Sofitel Legend Santa Clara Cartagena

5.0 star property
Family-friendly stay near Clock Tower

Choose dates to view prices

Photo gallery for Sofitel Legend Santa Clara Cartagena

Outdoor pool, pool umbrellas
Aerial view
Indoor wedding
Imperial Amaral Suite, 1 King Bed, Terrace, Ocean View | Bathroom
Turkish bath, body treatments, hydrotherapy, aromatherapy, facials

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot tub
  • Gym

Explore the area

Map
Calle Del Torno, 39 - 29, Barrio San Diego, Cartagena, Bolivar, 130001
  • Walls of Cartagena
    ‪5 min walk‬
  • Clock Tower
    ‪7 min walk‬
  • San Felipe de Barajas Castle
    ‪5 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪15 min drive‬

Room options

Suite, 1 King Bed (Duplex, Colonial Area, Butler Service)

  • City view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed (Colonial)

  • City view
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Terrace (Spa, Butler Service)

  • 73 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Ocean View (Legend Suite)

  • 73 sq m
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed (Butler Service)

  • 210 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, Ocean View (Butler Service)

  • Ocean view
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Ocean View (Butler Service)

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

Imperial Amaral Suite, 1 King Bed, Terrace, Ocean View

  • Ocean view
  • 216 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Terrace, Sea View (Grau Suite)

  • Ocean view
  • 73 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed (Interior view)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Balcony, Garden View

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

Superior Twin Room, 2 Single Beds, Balcony, Garden View

  • 34 sq m
  • Sleeps 3
  • 2 Twin Beds

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About the area

Cartagena

Heart of Cartagena.You'll be steps from Fine Arts and within a 10-minute walk of Clock Tower with a stay at this Cartagena Walled City resort. Republik Bank and San Pedro Claver Church and Convent are also within half a mile (1 km).

What's nearby

  • Walls of Cartagena - 5 min walk - 0.5 km
  • Clock Tower - 7 min walk - 0.7 km
  • San Pedro Claver Church and Convent - 11 min walk - 1.0 km
  • Cartagena de Indias Convention Center - 14 min walk - 1.2 km
  • San Felipe de Barajas Castle - 5 min drive - 3.7 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 16 min drive

Restaurants

  • ‪Juan Del Mar Pizzeria Goumert - ‬1 min walk
  • ‪La Juma Barr Cartagena - ‬1 min walk
  • ‪La Cevicheria - ‬1 min walk
  • ‪Uma - ‬2 min walk
  • ‪Restaurante Carmen Cartagena - ‬2 min walk

About this property

Sofitel Legend Santa Clara Cartagena

Family-friendly stay near Clock Tower
Sofitel Legend Santa Clara Cartagena offers its guests a full-service spa, an outdoor pool, and a hot tub. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. Event space at this resort measures 3531 square feet (328 square meters) and includes conference space. A fitness center, a steam room, and spa services are also featured at the family-friendly Sofitel Legend Santa Clara Cartagena. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this Colonial Cartagena resort.

  • 125 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Meeting rooms
  • 3531 sq ft of conference space
  • 328 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Sofitel Legend Santa Clara Cartagena offers 125 air-conditioned accommodations with iPod docking stations and minibars. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Sofitel Legend Santa Clara Cartagena is listed in the 2021 Travel + Leisure 500.
The property is a member of Historic Hotels of the World.

Languages

English, French, Portuguese, Spanish

Similar properties

Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 20 per night)
  • Available in some public areas: Free WiFi; wired internet (USD 20 per night)

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 35 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Shopping
  • Steam room
  • Wine tasting room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)

Room amenities

Entertainment

  • Flat-screen TV with digital channels
  • iPod dock

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sofitel Legend Santa Clara Cartagena

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 200.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 35 per person
  • Fee for in-room wired internet: USD 20 per night (rates may vary)
  • Fee for wired internet in public areas: USD 20 per night (rates may vary)
  • Airport shuttle fee: USD 49 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cartagena Santa Clara
Cartagena Sofitel Santa Clara
Santa Clara Cartagena
Sofitel Legend Cartagena Santa Clara
Sofitel Legend Santa Clara
Sofitel Legend Santa Clara Cartagena
Sofitel Legend Santa Clara Hotel
Sofitel Legend Santa Clara Hotel Cartagena
Sofitel Santa Clara
Sofitel Santa Clara Cartagena
Sofitel Hotel Santa Clara
Sofitel Santa Clara Hotel Cartagena
Sofitel Legend Santa Clara Cartagena Hotel
Sofitel Cartagena
Cartagena Sofitel
Sofitel Legend Santa Clara Cartagena Resort
Sofitel Legend Santa Clara Resort
Sofitel Legend Santa Clara Cartagena Resort
Sofitel Legend Santa Clara Cartagena Cartagena
Sofitel Legend Santa Clara Cartagena Resort Cartagena

Sofitel Legend Santa Clara Cartagena Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 758 out of 955 reviews
Rating 8 - Good. 137 out of 955 reviews
Rating 6 - Okay. 35 out of 955 reviews
Rating 4 - Poor. 15 out of 955 reviews
Rating 2 - Terrible. 10 out of 955 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandra

Stayed 1 night in Dec 2024

8/10 Good

Rashin

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

JAIRO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a unique hotel in Cartagena centro historico. Very different, well maintained and the breakfast was fantastic. The service was first class. I bit downside is that when you opened the balcony doors the floor would get really humid and slipery so this is dangerous.
Stayed 1 night in Dec 2024

10/10 Excellent

Ivan, MIAMI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect. Been there 3 times, the staff is superb.
Stayed 2 nights in Oct 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotels I’ve stayed in, for attention they covered every need. I don’t think i will stay in another hotel in Cartagena. Staff are great
Stayed 4 nights in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Lars Henrik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Jose Andres

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Cartagena. The pool is amazing
Stayed 4 nights in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Julia de

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Julia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

AYDEE

Liked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

jane lindsay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely property, well located with great staff
Stayed 3 nights in Nov 2024

10/10 Excellent

Rosalba

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything about it ,great service and location.
Stayed 3 nights in Nov 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything excellent
Stayed 2 nights in Nov 2024

10/10 Excellent

william

Stayed 1 night in Oct 2024

10/10 Excellent

Nancy

Stayed 2 nights in Nov 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Nov 2024

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente service.
Stayed 2 nights in Oct 2024

6/10 Okay

Leonel Rafael

Travelled with partner, Travelled with group
Nine
Stayed 3 nights in Oct 2024

10/10 Excellent

Gabriel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Oct 2024

8/10 Good

Louis, Pembroke Pines

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Had to change rooms because of excessive condensation (not because of a door being open)
Stayed 4 nights in Oct 2024

10/10 Excellent

Lydia

Stayed 3 nights in Oct 2024