Mood Matuna Hotel Cartagena

4.0 star property
4-star hotel near Clock Tower

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Photo gallery for Mood Matuna Hotel Cartagena

Junior Suite, 1 King Bed
Suite, Private Pool | Private pool
Staircase
Front of property - evening/night
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
Cra. 9a #32, La Matuna, Cartagena, Bolívar, 130001
  • Clock Tower
    ‪5 min walk‬
  • Cartagena de Indias Convention Center
    ‪7 min walk‬
  • Walls of Cartagena
    ‪7 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪12 min drive‬

Room options

Family Room

  • 44 sq m
  • Sleeps 5
  • 2 King Beds

Junior Suite, 1 King Bed

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Private Pool

  • City view
  • 43 sq m
  • Sleeps 2
  • 1 King Bed and 1 Twin Bed

Standard Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Cartagena

City center retreat .Within a 10-minute walk of this Cartagena Walled City hotel, you'll find Clock Tower and Walls of Cartagena. Centenary Park and Plaza de los Coches are also within half a mile (1 km).

What's nearby

  • Clock Tower - 5 min walk - 0.4 km
  • Cartagena de Indias Convention Center - 7 min walk - 0.6 km
  • Walls of Cartagena - 7 min walk - 0.7 km
  • Bolivar Square - 7 min walk - 0.7 km
  • San Felipe de Barajas Castle - 15 min walk - 1.3 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 12 min drive

Restaurants

  • ‪El Cabildo Gastromar - ‬3 min walk
  • ‪Stefano's Bistro - ‬2 min walk
  • ‪Restaurante El Coroncoro - ‬3 min walk
  • ‪Pascal - ‬3 min walk
  • ‪Pollo Tropical - ‬1 min walk

About this property

Mood Matuna Hotel Cartagena

4-star hotel near Clock Tower
There's a restaurant on site. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Cartagena hotel is smoke free.

  • 45 guestrooms or units
  • 6 levels
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • No smoking on site
  • 1 conference room
  • Dining venue
Mood Matuna Hotel Cartagena offers 45 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. Smart televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: COP 25,000 for adults and COP 15,000 for children
  • A restaurant

Things to do

  • 24-hour gym

Accessibility

  • No elevator

Room amenities

Entertainment

  • Smart TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Laptop-compatible safe
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: COP 50000 per pet, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately COP 25000 for adults and COP 15000 for children
  • Airport shuttle fee: COP 100000 per vehicle (roundtrip, maximum occupancy 6)
  • Pet fee: COP 50000 per pet, per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Guests can access their rooms with a mobile device.

Property Registration Number 210254

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Property is also known as

Mood Matuna Cartagena
Mood Matuna Hotel Cartagena Hotel
Mood Matuna Hotel Cartagena Cartagena
Mood Matuna Hotel Cartagena Hotel Cartagena

Mood Matuna Hotel Cartagena Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 174 out of 247 reviews
Rating 8 - Good. 40 out of 247 reviews
Rating 6 - Okay. 15 out of 247 reviews
Rating 4 - Poor. 7 out of 247 reviews
Rating 2 - Terrible. 11 out of 247 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing! Our room was supposed to be a suite and was rather small. We also had an ant problem in our bathroom. They only gave us two towels during our stay and we had to keep asking for new towels (it is so hot in Cartagena… multiple showers a day are a must!) there is no full length mirrors or hangers in the rooms and the lighting in the bathrooms are very dark. the hotel itself is very nice in a not-so-nice area and the morning breakfast was delicious.
Stayed 4 nights in Jan 2025

10/10 Excellent

brian, Watertown

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the rooms were very nice; staff was excellent.
Stayed 5 nights in Jan 2025

8/10 Good

Rennie

Liked: Cleanliness, staff & service, property conditions & facilities
It was a pleasure to return to Mood Matuna for the 2nd time within a year. I was glad that construction finished and I was able to get a really big room. The check in process was a bit tedious to say the least as I couldn’t just check in at the front desk and the fact that i couldn’t have visitors without checking them in surprised me and will be taken into consideration on future visits to Cartagena. Once again, the shower leaked out of the bathroom and across the floor and I’m sure that it’s a design flaw that management knows about. The staff was wonderful -especially Cris- and I was glad to see that the fitness center is operational now.
Stayed 1 night in Jan 2025

6/10 Okay

Arakel

Liked: Cleanliness, staff & service
Stayed 5 nights in Jan 2025

10/10 Excellent

Henry

Stayed 1 night in Jan 2025

6/10 Okay

Keon

It was ok
Stayed 4 nights in Jan 2025

10/10 Excellent

Bernise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked this hidden gem! It was quiet, clean, the rooms were very spacious! They cleaned the rooms daily and were avail 24/7 if needed. Would definitely stay here again!
Stayed 5 nights in Jan 2025

8/10 Good

Sha'Caron

Liked: Cleanliness, staff & service, property conditions & facilities
The hotl was clean and the staff was so nice. Especially Natalia she was so sweet and accommodating, she also makes the best Palomas. The hotel was conveniently located between many tourists attractions. Which made it easy to walk the city. There were 3 things that I didn't not like about the hotel. One there is not a full length mirror in the rooms. Two the lighting in the room is very dim, which makes it difficult to see when applying makeup, doing hair, etc. Lastly, they did not have any wash cloths/face towel Only large towels and hand towels. I suggest bring your own wash cloth/face towel. Everything else was wonderful.
Stayed 3 nights in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, great location, good price
Stayed 3 nights in Jan 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel property, centrally located to all attraction. Everything is walking distance.
Stayed 3 nights in Jan 2025

10/10 Excellent

Mikan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cartagena Gem

This place is a true gem. The staff is amazing. The location is perfect as it’s near the action but off set enough to be quiet at night. I had the chance to share the workout room with the owner and his family one afternoon…such a sweet, welcoming person! You will not regret staying here, such a find!
Stayed 2 nights in Jan 2025

8/10 Good

Claudia

Stayed 3 nights in Jan 2025

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love this property, the front desk ladies made my stay amazing. The room was clean ac worked great the hot water work perfectly. The area is close to everything! I walked everywhere, it’s very walkable no more than 10mins. I had split my stay three days in mood and three days in bocagrande. The day I checked out, I arrived in my hotel in Boca grande was highly disappointed in the hotel, especially with it advertising as luxury. iMessage one of the ladies on WhatsApp and ask him if I can get my room back in mood and she quickly booked a reservation for me. Now that’s customer service. I came right back to my room and cancelled the other hotel. I absolutely love the hotel and front desk ladies made me feel so safe and welcomed. Do yourself a favor and book the superior room, it’s worth it. You won’t regret picking this hotel!
Stayed 3 nights in Jan 2025

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Very comfortable and safe. The room is beautiful and huge. The staff is really friendly as well. The food is amazing !!
Stayed 3 nights in Jan 2025

8/10 Good

shiau ling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very near to most attractions you can to walk everywhere. Our room is small but is new and comfortable. The receptionist is very nice and helpful.
Stayed 3 nights in Jan 2025

2/10 Terrible

Katherine, Lynchburg

Stayed 1 night in Dec 2024

10/10 Excellent

Mikan

Stayed 2 nights in Jan 2025

8/10 Good

Teneisha

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean. Felt safe - Doors were locked at nights. Friendly staff and helpful. Efficient in solving problems There were 3 people staying in the room and we were consistently given 2 towels The extra bed is extremely hard/uncomfortable
Stayed 7 nights in Dec 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely amazing! Great service! Amazing food and coffee. Clean and great location! Internet worked well!
Stayed 3 nights in Dec 2024

10/10 Excellent

tyra, baltimore

Stayed 4 nights in Dec 2024

10/10 Excellent

Wanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladies running the property were soooo amazingly helpful and kind. I will stay there again and again. Hope to see the same faces!!
Stayed 3 nights in Dec 2024

8/10 Good

Amanda

Stayed 2 nights in Dec 2024

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Un lugar de vacaciones lindo. Lu único que diría es que a las 9a el domicilio en frente de ellos empiezan a poner la música muy ruidoso…pero no se puede culpar el hotel! Y también uno va a parrandear 😂
Stayed 3 nights in Dec 2024

10/10 Excellent

Ankur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024