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Mercure Catania Excelsior

4.0 star property
4-star hotel near Piazza del Duomo

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Catania Excelsior

Miscellaneous
Exterior
Bar (on property)
Reception
Bar (on property)

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Piazza Giovanni Verga 39, Catania, CT, 95129
  • Tribunale di Catania
    3 min walk
  • Via Etnea
    10 min walk
  • Bellini Gardens
    11 min walk
  • Catania (CTA-Fontanarossa)
    20 min drive

Room options

View all photos for Standard Twin Room, Multiple Beds, View

Premium bedding, minibar, in-room safe, desk

Standard Twin Room, Multiple Beds, View

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Twin Room, 2 Single Beds, Balcony, View

Superior Twin Room, 2 Single Beds, Balcony, View

Superior Twin Room, 2 Single Beds, Balcony, View

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Suite, 1 Double Bed, Balcony

Grand Suite, 1 Double Bed, Balcony

Grand Suite, 1 Double Bed, Balcony

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed, Balcony, View

Superior Double Room, 1 Double Bed, Balcony, View

Superior Double Room, 1 Double Bed, Balcony, View

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room, Multiple Beds, Balcony

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room, Multiple Beds, Balcony

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

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The price is CA $128
per night
CA $149 total
includes taxes & fees
5 Dec - 6 Dec
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About the area

Catania

City center retreat .You'll be steps from Tribunale di Catania and within a 10-minute walk of Piazza Carlo Alberto with a stay at this Borgo-Sanzio hotel. Shrine of Our Lady of Mount Carmel and Via Etnea are also within half a mile (1 km).

What's nearby

  • Via Etnea - 10 min walk - 0.9 km
  • Piazza Stesicoro - 15 min walk - 1.3 km
  • Piazza del Duomo - 3 min drive - 2.1 km
  • Catania Cathedral - 3 min drive - 2.1 km
  • Catania Fish Market - 3 min drive - 2.1 km

Getting around

  • Italia Station - 7 min walk
  • Catania Central Station - 15 min walk
  • Fontanarossa Airport (CTA) - 20 min drive

Restaurants

  • ‪Effe Cafe - ‬2 min walk
  • ‪Al Gabbiano 2 - ‬1 min walk
  • ‪Trattoria La Norma - ‬4 min walk
  • ‪GG Bistrot - ‬2 min walk
  • ‪Ritz Catania - ‬4 min walk

About this property

Mercure Catania Excelsior

4-star hotel near Piazza del Duomo
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

Public spaces have free WiFi. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Mercure Catania Excelsior. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Catania hotel.

  • 1 building
  • 176 guestrooms or units
  • Meeting rooms
  • Built in 1953
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mercure Catania Excelsior offers 176 accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. Televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Catania hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, French, Italian

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily: EUR 10 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Bicycle rentals
  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Pay movies
  • Satellite channels
  • TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Guidebooks/recommendations
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 AM
Express check-in available

Check-out

Check-out before 12:30 PM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10 per person
  • Self parking fee: EUR 15 per day
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excelsior Grand Catania
Excelsior Grand Hotel
Excelsior Grand Hotel Catania
Mercure Catania Excelsior Hotel
Mercure Excelsior Hotel
Mercure Catania Excelsior
Mercure Excelsior
Mercure Catania Excelsior Sicily
Mercure Catania Excelsior Hotel
Mercure Catania Excelsior Catania
Mercure Catania Excelsior Hotel Catania

Mercure Catania Excelsior Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 128 out of 409 reviews" "
Rating 8 - Good. 192 out of 409 reviews" "
Rating 6 - Okay. 56 out of 409 reviews" "
Rating 4 - Poor. 13 out of 409 reviews" "
Rating 2 - Terrible. 20 out of 409 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Stayed 1 night in Oct 2022

4/10 Poor

Anthony

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Disappointing!
We had to change rooms 3 times. The two bed room was not ready. They gave use a second room with two beds the door lock was broken so we had to change again. The third room was not set up with towels pillows etc. the rugs in this room were filthy with stains. They were not well vacuumed.
Stayed 2 nights in Oct 2022

10/10 Excellent

Sean

Stayed 2 nights in Oct 2022

10/10 Excellent

John

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful at front desk
Stayed 2 nights in Oct 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

2/10 Terrible

Rashad

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Good luck cation other than that it was very poor
Stayed 4 nights in Sep 2022

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2022

8/10 Good

craig

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Craig uk
The hotel is a little scruffy from the out side but inside the bar, reception and dinning area its very nice the rooms are well equipped but again a little tired the staff were excellent and very frindly would definitely stay here again and good value for money
Stayed 4 nights in Aug 2022

2/10 Terrible

Jennifer

Travelled with partner
Disliked: Staff & service
Staff failed to provide enough information about parking resulting in us being fined, and then couldn't even assist us to pay the fine which was in Italian (we are Australian) - they outright accepted zero responsibility whatsoever and were extremely unhelpful. Would NEVER stay here again. It was appalling and disgusting behaviour from so called service professionals. Very disappointed.
Stayed 2 nights in Jul 2022

6/10 Okay

Some

Stayed 1 night in Jun 2022

8/10 Good

Kimmy

Business traveller
Stayed 1 night in Jun 2022

6/10 Okay

Joselito

Travelled with family
Liked: Staff & service
Stayed 3 nights. Old carpets, old beds but linens were great. Staff is wonderful. Underground parking (15 euro/day) is a hassle. You have to get off your car to push a button and call for the front desk to open the gate. No stairs from the garage to the lobby, only elevator. I had to get something from my car but the elevator was broken. Breakfast is okay.
Stayed 3 nights in Jan 2022

8/10 Good

Nadia

Liked: Cleanliness, property conditions & facilities, room comfort
It's ok
The room was nice but the air conditioning was not working properly.
Stayed 1 night in Aug 2021

8/10 Good

JORGE

Stayed 2 nights in Jul 2021

8/10 Good

Kobi Yaakov

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2021

10/10 Excellent

Kobi Yaakov

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Friendly staff. Excellent location.
Stayed 2 nights in Jul 2021

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel in a good location
The hotel is pleasant and the staff excellent - I experienced a really high level of service. I had a room overlooking Piazza Giovanni Verga, and I had a wonderful view of Mount Etna in the background. The room was spacious and comfortable with classical furniture. The carpets need to be changed, and the bathroom needs some upgrading, but apart from that everything was great. My only disappointment was with the breakfast. Due to Covid measures, there is no buffet, which is totally understandable, however, I wasn't expecting to be served cold scrambled eggs on a cardboard plate. The cutlery, glasses, etc were (biodegradable) plastic, and when I queried, they said "temporary hygiene measures", but it was very disappointing. Plates and cutlery can be washed at high temperatures. Much better than all this waste. The hotel has a garage where you can park (€15 per day), and the square right in front of it has plenty of parking spaces. Both options are very convenient.
Stayed 1 night in Oct 2020

10/10 Excellent

Joe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Catania Stay
Went in August 2020, Hotel staff were great, breakfast was also nice however had table service due to Covid. (Less choice than buffet) Hotel and room itself was nice, weather was amazing 30+ heat and not a cloud in the sky. Beach is 4km away (short taxi drive) sea is also like a bath in Catania due to how shallow it is. Quiet town but got enough bars and lively spots in the evening. Overall nice time away, would recommend 3/4 days.
Bathroom
Bathroom
Bedroom (went for two single beds as was with friend)
View of volcano from our balcony
Stayed 4 nights in Aug 2020

10/10 Excellent

Thayne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

2/10 Terrible

C

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was not clean and wallpaper was peeling off. The overall surrounding city as well made us feel unsafe
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Jun 2019

8/10 Good

Donita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel Walking Distance to Restaurants/Shops
Plenty of hot water, bar was convenient, area is perfect to walk to Umberto then to restaurants/stores. I needed help getting my two huge suitcases from my car and the porter was great. Car garage was very secure. Very quiet on my inside room. It is within walking distance to Elephant Square for most people.
Stayed 3 nights in Jun 2019

6/10 Okay

David

Disliked: Staff & service
Decent Business Hotel
Older hotel that needs a bit more of work done. Fantastic central area and nice sized rooms but the staff seems overwhelmed and understaffed. It took 25 minutes to check in and another 25 minutes to get my bill upon departure.
Stayed 2 nights in Jun 2019