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The Grand Hotel Swansea

3.0 star property
3-star hotel in Castle

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Grand Hotel Swansea

Children's activities
Deluxe Double Room, Bathtub
Lobby
Children's activities
Children's activities

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Breakfast available
  • Laundry
  • Air conditioning

Explore the area

Map
Ivey Place High Street, Swansea, Wales, SA1 1NX
  • Pennard Golf Course
    5 min walk
  • LC Swansea
    12 min walk
  • Swansea Arena
    14 min walk
  • Swansea (SWS)
    27 min drive

Room options

View all photos for Classic Triple Room

Iron/ironing board, free WiFi, bed sheets

Classic Triple Room

  • 26 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Double Room, Bathtub

Iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, Bathtub

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | Bathroom

Deluxe Double Room, Balcony

  • 21.0 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

Iron/ironing board, free WiFi, bed sheets

Classic Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Iron/ironing board, free WiFi, bed sheets

Classic Twin Room

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Family Room

Iron/ironing board, free WiFi, bed sheets

Classic Family Room

  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the area

Swansea

Castle stay.With a stay at this Castle hotel, you'll be steps from Glynn Vivian Art Gallery and Pennard Golf Course. Laserzone and Swansea Castle are also within half a mile (1 km).

What's nearby

  • Grand Theatre - 14 min walk
  • Swansea Marina - 15 min walk
  • Swansea.com Stadium - 3 min drive
  • Singleton Park - 4 min drive
  • Swansea Beach - 9 min drive

Getting around

  • Swansea Station - 1 min walk
  • Cardiff International Airport (CWL) - 72 min drive

Restaurants

  • ‪Costa Coffee - ‬8 min walk
  • ‪Copper Bar - ‬6 min walk
  • ‪First Call Coffee - ‬1 min walk
  • ‪Old Duke Inn - ‬6 min walk
  • ‪Turkish Kitchen - ‬3 min walk

About this property

The Grand Hotel Swansea

3-star hotel in Castle
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Grand Hotel Swansea also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 3-star Swansea hotel.

  • 53 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Grand Hotel Swansea offers 53 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers.

Languages

English

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking within 899 ft (GBP 8.50 per night)
  • Street parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: GBP 14.95 for adults and GBP 6.95 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 551
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 60.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 14.95 for adults and GBP 6.95 for children
  • Nearby parking fee: GBP 8.50 per night (899 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation.

This hotel will place GBP 60 pre-authorization on a valid credit/debit card for the King and Queen Suite room types for any bookings where payment for the stay will be made on site instead of at the time of booking. This will then be released on departure.

Property is also known as

Grand Hotel Swansea
Grand Swansea
Swansea Grand Hotel
The Grand Hotel Swansea Wales
Swansea Grand Hotel
The Grand Hotel Swansea Wales
The Grand Hotel Swansea Hotel
The Grand Hotel Swansea Swansea
The Grand Hotel Swansea Hotel Swansea

The Grand Hotel Swansea Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 291 out of 733 reviews" "
Rating 8 - Good. 260 out of 733 reviews" "
Rating 6 - Okay. 114 out of 733 reviews" "
Rating 4 - Poor. 44 out of 733 reviews" "
Rating 2 - Terrible. 24 out of 733 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Mary

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Emyr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Swansea always first choice
Stayed 1 night in Sep 2024

10/10 Excellent

Heidi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Best bed. Very clean. Steps away from train station, which was convenient for us. We walked around town looking for a pub... Not too many that are close. Hotel has a nice restaurant, but limited evening options. The area around was a bit seedy... Wouldn't want to be out late at night.
Stayed 1 night in Sep 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
Great hotel right next to the train station. Room small but no problem for 1 night. Staff really friendly and helpful. Will stay again.
Stayed 1 night in Sep 2024

6/10 Okay

Dave

Stayed 1 night in Sep 2024

8/10 Good

Louis

Travelled with family
Liked: Cleanliness, staff & service
Room quite small to move around
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Amenities
What a room well worth the extra mile
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good all round
Stayed 1 night in Sep 2024

8/10 Good

Kay

Travelled with group
Liked: Property conditions & facilities
Stayed 5 nights in Sep 2024

6/10 Okay

Ros

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean, nice room. Did not like lack of fresh air, no openable windows. Hot and airless at night, air con too noisy to leave on at night.
Stayed 5 nights in Sep 2024

10/10 Excellent

Ian

Stayed 1 night in Sep 2024

6/10 Okay

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean but service not the best across the board
Service was a mixed bag. Some of the front of house staff made you feel like you were disturbing them, the lady that checked me in, however, was lovely. The other woman was not exactly welcoming. Service in the bar area was pretty good, food was nice. Room was very clean, fairly compact but had an awful view. Had requested a quiet room but didn't drop lucky on that score with noise. Housekeeping were out and about knocking doors early on a Saturday morning so no chance of a lie in! All in all, it's convenient for the station and the rooms are clean, but not sure I'd stay again
Stayed 1 night in Sep 2024

6/10 Okay

Claire

Business traveller
Stayed 4 nights in Sep 2024

10/10 Excellent

Ceridwen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful & polite. We would have liked to have had toast with our breakfast. The only toast available was sourdough which we did not like. Everything else was excellent. Thank You
Stayed 3 nights in Sep 2024

6/10 Okay

Bernard

Liked: Cleanliness, staff & service
Good points: Staff are homely and friendly, bar is lively in the evening (Saturday) and breakfasts are brilliant. Great location, right next to the station, handy town centre car park just £5 for 24hrs. Walking distance to town centre/pubs/eateries etc. No real bad points but Immediate area is a bit lairy in the evening and hotel looks scruffy from the outside and odd that delivered goods are left in public areas. Layout is odd also with the kitchen remote from the dining area and food carried through the reception lobby. Our room was 'odd' too, triangular shape with an en-suite but the bath was in the bedroom! Wonky toilet roll holder, annoying dripping ballcock in the cistern and no sockets by the bed (for phone/ipad charging). All that said, a pleasant stay and just a 10 minute Uber to the Swansea Arena (cost about £14).
Stayed 1 night in Sep 2024

6/10 Okay

Joanne

Liked: Cleanliness, staff & service, amenities
The rooms need some attention to detail, such as touching up paint, tatty chair in the room. Overall it’s a nice hotel but it doesn’t live up to the photos online. The food and bar area was lovely.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Airconditioner is not workable but without advance notice, and need to change from a twin beds room to a double room, but the double room is quite small and no refrigerator.
Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Taylor

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Not to bad
Stayed 1 night in Aug 2024

6/10 Okay

Elaine

Beds were comfortable but room was a double not a twin. Good selection of teas, coffees, biscuits No comfortable chairs in the room to sit on. Remote control is a bit broken couldn't get Netflix only just the normal channels. No non slip mat in the shower. No toilet brush Location is really great for train station.
Stayed 3 nights in Aug 2024

8/10 Good

Stuart, Christchurch

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money
Stayed 1 night in Aug 2024

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, staff & service
My daughter loved her first hotel stay
Stayed 1 night in Aug 2024

6/10 Okay

Joseph

Travelled with partner
Disliked: Property conditions & facilities
Nice hotel and nice room but could not sleep all night very loud outside hotel cars back and for all night and toilet was leaking and dripping all night.
Stayed 1 night in Aug 2024

8/10 Good

Atul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a great location, next to the train station and easy walking distance into town
Stayed 1 night in Aug 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding as always
The room, staff and food were all exceptional. Really made our stay the best it could be. Love Nicky and Ben xx
Stayed 1 night in Aug 2024