Hotel Playa Club

3.0 star property
3-star beach hotel near Bocagrande Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Playa Club

Porch
Outdoor pool, sun loungers
Superior Suite | Living area
Lobby
In-room safe, iron/ironing board, free WiFi, bed sheets

Reviews

7.8 out of 10

Good

Popular amenities

  • Parking available
  • Room service
  • Bar
  • Pool
  • Housekeeping

Explore the area

Map
Ave San Martin No 4-87, Cartagena, Bolivar, 130001
  • Centro Comercial Nao
    1 min walk
  • Bocagrande Beach
    2 min walk
  • Rio Cartagena Casino
    3 min walk
  • Cartagena (CTG-Rafael Núñez Intl.)
    21 min drive

Room options

Standard Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Double Room

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Triple Room

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Standard Quadruple Room

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Suite

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Junior Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Cartagena

Seaside stay .A stay at this Bocagrande hotel places you steps from Centro Comercial Nao and within a 5-minute walk of Bocagrande Beach. Rio Cartagena Casino and El Laguito Beach are also within half a mile (1 km).

What's nearby

  • Bocagrande Beach - 2 min walk
  • El Laguito Beach - 8 min walk
  • Castillo Grande Beach - 10 min walk
  • Clock Tower - 6 min drive
  • Cartagena de Indias Convention Center - 6 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 21 min drive

Restaurants

  • ‪Kanuu Restautant (InterContinental) - ‬2 min walk
  • ‪Cilantro Cevicheria & Restaurant - ‬1 min walk
  • ‪Pool Bar Intercontinental - ‬3 min walk
  • ‪Italian Pizza & Pasta - ‬2 min walk
  • ‪El corral Bocagrande - ‬1 min walk

About this property

Hotel Playa Club

3-star beach hotel near Bocagrande Beach
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A business center and a meeting room are available. An outdoor pool, a terrace, and barbecue grills are also featured at Hotel Playa Club.

This 3-star Cartagena hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 6 levels
  • Continental breakfast (free)
  • Towels for the beach
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • BBQ grill(s)
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue
Hotel Playa Club offers 80 air-conditioned accommodations with laptop-compatible safes. 55-inch LED televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered extended parking on site (COP 15000 per day)

Food and drink

  • Free continental breakfast available daily 7:00 AM–9:30 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Designer stores
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Tile flooring in room

Room amenities

Entertainment

  • 55-inch LED TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets

Food and drink

  • Refrigerator

More

  • Free local calls
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 72 hours prior to check-in

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered extended parking fee: COP 15000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, debit cards, and cash. At check-in, guests must provide a negative COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 18 and up, and the test must have been administered no more than 72 hours prior to check-in.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Playa Cartagena
Playa Cartagena
Hotel Playa Club Cartagena
Playa Club Cartagena
Hotel Playa Club Hotel
Hotel Playa Club Cartagena
Hotel Playa Club Hotel Cartagena

Hotel Playa Club Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 73 out of 229 reviews" "
Rating 8 - Good. 83 out of 229 reviews" "
Rating 6 - Okay. 42 out of 229 reviews" "
Rating 4 - Poor. 20 out of 229 reviews" "
Rating 2 - Terrible. 11 out of 229 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

robertino

Stayed 3 nights in Sep 2024

4/10 Poor

Bradley

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The smell in the rooms and in the washrooms are not good
Stayed 2 nights in Sep 2024

4/10 Poor

Escarlett

Travelled with group
they do not have a cart or staff to help us with our suitcases, there is no parking, the guest in front of us very noisy. They do not have any sitting in front of the hotel..there is a coffee shop that has chairs and tables however at 9pm, they are removed. So either we go to the room or we standup..as.tourist we are use to sit in front of the hotel
Stayed 1 night in Aug 2024

8/10 Good

Yesenia

It was a nice place to stay and the breakfast was good
Stayed 5 nights in Mar 2024

8/10 Good

Eric

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Good place to visit Great pools spa food beach ok Safe area Good breeze
Stayed 1 night in May 2024

10/10 Excellent

Victor Leandro Ortiz

Liked: Amenities, property conditions & facilities
Good places
Stayed 3 nights in Apr 2024

4/10 Poor

Owen

Travelled with group
Disliked: Staff & service, amenities
Staff did not have rooms ready on time at check in. Also did not provide the proper amenities that the room was paid to have. Furthermore, staff psid no attention to questions and requests made to this booking.
Stayed 3 nights in Apr 2024

10/10 Excellent

Faber

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy customer 🥇❤️🏆💎
I felt like I was at home, very clean and comfortable, delicious breakfast. The customer service people are very friendly. I loved this place. It is very close to all the activities. They also have tours within the hotel for you to choose from. I will definitely return to this hotel.
Stayed 4 nights in Mar 2024

8/10 Good

Dane

Liked: Cleanliness, staff & service, property conditions & facilities
Suited my needs to be in a central area. Room was large and clean
Stayed 3 nights in Jan 2024

6/10 Okay

Jacqueline

Liked: Cleanliness
Disliked: Property conditions & facilities
The pool and beach area are great. Good location. Luz at reception was very courteous and helpful. Travel desk staff was also very informative.
Stayed 5 nights in Jan 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

6/10 Okay

Pedro

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
This property is very old with limited conditions in the rooms. The air conditioning is working though movements sensor and when we are sleeping not working
Stayed 4 nights in Dec 2023

4/10 Poor

Michael

Disliked: Cleanliness
Roach activity observed made me feel very uncomfortable especially at night
Stayed 2 nights in Nov 2023

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, good hotel, staff can improve their costumer service.
Stayed 5 nights in Sep 2023

4/10 Poor

Enrique

Travelled with family
Disliked: Amenities, property conditions & facilities
Old hotel. Telephone not working. Shower won’t drain. Small bathroom. They fix the phone and shower. It’s just a old hotel. Breakfast just average low. They take away the towels and we have to wait till they wash them to get them back. TV only have maybe 5 channels to watch. Workers are nice.
Stayed 4 nights in Jul 2023

8/10 Good

Diana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Overall good experience in the customer service. We were happy with our stay however, the pictures on the website did not match the pool and the room but they were ok. Breakfaat was excellent and the drinks at the bar were good.
Stayed 2 nights in Jul 2023

2/10 Terrible

luis

Stayed 1 night in Mar 2023

8/10 Good

Hilda

Stayed 4 nights in Oct 2022

2/10 Terrible

Rowan

Disliked: Staff & service
Racism among staff to the highest they all need proper training
Stayed 9 nights in Aug 2022

6/10 Okay

Eric

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Ok no ac
AC no work. Good breakfast. Older slower used worn.
Stayed 1 night in Jul 2022

2/10 Terrible

Shannon

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not book or cancel your current booking. RUN!
Without exaggeration this the worst hotel stay I have ever had. We stayed two nights but almost left after the first. The property is physically falling apart, the lobby was very humid, despite covid numbers still being high around the world, Colombia recently and partially relaxing its entry requirements for foreigners, this hotel gave zero care for physical distancing, masks, or evidence of cleaning in common spaces starting at check in. The room has ants and roaches (we even killed two cockroaches and housekeeping made the beds but left the dead roaches!), there was clear evidence bugs had been smashed on the wall prior to our stay as well. The bathroom was so small it didn’t fit a 5’6 person facing forward on the toilet, the bathroom floor was 3 different heights in places that didn’t make sense, the door had mold, and there where holes in tiles. 1 bed was very hard, the other was sinking like an air mattress. Breakfast was coffee,bread, & runny eggs. The room was so small opening two suitcases took all the free space on the floor. Furniture was out of date and not luggage friendly. Any hostel I’ve stayed in across Europe or Asia is far surperior. The tiny hotels in the mountains of Colombia were far nicer which was shocking considering the location. If you are used to US or European standards stay at the intercontinental a couple doors down. The only nice thing I can say is at least the AC in the room worked and the shower had warm water.
Killing roaches in the bath room, they were in the sleeping area on arrival too.
Very uncomfortable
No space to move or comfortably dress or use the toilet
Stayed 2 nights in Jul 2022

10/10 Excellent

Andres

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel
In general it is a nice hotel. The food, drinks and service are good although they can be slow sometimes depending in the amount of people standing in the hotel. Beside the hotel there is another one that is very noisy. So if you got a room beside that hotel I wish you good luck because it is impossible to rest while they are doing their noise.
Stayed 3 nights in Apr 2022

8/10 Good

Salvador, Lachine

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the beach and good restaurants to eat.
Stayed 3 nights in May 2022

8/10 Good

iliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Trisha

Stayed 1 night in Apr 2022