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Radisson Cartagena Ocean Pavillion Hotel

4.5 star property
Upscale beachfront hotel with 3 bars/lounges

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Photo gallery for Radisson Cartagena Ocean Pavillion Hotel

Suite, 2 Bedrooms, Non Smoking, Ocean View | View from room
View from room
Outdoor pool, open 7:30 AM to 8:00 PM, sun loungers, lifeguards on site
Suite, 2 Bedrooms, Non Smoking, Ocean View (1 Queenbed) | View from room
On the beach, beach towels, beach bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Spa
  • Gym

Explore the area

Map
Carrera 9 #22-850, Cartagena, Bolivar, 130002
  • La Boquilla Beach
    ‪3 min walk‬
  • Las Americas International Convention Center
    ‪9 min walk‬
  • Marbella Beach
    ‪7 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

  • Sleeps 4
  • 2 King Beds

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Studio Suite, 1 King Bed, Non Smoking

  • 66 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

  • 66 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Bedrooms, Non Smoking, Ocean View (1 Queenbed)

Suite, 2 Bedrooms, Non Smoking, Ocean View (1 Queenbed)

Suite, 2 Bedrooms, Non Smoking, Ocean View (1 Queenbed)

  • 86 sq m
  • Sleeps 5
  • 1 Queen Bed

Similar properties

Exterior

Hilton Cartagena

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.5 out of 5, Wonderful, (1012)
The price is CA $277
per night
CA $277 total
17 Mar - 18 Mar
Hilton Cartagena

About the area

Cartagena

On the beach.Within a 10-minute walk of this La Boquilla hotel, you'll find La Boquilla Beach and Las Americas International Convention Center. Crespo Linear Park and San Francisco Church are also within 3 miles (5 km).

What's nearby

  • La Boquilla Beach - 3 min walk
  • Las Americas International Convention Center - 9 min walk
  • Walls of Cartagena - 10 min drive
  • Clock Tower - 12 min drive
  • Cartagena de Indias Convention Center - 12 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 10 min drive

Restaurants

  • ‪La Pescadería - ‬10 min drive
  • ‪Presto - ‬10 min drive
  • ‪Bar Restaurante Blas El Teso - ‬12 min walk
  • ‪Subway - ‬10 min drive
  • ‪Donde Javier - ‬16 min walk

About this property

Radisson Cartagena Ocean Pavillion Hotel

Upscale beachfront hotel with 3 bars/lounges
Radisson Cartagena Ocean Pavillion Hotel offers its guests a full-service spa, an outdoor pool, and a health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 11326 square feet (1052 square meters) and includes a conference center. A children's pool, spa services, and a terrace are also featured at the luxury Radisson Cartagena Ocean Pavillion Hotel. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4.5-star Cartagena hotel is smoke free.

  • 1 building
  • 233 guestrooms or units
  • 10 levels
  • 3 bars or lounges
  • 11326 sq ft of conference space
  • 1052 sq m of conference space
  • Full breakfast (free)
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Dining venue
Radisson Cartagena Ocean Pavillion Hotel offers 233 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The onsite spa has 2 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments.

Languages

English, Spanish

Property amenities

Family friendly

  • Access to nearby outdoor pool
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free full breakfast available daily 6:00 AM–10:30 AM
  • 1 restaurant
  • 3 bars/lounges, 1 beach bar and 1 poolside bar
  • Room service available

Things to do

  • Access to nearby outdoor pool
  • Children's pool
  • Fitness center
  • Full-service spa
  • Lifeguards on site
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Radisson Cartagena Ocean Pavillion Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 60000 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 7:30 AM to 8:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Radisson Cartagena
Radisson Hotel Cartagena
Radisson Hotel Cartagena Ocean Pavillion
Radisson Hotel Ocean Pavillion
Radisson Cartagena Ocean Pavillion
Radisson Ocean Pavillion
Radisson Hotel Cartagena Ocean Pavillion
Radisson Cartagena Ocean Pavillion Hotel Hotel

Radisson Cartagena Ocean Pavillion Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 622 out of 1006 reviews
Rating 8 - Good. 251 out of 1006 reviews
Rating 6 - Okay. 70 out of 1006 reviews
Rating 4 - Poor. 30 out of 1006 reviews
Rating 2 - Terrible. 33 out of 1006 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dale

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at this property. The property itself is located right on the beach. The breakfast that is included is amazing with plenty of choices. The only negative was that I missed my connecting flight and was arriving a day later, but when I contacted travelocity about the issue, they reached out to the hotel about modifying my reservation to 3 nights instead of 4. They wouldn't change the original reservation, and as a result, I had to make a new reservation 😌
Stayed 3 nights in Dec 2024

6/10 Okay

Erik, Madison

Travelled with family
Liked: Cleanliness, staff & service
The hotel doesn’t make good use of the beach. You have to rent plastic chairs from unaffiliated people that charge an obnoxious amount for really poor lounges and chairs. No beach service from the hotel either for drinks or food. I booked a two bedroom suite that was marketed as the top floor; however, this was not the case. There are 3 more floors above that aren’t part of the hotel. It was also ocean front but I looked right onto a roof of another hotel building. The lights in one of the bedrooms would not turn off. I notified the hotel multiple times, but ended up having to take the ceiling lights apart to disable the electricity after 3 days of asking for help. Finally, the suite didn't have a kitchen, just a table and not even a microwave.
Stayed 6 nights in Nov 2024

2/10 Terrible

Brittany

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no lock on the door. You lost my bags, no hot water, black mold in vents.
Stayed 3 nights in Nov 2024

10/10 Excellent

Bertina

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing 10/10
Stayed 3 nights in Oct 2024

4/10 Poor

Elias

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is in urgent need of renovation, as the facilities feel outdated. While the staff is exceptionally friendly and made the stay enjoyable, the breakfast fell below Colombia’s usual standards. I would not recommend this hotel until it undergoes renovations.
Stayed 3 nights in Oct 2024

10/10 Excellent

Carlos A., JACKSON HGTS

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, very clean, friendly staff. Professional treatment, good food and overall a big thanks a lot.
Stayed 3 nights in Oct 2024

10/10 Excellent

Yenny

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beach and breakfast!
Stayed 4 nights in Oct 2024

10/10 Excellent

RAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel close to the beach. Quick cab/uber in to central district. Friendly staff.
Stayed 5 nights in Oct 2024

10/10 Excellent

Luz Angelica Hernandez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Oct 2024

10/10 Excellent

Crawford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience,
Stayed 6 nights in Sep 2024

8/10 Good

Ahmed Aly Mohamed

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC in our room wasn’t working properly and we reported twice however it was not fix. Thanks.
Stayed 4 nights in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Very nice and clean hotel. Great location. Rooms were clean and bed was very comfortable. The Concierge Ms. Mendez was extremely helpful and polite. Would strongly recommend the Radisson in Cartagena.
Stayed 2 nights in Sep 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalaciones excelwntes muy buen servicio staff agradable y servicual
Stayed 2 nights in Sep 2024

2/10 Terrible

eric, winter park

Stayed 3 nights in Aug 2024

8/10 Good

Domingo

Travelled with partner
Liked: Cleanliness
El personal y el reto recibido superrrrr
Stayed 3 nights in Sep 2024

10/10 Excellent

R H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly. I had stayed in another hotel the first 3 days of my trip in the Boca Grande area. This made it very convenient for restaurants and shopping . This hotel has a few drug store for an emergency, but the lack of options makes it a little difficult to find restaurants unless you eat at the hotel or you take a taxi or Uber to drive back to the city. The room was nice but many of the rooms don’t have a direct view to the ocean. They offered me to switch to a room with a balcony which was nice they offered. Besides that, the pool was nice and you can walk to the beach which very nice. Nice place.
Stayed 4 nights in Sep 2024

8/10 Good

Nyree

Stayed 2 nights in Aug 2024

10/10 Excellent

Mervyl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hospitality around.
My stay here was awesome. What I love most about this place is the staff. Especially from the restaurant. The kind of attention I received there when traveling with my wife and 2 year old was one of a kind. Everyone was so welcoming and I truly miss it already.
View from our 1st room.
View from the 2nd.
Stayed 7 nights in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Angela Maritza

Travelled with family
Liked: Cleanliness, amenities
Very friendly and amazing people
Stayed 4 nights in Jul 2024

8/10 Good

Magda Liliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good food, very clean.
Stayed 6 nights in Aug 2024

10/10 Excellent

Editorial

Travelled with family
Liked: Cleanliness, property conditions & facilities
I like all facilities. And we can walk by the beach.
Stayed 6 nights in Aug 2024

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very nice for families, very close to the beach.
Stayed 2 nights in Aug 2024