Mood Matuna Hotel Cartagena

4.0 star property
4-star hotel near Bocagrande Beach

Choose dates to view prices

Photo gallery for Mood Matuna Hotel Cartagena

Junior Suite, 1 King Bed
Suite, Private Pool | Private pool
Front of property - evening/night
Reception
Staircase

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Gym
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Cra. 9a #32, La Matuna, Cartagena, Bolívar, 130001
  • Clock Tower
    ‪5 min walk‬
  • Cartagena de Indias Convention Center
    ‪7 min walk‬
  • Walls of Cartagena
    ‪7 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪12 min drive‬

Room options

Family Room

  • 44 sq m
  • Sleeps 5
  • 2 King Beds

Junior Suite, 1 King Bed

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Private Pool

  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Twin Bed

Standard Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Cartagena

City center retreat .Within a 10-minute walk of this Cartagena Walled City hotel, you'll find Clock Tower and Walls of Cartagena. Centenary Park and Plaza de los Coches are also within half a mile (1 km).

What's nearby

  • Clock Tower - 5 min walk - 0.4 km
  • Cartagena de Indias Convention Center - 7 min walk - 0.6 km
  • Walls of Cartagena - 7 min walk - 0.7 km
  • San Felipe de Barajas Castle - 15 min walk - 1.3 km
  • Bocagrande Beach - 9 min drive - 2.7 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 12 min drive

Restaurants

  • ‪El Cabildo Gastromar - ‬3 min walk
  • ‪Stefano's Bistro - ‬2 min walk
  • ‪Restaurante El Coroncoro - ‬3 min walk
  • ‪Pascal - ‬3 min walk
  • ‪Pollo Tropical - ‬1 min walk

About this property

Mood Matuna Hotel Cartagena

4-star hotel near Bocagrande Beach
There's a restaurant on site. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Cartagena hotel is smoke free.

  • 45 guestrooms or units
  • 6 levels
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • No smoking on site
  • 1 conference room
  • Dining venue
Mood Matuna Hotel Cartagena offers 45 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. Smart televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 8:00 AM–11:00 AM: COP 25000 for adults and COP 15000 for children
  • 1 restaurant

Things to do

  • 24-hour fitness center

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • Cable channels
  • Smart TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Laptop-compatible safe
  • Mobile key entry
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: COP 50000 per pet, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately COP 25000 for adults and COP 15000 for children
  • Airport shuttle fee: COP 100000 per vehicle (roundtrip, maximum occupancy 6)
  • Pet fee: COP 50000 per pet, per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Guests can access their rooms with a mobile device.

Property Registration Number 210254

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Property is also known as

Mood Matuna Cartagena
Mood Matuna Hotel Cartagena Hotel
Mood Matuna Hotel Cartagena Cartagena
Mood Matuna Hotel Cartagena Hotel Cartagena

Mood Matuna Hotel Cartagena Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 137 out of 202 reviews
Rating 8 - Good. 36 out of 202 reviews
Rating 6 - Okay. 12 out of 202 reviews
Rating 4 - Poor. 7 out of 202 reviews
Rating 2 - Terrible. 10 out of 202 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea Hall

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Olabode

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a bang for the buck — top notch AC. nice balcony view. free wine. nice gym
Stayed 1 night in Dec 2024

10/10 Excellent

Girma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
All their staffs are so nice. And the room design is kind of new concept.
Stayed 3 nights in Dec 2024

10/10 Excellent

Maritza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente! Ubicación - céntrico Servicio - A Empleados- todos muy amables y serviciales Habitaciones - super grandes y bonitas
Stayed 5 nights in Nov 2024

10/10 Excellent

Sequoia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time in Cartagena and I really enjoyed this stay. It was convenient to where we needed to go and we could walk to all the restaurants and bars because it was centrally located. Would absolutely stay here again. The staff were friendly and very accommodating. The restaurant was great. I have no complaints.
Stayed 2 nights in Dec 2024

10/10 Excellent

ALTON

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The staff were amazing and very attentive.
Stayed 3 nights in Nov 2024

10/10 Excellent

David, Deer Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great staff. I would recommend this hotel to all my friends.
Stayed 5 nights in Nov 2024

2/10 Terrible

Carlo

Stayed 2 nights in Nov 2024

8/10 Good

Shahnawaz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cartagena hotel review
The location of the hotel was very convenient, not farbfrom old town and the vibrant Getsemani neighborhood.
Stayed 4 nights in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel is amazingly kind and helpful. Sara in particular was so warm, always smiling so helpful. The location of the hotel is so close to the walled city, which is great. The area immediately around the hotel is not touristy, a place where locals come for work; at night be cautious but I feel the area is pretty safe. But again walk a block or two and you're right into the walled city. The room was huge and comfortable- I miss it haha. Thanks staff for a great stay!

10/10 Excellent

Zineb

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing place to stay. Recommend it without hesitation. Very clean. Strategic location and amazing staff. Thank you, we had a wonderful stay in your place.
Stayed 3 nights in Nov 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, I would stay here again! - staff are super friendly and helpful - location is convenient as it is in between the walled city and Getsemani - food at the hotel restaurant is good - the hotel is clean My only con(s) are: - there wasn’t really any hot water. However, water was warm enough to shower in - the bathroom light is not suitable to do makeup
Stayed 7 nights in Nov 2024

8/10 Good

Laura

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tuve una experiencia muy agradable durante mi estancia en este hotel. El personal fue increíblemente amable y atento, lo que marcó la diferencia en mi visita. Las camas son muy cómodas, el agua caliente funciona perfectamente, y la ubicación es súper céntrica, ideal para moverse por la ciudad. Tuve un pequeño inconveniente con la luz, ya que se fue por un día, pero el trato del equipp fue excepcional lo compensó cualquier incomodidad. Definitivamente, un lugar al que volvería por su excelente atención al cliente.
Stayed 7 nights in Nov 2024

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tourist area within waking distance
Stayed 4 nights in Nov 2024

10/10 Excellent

Denise

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location great job team
Stayed 1 night in Nov 2024

2/10 Terrible

Brenda Ines

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy area, we didn’t have power 2/3 days we stayed there. The breakfast was not fully available due to the power outage and they took 1H to serve. There were constant power explosions at wound the area.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Sophy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish rooms with awesome breakfast. Spacious rooms pretty modern. They do honor the Perks as clients from this platform. I will definitely recommend this place.
Stayed 1 night in Nov 2024

10/10 Excellent

Maya Shanae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the fact that they could communicate with me
Stayed 5 nights in Oct 2024

4/10 Poor

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Jordana

Stayed 6 nights in Nov 2024

10/10 Excellent

William, rosemead

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to a lot of tourist locations/attractions
Stayed 4 nights in Nov 2024

4/10 Poor

Gregory

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No QR code for me please
Beautiful new hotel with very nice room. I did not like the check in or the service at the restaurant. They require you to scan a QR code to check in or interact with the hotel in any way. QR code for the restaurant menu. QR code for room service. I don't feel like I should be required to fill out an online form and disclose a ton of personal information to simply get a room for a night. I should be able to check in with my passport and my money...and without having to use my phone. The WIFI was also barely usable for most of my stay. If you are not bothered by the above issues, it is a very nice place.
Stayed 1 night in Nov 2024