Sofitel Legend Santa Clara Cartagena

5.0 star property
Family-friendly stay near Clock Tower

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sofitel Legend Santa Clara Cartagena

Outdoor pool, pool umbrellas
Aerial view
Bar (on property)
Premium bedding, down comforters, minibar, in-room safe
Suite, 1 King Bed, Ocean View (Legend Suite)

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Breakfast available
  • Spa
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Parking included
    Parking included

Explore the area

Map
Calle Del Torno, 39 - 29, Barrio San Diego, Cartagena, Bolivar, 130001
  • Plaza de San Diego
    1 min walk
  • House of Gabriel Garcia Marquez
    2 min walk
  • Centro Comercial La Serrezuela
    3 min walk
  • Cartagena (CTG-Rafael Núñez Intl.)
    16 min drive

Room options

Suite, 1 King Bed (Duplex, Colonial Area, Butler Service)

  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed (Colonial)

  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Terrace (Spa, Butler Service)

  • 73 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Ocean View (Legend Suite)

  • 73 sq m
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed (Butler Service)

  • 210 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, Ocean View (Butler Service)

  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Ocean View (Butler Service)

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

Imperial Amaral Suite, 1 King Bed, Terrace, Ocean View

  • 216 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Terrace, Sea View (Grau Suite)

  • 73 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed (Interior view)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Balcony, Garden View

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

Superior Twin Room, 2 Single Beds, Balcony, Garden View

  • 34 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

About the area

Cartagena

Heart of Cartagena.You'll be steps from Fine Arts and within a 10-minute walk of Clock Tower with a stay at this Cartagena Walled City resort. Republik Bank and San Pedro Claver Church and Convent are also within half a mile (1 km).

What's nearby

  • Walls of Cartagena - 5 min walk - 0.5 km
  • Clock Tower - 7 min walk - 0.7 km
  • San Pedro Claver Church and Convent - 11 min walk - 1.0 km
  • Cartagena de Indias Convention Center - 14 min walk - 1.2 km
  • San Felipe de Barajas Castle - 5 min drive - 3.7 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 15 min drive

Restaurants

  • ‪Juan Del Mar Pizzeria Goumert - ‬1 min walk
  • ‪La Juma Barr Cartagena - ‬1 min walk
  • ‪La Cevicheria - ‬1 min walk
  • ‪Uma - ‬2 min walk
  • ‪Restaurante Carmen Cartagena - ‬2 min walk

About this property

Sofitel Legend Santa Clara Cartagena

Family-friendly stay near Clock Tower
Sofitel Legend Santa Clara Cartagena offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. Event space at this resort measures 3531 square feet (328 square meters) and includes conference space. A fitness center, a steam room, and spa services are also featured at the family-friendly Sofitel Legend Santa Clara Cartagena. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this Colonial Cartagena resort.

  • 125 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Meeting rooms
  • 3531 sq ft of conference space
  • 328 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Sofitel Legend Santa Clara Cartagena offers 125 air-conditioned accommodations with iPod docking stations and minibars. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Sofitel Legend Santa Clara Cartagena is listed in the 2021 Travel + Leisure 500.
The property is a member of Historic Hotels of the World.

Languages

English, French, Portuguese, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi, Wired Internet (USD 20 per night)
  • Available in some public areas: Free WiFi, Wired Internet (USD 20 per night)

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 25 per person
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Fitness classes
  • Bicycle rentals
  • Designer stores
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Private picnics
  • Shopping
  • Spa tub
  • Steam room
  • Wine tasting room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 35
  • 1 stairs to reach property

Room amenities

Entertainment

  • Cable/satellite channels
  • Flat-screen TV
  • iPod dock

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sofitel Legend Santa Clara Cartagena

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 200.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 25 per person
  • Fee for in-room wired internet: USD 20 per night (rates may vary)
  • Fee for wired internet in public areas: USD 20 per night (rates may vary)
  • Airport shuttle fee: USD 26 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cartagena Santa Clara
Cartagena Sofitel Santa Clara
Santa Clara Cartagena
Sofitel Legend Cartagena Santa Clara
Sofitel Legend Santa Clara
Sofitel Legend Santa Clara Cartagena
Sofitel Legend Santa Clara Hotel
Sofitel Legend Santa Clara Hotel Cartagena
Sofitel Santa Clara
Sofitel Santa Clara Cartagena
Sofitel Hotel Santa Clara
Sofitel Santa Clara Hotel Cartagena
Sofitel Legend Santa Clara Cartagena Hotel
Sofitel Cartagena
Cartagena Sofitel
Sofitel Legend Santa Clara Cartagena Resort
Sofitel Legend Santa Clara Resort
Sofitel Legend Santa Clara Cartagena Resort
Sofitel Legend Santa Clara Cartagena Cartagena
Sofitel Legend Santa Clara Cartagena Resort Cartagena

Sofitel Legend Santa Clara Cartagena Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 724 out of 915 reviews" "
Rating 8 - Good. 131 out of 915 reviews" "
Rating 6 - Okay. 35 out of 915 reviews" "
Rating 4 - Poor. 15 out of 915 reviews" "
Rating 2 - Terrible. 10 out of 915 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Fernando

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Monique, Kew Gardens

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lush gardens & huge pool were a joy. The rooftop bar overlooking the water was a great place to relax with a cocktail before dinner. The spa was very relaxing.
Stayed 5 nights in Jul 2024

8/10 Good

Steven

Disliked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Stephen G

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One of the nicest places we have ever stayed! Beautiful, amazing breakfast buffet, 1621 Restaurant was wonderful, plus a perfect spa day. We will absolutely be back. The best customer service!
Stayed 3 nights in Jul 2024

8/10 Good

Juan, Medellin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The overall service is good, but the price/what you get relationship is not worth it. The hotel price tag is for 5 star luxury hotel… in this case the towels, amenities are not of one. The service is good but many of the employees said they weren’t paid extra hours so if the bar closes at 12 they stop service at 11. The staff is friendly and helpful. The hotel is located in a convenient place, walkable from any point of the walled city. The offer at the pool is very limited (not good). For being a Sofitel and a luxury hotel, lacks the magic of being at a good hotel. I think the savings they are implementing are not worth it.
Stayed 2 nights in Jul 2024

10/10 Excellent

milciades

Liked: Property conditions & facilities
A
Stayed 3 nights in Jul 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel in Cartagena! Right in the heart of the walled city . Walking distance to restaurants, bars, coffee shops and markets. Rooms were very clean and spacious. Pool area was very nice. The restaurants were also very good. Breakfast buffet served traditional Colombian food along with variety of meats, eggs and pastries. Lunch and dinner also had good options. The drinks were good. Attended a wedding there which was a great venue and time for all of the guests. Staff was friendly. Highly recommend!
Stayed 7 nights in Jul 2024

10/10 Excellent

Onnier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jeffrey James

Stayed 1 night in Jul 2024

10/10 Excellent

Ramie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff
Stayed 5 nights in Jul 2024

10/10 Excellent

Juan, Miami

Stayed 2 nights in Jul 2024

10/10 Excellent

Beth

Lovely, great staff, fabulous food
Stayed 7 nights in Jun 2024

10/10 Excellent

gonzalo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel!! Excelente ubicación y servicios!!buena piscina y spa muy muy recomendable
Stayed 2 nights in Jul 2024

10/10 Excellent

Carmen

Stayed 5 nights in Jul 2024

10/10 Excellent

Hannah

Travelled with group
Liked: Cleanliness, staff & service, amenities
Na
Stayed 2 nights in Jun 2024

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Jun 2024

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is excellent, the service is wonderful. The staff goes above and beyond to make your stay an enjoyable experience. I would highly recommend this resort, and will stay there again if I visit Cartagena in the future. A special “thank you” to Pedro who works near the entrance of the hotel for always greeting us with a smile and helpful hand.
Stayed 4 nights in Jun 2024

10/10 Excellent

Matthew

Stayed 3 nights in Jun 2024

10/10 Excellent

Elizabeth Avery

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about our stay here! The service was fantastic. Everyone was extremely nice and helpful. The food and cocktails were all fantastic. The building and grounds were absolutely stunning, and the rooms were well appointed with amenities... robes, slippers, mini bar, nice turn down service, good products, safe, nice closet space, and so on. We had a massage and facial in the spa, and those were all excellent as well. The spa has a steam room and is very nice; the service is excellent. It does not have a ton of amenities (hot tub, sauna, etc). Even the pool chaises were gorgeous. The butler was very responsive. We looked at the other nice hotels while there... this was by far the prettiest one and best located. It is not directly in the middle of shopping, etc, but it is close to everything. The top restaurants were an easy walk. Having Uber sevice was huge too, though we only needed it a few times this was so close to everything. Honestly perfect on every metric, we hope to be back! Even the breakfast buffet and service were lovely and decadent.
Stayed 4 nights in Jun 2024

10/10 Excellent

isis, miami

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a beautiful hotel! I recommend it
Stayed 4 nights in Jun 2024

10/10 Excellent

Maikol

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Valencia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

TOMAS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best property and staff.
Stayed 5 nights in Jun 2024