Lo Chalet

Family-friendly ski hotel with 2 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lo Chalet

Couples treatment rooms, sauna, spa tub, steam room, Turkish bath
Premium bedding, minibar, in-room safe, desk
2 restaurants, lunch, dinner served; local and international cuisine
Pool
Pool

Reviews

8.4 out of 10

Very good

Popular amenities

  • Spa
  • Bar
  • Breakfast included
  • Housekeeping
  • Pet-friendly
  • Room service

Explore the area

Map
Via Silvio Pellico 5, Bratto, Castione della Presolana, BG, 24020
  • Le Chiese delle Diocesi Italiane Sanctuary
    19 min walk
  • Scanapa Ski LIft
    4 min drive
  • Seriana and Scalve Valleys
    12 min drive
  • Bergamo (BGY-Orio Al Serio)
    64 min drive

Room options

Double Room (Mountain)

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Classic Double or Twin Room

  • 19 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

About the area

Castione della Presolana

Near the slopes.You'll find Le Chiese delle Diocesi Italiane Sanctuary and Orobie Bergamasche Regional Park within 2 miles (3 km) of this hotel. Scanapa Ski LIft and Seriana and Scalve Valleys are also within 3 miles (5 km).

What's nearby

  • Le Chiese delle Diocesi Italiane Sanctuary - 19 min walk
  • Scanapa Ski LIft - 4 min drive
  • Seriana and Scalve Valleys - 12 min drive
  • Camonica Valley - 12 min drive
  • Presolana-Monte Pora Ski Resort - 15 min drive

Getting around

  • Pisogne Station - 43 min drive
  • Bergamo Orio al Serio Airport (BGY) - 64 min drive

Restaurants

  • ‪Polenteria Edelweiss - ‬3 min drive
  • ‪La Lanterna - ‬10 min walk
  • ‪Bar California - ‬3 min drive
  • ‪Al Mulino da Romy - ‬5 min drive
  • ‪Bar Primula - ‬7 min walk

About this property

Lo Chalet

Family-friendly ski hotel with 2 restaurants
After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the other amenities, including a fitness center and a steam room. Getting to the slopes is a breeze with the hotel's complimentary ski shuttle. Lo Chalet helps provide the perfect ski vacation with ski storage, skiing lessons, and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

There are 2 restaurants on site, along with a snack bar/deli. Free breakfast is available daily. Public spaces have free WiFi. Self parking is free.

This Castione della Presolana hotel is smoke free.

  • 1 building
  • 10 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Meeting rooms
  • Continental breakfast (free)
  • Deli
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
Lo Chalet offers 10 accommodations with minibars and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

This Castione della Presolana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Alpen Spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Languages

English, French, German, Italian, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge) during limited hours
  • Airport shuttle on request
  • Free ski shuttle

Food and drink

  • Free continental breakfast available daily 7 AM–10:30 AM
  • 2 restaurants
  • 1 bar
  • Room service available

Things to do

  • Archery
  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Playground
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Bathroom emergency pull cord
  • In-room accessibility
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Bedroom

  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 100 per vehicle (one way)
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Carte Blanche.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Hotel Milano Lo Chalet Castione della Presolana
Hotel Milano Lo Chalet
Milano Lo Chalet Castione della Presolana
Milano Lo Chalet
Lo Chalet Hotel
Hotel Milano Lo Chalet
Lo Chalet Castione della Presolana
Lo Chalet Hotel Castione della Presolana

Lo Chalet Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 13 out of 31 reviews" "
Rating 8 - Good. 13 out of 31 reviews" "
Rating 6 - Okay. 3 out of 31 reviews" "
Rating 4 - Poor. 2 out of 31 reviews" "
Rating 2 - Terrible. 0 out of 31 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, the room is large and clean, there is a mini bar, and the bathroom is modern. A bit noisy in the morning because of other guests leaving. The parking lot is small, but there is another very large one just 50m far. These chalet is just next to the "main" hotel, which also have the spa. There is a reduction for guests of the chalet, and it's totally worthwhile. All the amenities are given at the entrance, so there's no need to bring anything. 5-star breakfast, with a very wide selection of bio and homemade products. Overall, I'd recommend it, and I would (and probably will) come back.
Stayed 1 night in Feb 2020

10/10 Excellent

Dianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mini Price, 4 Star Stay
We enjoyed our little getaway to the Milano Alpen Resort. Lo Chalet was an excellent choice for us, offering a comfortable room at nearly 1/3 of the price of the suites in the main structure (just feet away). The check-in was at the front desk of the main building; we appreciated that they parked our car for us. Our room at Lo Chalet was moderately updated; we liked the modern touch of the wood wall above the bed with a recessed, illuminated image of the Pre Alps. Clean, updated bathroom, a cute terrace balcony with a view over the property/the mountains in the distance. The main attraction for us was the spa. Aesthetically clean and minimal, we enjoyed the thermal pool (though wished the water was warmer for our winter stay), the saunas and Turkish bath. Entrance to the spa was €25/pp including bathrobe, sandals, etc. Very tranquil. The Aperitivo was bustling, with live piano music. The bar area is chic, all floor to ceiling glass and warm wood beams. A very cool space. Dinner was traditional; we especially enjoyed the long dessert table. After dinner drinks at the bar had a chill nightlife vibe, a DJ and a mix of hip locals and guests. We snuggled on the couches, others played cards. The drinks were tasty. We slept through the continental breakfast, but were offered coffee after our late check-out which we enjoyed on the wrap-around patio in the sun. The staff was accommodating and friendly. Overall a pleasant experience and a lovely, relaxed stay.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Stayed 1 night in Sep 2018

8/10 Good

Valentina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Non è la prima volta che soggiorniamo qui e devo di esserci tornati perché ci troviamo davvero molto bene. Personale gentilissimo e disponibile e struttura davvero molto bella e ben tenuta. Ci torneremo. Diego e Valentina
Stayed 2 nights in Aug 2024

10/10 Excellent

Alessia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale gentilissimo ed accogliente, siamo rimasti solo per una notte ma abbiamo avuto modo di gustarci l’aperitivo sulla terrazza e di godere della colazione ricchissima, con estratti di verdura e fruttta, aranciata fresca, pietanze salate e dolci tra cui torte, pancakes e waffles. Torneremo per provare la spa, alla prossima!
Stayed 1 night in Jul 2024

6/10 Okay

Marco

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Alice

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
La struttura si presenta molto bella, dalle camere alla spa. Unica pecca è che la camera nel complesso “lo chalet” era poco insonorizzata, ogni volta che si apriva la porta principale si sentiva. Per il resto tutto perfetto
Stayed 1 night in May 2024

8/10 Good

Martina

Travelled with partner
Liked: Cleanliness, staff & service
Tutto bellissimo, ci buono (anche se il risotto era tiepido quando mi è arrivato), personale gentilissimo… unica pecca: camere molto fredda. tutto sommato, un bel soggiorno, torneremo sicuramente.
Stayed 1 night in Nov 2023

8/10 Good

Rosanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Milano Alpen Resort lo Chalet offre un buon rapporto qualità/prezzo con un servizio eccellente, ottima colazione e cena. Se poi si vogliono camere più accessoriate e confortevoli, bisogna scegliere il corpo centrale. Ho provato tutte le sistemazioni e sono sempre rimasta soddisfatta perchè il servizio era adeguato a ciò che sceglievo di spendere nelle diverse occasioni.
Stayed 2 nights in Aug 2020

8/10 Good

Carlemilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo
Ottima struttura, camera spaziosa e letto confortevole. Bagno un po’ datato ma comunque in buone condizioni, unica pecca l’insonorizzazione della camera (ogni volta si sentivano le porte sbattere o rumori in corridoio). Colazione ricca e di buona qualità. Staff cortese e disponibile. Spa ben curata e confortevole.
Stayed 7 nights in Aug 2020

10/10 Excellent

Emanuele Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ottimo hotel
Stayed 1 night in Jul 2020

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto ottimo. Bel ambiente, ottima colazione e ottimo servizio. La nostra camera era piccola ma confortevole. Il bagno un poco vecchiotto e da riconsiderare.
Stayed 1 night in Feb 2020

8/10 Good

Veronica

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket trevligt Hotel i en småtrevlig stad.
Stayed 1 night in Sep 2019

10/10 Excellent

GIORGIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Regalo di compleanno perfetto
Ottima accoglienza, staff preparato ed attento, ottimo il servizio, insomma tutto perfetto, da raccomandare....
Stayed 1 night in Apr 2019

4/10 Poor

Daniele

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Informazioni non coerenti
La camera dalla descrizione riportata sul sito prevedeva condizionatore e frigo bar, che in realtà non erano presenti. Il bagno aveva la tenda della doccia solo per metà.Arredo molto datato. Camera in alcuni punti con molta polvere.
Stayed 6 nights in Aug 2018

10/10 Excellent

joelle, Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous avons apprécié de pouvoir profiter des services de la partie plus luxueuse de l hotel. Mm si une partie est payante.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel milano castione della presolana
Ho prenotato una camera con Expedia. Sono stato contattato via mail dalla struttura per propormi di cambiare la camera, situata in una dependance, con un'altra presso il corpo centrale dell'albergo. Il tutto con un supplemento per notte di 50 euro e con un ingresso a persona presso il centro benessere. Non ho il termine di paragone perché non ho visto la camera iniizialmente asegnatami ma quella presa era davvero ok. Personale gentile e disponibile, ristirante curato e buona colazione. un soggiorno quindi piacevole ma credo che sia più giusto descrivere meglio le camere in fase di prenotazione.
Stayed 2 nights in Jul 2018

10/10 Excellent

Ingvar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vandringar i Italienska alperna.
Vilken service! Mr Roberto kom med förslag på vandringar, matställen och sevärdheter utan att i första hand gagna egna hotellet, ingav ett verkligt förtroende. Hotellets placering är bra utgångspunkt för vandringar. Fantastisk frukost och bra resturang.
Stayed 2 nights in Jun 2018

6/10 Okay

moris

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in May 2018

8/10 Good

Marie France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel hôtel, accueil agréable, chambre confortable, petit déjeuner très copieux, à recommander

10/10 Excellent

Adriano

Liked: Cleanliness, staff & service, property conditions & facilities
Nel complesso molto soddisfatto
Rapporto qualità prezzo ottimo, anche la spa è molto bella e il servizio ottimo! Colazione altrettanto eccelente. Unica vera pecca , molto rumoroso come posto, specie se si ha intenzione di dormire la mattina oltre le 9.30, dato che dalle 8 il campanile accanto inizia a suonare di brutto molto spesso.