8/10 Good
Daniel
Travelled with partner
Feb 10, 2025
The staff here was awesome - friendly, attentive and capable. The property is modern and beautiful, has a nice beach (with good chair service) and offers several dining and bar options and several pools. The breakfast was different each day and full of delicious options. The room was just right and had a lovely balcony. We didn't use the spa but others we spoke with said it was very good. We're not usually resort people but thought we'd stay here after 2 weeks of traveling in Colombia cities. To us, it seemed like a good full service resort. We were looking for something quiet with enough activity to keep things interesting for our week-long stay. However, we didn't expect so many corporate gatherings - retreats, conventions, large blocks of same-industry people. We felt that their presence, their sometimes rowdiness, and all the other activity surrounding them (not to mention the regular closings of some food options) kept this resort from being top-notch for us. To be fair, the pricing wasn't Four Seasons level so perhaps it was what we should have expected in this price range. The manager wanted our opinion and we shared that with him so I think they are eager to please but it seems that their business model is to emphasize (or at least fill half the place with) corporate events rather than couples and families.
Daniel
Stayed 1 night in Feb 2025