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Novotel Suites Hanoi

4.0 star property
Family-friendly 4-star hotel near Indochina Plaza Ha Noi

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Suites Hanoi

Exterior
Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers
Exterior
Rainfall showerhead, eco-friendly toiletries, hair dryer, bathrobes
3 bars/lounges, rooftop bar, lobby lounge

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Room service
    Room service
  • Parking included
    Parking included

Explore the area

Map
5 Duy Tan Street, Cau Giay, Hanoi
  • Indochina Plaza Ha Noi
    11 min walk
  • Keangnam Landmark Tower 72
    3 min drive
  • Vietnam Museum of Ethnology
    3 min drive
  • Hanoi (HAN-Noi Bai Intl.)
    34 min drive

Room options

View all photos for Deluxe Studio, 2 Single Beds

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Deluxe Studio, 2 Single Beds

  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms | View from room

Executive Apartment, 2 Bedrooms

  • 72 sq m
  • City view
  • Sleeps 8
  • 2 Double Beds

View all photos for Superior Studio, 1 King Bed

Superior Studio, 1 King Bed

Superior Studio, 1 King Bed

  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Apartment, 1 Bedroom

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Executive Apartment, 1 Bedroom

  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Deluxe Studio, 1 King Bed

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Novotel Hanoi Thai Ha
Pool
Spa
Kids pool
Parking included
4.7 out of 5, Exceptional, (48)
The price is CA $161
per night
CA $183 total
includes taxes & fees
2 Dec - 3 Dec
Novotel Hanoi Thai Ha

About the area

Hanoi

Cau Giay stay.With a stay at this Cau Giay hotel, you'll be within half a mile (1 km) of Indochina Plaza Ha Noi and 2 miles (3 km) of My Dinh Aquatics Centre. My Dinh National Stadium and Vietnam National Convention Center are also within 3 miles (5 km).

What's nearby

  • Indochina Plaza Ha Noi - 11 min walk - 1.0 km
  • Vietnam National Convention Center - 4 min drive - 3.6 km
  • My Dinh National Stadium - 5 min drive - 4.4 km
  • Ho Chi Minh Mausoleum - 7 min drive - 6.7 km
  • Hoan Kiem Lake - 9 min drive - 8.7 km

Getting around

  • Ga Thuong Tin Station - 20 min drive
  • Ga Hà Đông Station - 35 min drive
  • Noi Bai Intl. Airport (HAN) - 34 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Bún Riêu Bề Bề- A19 Cốm Vòng, Dịch Vọng Hậu - ‬2 min walk
  • ‪Twitter Beans Coffee - ‬1 min walk
  • ‪Mango Coffee - ‬2 min walk
  • ‪Cơm tấm Tường Hân - ‬1 min walk

About this property

Novotel Suites Hanoi

Family-friendly 4-star hotel near Indochina Plaza Ha Noi
Novotel Suites Hanoi offers its guests a children's pool, an outdoor pool, a sauna, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and 3 meeting rooms are available. Event space at this hotel measures 1938 square feet (180 square meters) and includes conference space. A rooftop terrace, a complimentary children's club, and multilingual staff are also featured at the family-friendly Novotel Suites Hanoi. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

  • 1 building
  • 151 guestrooms or units
  • 17 levels
  • 3 bars or lounges
  • 1938 sq ft of conference space
  • 180 sq m of conference space
  • Built in 2015
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
  • Dining venue
Novotel Suites Hanoi offers 151 air-conditioned accommodations with minibars (stocked with some free items) and minibars. LCD televisions come with cable channels. Accommodations at this 4-star hotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, French, Italian, Japanese, Korean, Spanish, Vietnamese

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cribs/infant beds
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Playground
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–9:30 AM on weekdays and 6:00 AM–10:00 AM on weekends: VND 520000 for adults and VND 260000 for children
  • 1 restaurant
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Bicycle rentals
  • Children's pool
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • LCD TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Cookware/dishes/utensils
  • Electric kettle
  • Free bottled water
  • Free minibar (some items)
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Suites Hanoi

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 981750.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 520000 for adults and VND 260000 for children
  • Airport shuttle fee: VND 1150000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: VND 1150000 (one-way), (up to 15 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 981750.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. Long-term renters welcome.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • One child 15 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Suites Hanoi Opening March 2016 Hotel
Novotel Suites Opening March 2016 Hotel
Novotel Suites Hanoi Opening March 2016
Novotel Suites Opening March 2016
Novotel Suites Hanoi Opening May 2016 Hotel
Novotel Suites Opening May 2016 Hotel
Novotel Suites Hanoi Opening May 2016
Novotel Suites Opening May 2016
Novotel Suites Hanoi (Opening March 2016)
Novotel Suites Hanoi (Opening April 2016)
Novotel Suites Hanoi Hotel
Novotel Suites Hanoi (Opening May 2016)
Novotel Suites
Novotel Suites Hanoi Hotel
Novotel Suites Hanoi Hanoi
Novotel Suites Hanoi Hotel Hanoi

Novotel Suites Hanoi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 104 out of 189 reviews" "
Rating 8 - Good. 70 out of 189 reviews" "
Rating 6 - Okay. 8 out of 189 reviews" "
Rating 4 - Poor. 3 out of 189 reviews" "
Rating 2 - Terrible. 4 out of 189 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Thu

Liked: Staff & service, property conditions & facilities
Food is okay.
Stayed 5 nights in Aug 2024

10/10 Excellent

Thu

Liked: Cleanliness, staff & service, property conditions & facilities
next to a spa. Food is ok
Stayed 3 nights in Aug 2024

10/10 Excellent

Venice

Stayed 2 nights in Jun 2024

8/10 Good

Seok Leng

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff good breakfast.
Stayed 3 nights in May 2024

10/10 Excellent

Suhas

Stayed 1 night in Apr 2024

10/10 Excellent

KENJI

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
近くにコンビニがあって便利だった。 部屋も掃除が行き届いており、清潔であった。 朝食バイキングが種類が豊富で美味しかったです。
Stayed 3 nights in Apr 2024

10/10 Excellent

Alabhya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

8/10 Good

Sengxay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place and value for money.
Great place for stopover before moving to other part in the region. Near to any amenities; coffee places, shopping mall and places of interest. Can’t complain when you’ve great staff in the hotel.
Stayed 1 night in Sep 2023

10/10 Excellent

Yong Boon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Repeated visit!
Stayed 2 nights in Jul 2023

8/10 Good

Seok Leng

Stayed 2 nights in Apr 2023

10/10 Excellent

Kumar

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Service
Everything at the hotel was great: Location, Room, Breakfast, Lobby, etc. But the biggest reason for me to go there again and again is the helpful, friendly and efficient staff, willing to help with anything.
Stayed 2 nights in Feb 2023

10/10 Excellent

Kumar

Stayed 2 nights in Feb 2023

10/10 Excellent

Kumar

Stayed 2 nights in Feb 2023

2/10 Terrible

Kanniphat

Stayed 4 nights in Sep 2022

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here often whenever I visit for business meeting
Stayed 4 nights in Feb 2020

10/10 Excellent

Erin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came here for Ms. Loan. Unfortunately she is busy with her work but still made the strong effort to come and see me and say hello at the 17th floor. Will definitely return to this Hotel when I visit again despite the higher price and no convenient stores nearby. PS: Please top up some cup/bowl noodles for guest to purchase.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Stayed 4 nights in Dec 2019

10/10 Excellent

Priyani Devika

Stayed 1 night in Nov 2019

10/10 Excellent

maggie

Stayed 3 nights in Oct 2019

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Erin, Singapore

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Returned to stay after the last trip last year December from work. This time with a colleague so booked the 2 room apartment and try out. Back to find the staff Ms. Loan to have a chat which was the one of the main reason I chose Novotel. Great to see her again and hope to be back soon again for a stay. Overall great, one minus point is the hot water in bathroom is slightly difficult to use to adjust the correct temperature, but is not a big issue. Hope the rooftop bar can open till 2 a.m. or more to accommodate my return late from work at 12 a.m. Overall, a great stay!
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll be back this hotel for business soon and quite nice get there.
Stayed 3 nights in Aug 2019