las 5:00 pm el pasadía cuesta $60.000 por persona, es demasiado costoso para sólo quedarse en la piscina
Stayed 3 nights in May 2024

4/10 Poor

Juan

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
La Propiedad necesita mucho mantenimiento.
Stayed 2 nights in May 2024

2/10 Terrible

Eva

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The hotel is in very poor condition, needs lots of maintenance, has no Wi Fi, when we got to the room there was no towels, no bathroom tissue the Air conditioner is very, very poor! we are very disapointed in this place.
Stayed 5 nights in Apr 2024

6/10 Okay

Mary Claribel Oliveira

Travelled with group
Disliked: Amenities
Too many people on the hotel. Long lines to get food from the buffet or drinks or to get attended at the front desk.
Stayed 3 nights in Apr 2024

4/10 Poor

Sandeno

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024

6/10 Okay

Luisa a Altagracia

Lo mejor del hotel son las chicas de recreación. Y los seguridad pero las chicas del comedor no son buena persona se ponen guapa cuando le pides que heche más en el plato.
Stayed 4 nights in Mar 2024

4/10 Poor

William, Highland

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
No hot water. Worst all inclusive ever. Only food was buffet. one very small bar with very limited alchohol served in a 6 ounce plastic. cup.Staff was very nice room was good, just not what you would expect from all inclusive.
Stayed 3 nights in Feb 2024

8/10 Good

RAFAEL, JAMAICA

Travelled with partner
Liked: Cleanliness
Food, shows and bar A
Stayed 4 nights in Feb 2024

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

6/10 Okay

Natalie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

chelvine

Stayed 7 nights in Oct 2023

10/10 Excellent

Faber

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
happy Customer
very good hotel, delicious food and variety for all tastes clean great customer service and security front desk very busy place tour office staff is very helpful great information Indira 🏆🥇❤️ front beach 🏝️❤️
Stayed 4 nights in Nov 2023

6/10 Okay

Altagracia

Liked: Cleanliness, staff & service
All inclusive deals, but the bar was so limited and snacks .
Stayed 4 nights in Apr 2023

2/10 Terrible

Andrea

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
They charged me for 3 towels for the fact that I stained the towels with washable hair dye. Treated me like some sort of criminal when I tried to leave. Front desk service was really unpleasant.

6/10 Okay

Brian

Travelled with family
It was ok