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Mercure Cayenne Royal Amazonia Hotel

4.0 star property
Family-friendly 4-star hotel with 2 restaurants

Choose dates to view prices

Photo gallery for Mercure Cayenne Royal Amazonia Hotel

Outdoor pool, sun loungers
Interior entrance
Bar (on property)
Sauna, hot tub, Turkish bath, body treatments, body wraps, body scrubs
Sports facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Bar
  • Pool
  • Breakfast available
  • Housekeeping

Explore the area

Map
45 Rue De L'Ara Bleu, Route De Zéphir, Cayenne, 97300
  • Montjoly Beach
    ‪3 min drive‬
  • Musée Alexandre-Franconie
    ‪6 min drive‬
  • Place des Palmistes
    ‪6 min drive‬
  • Cayenne (CAY-Cayenne - Félix Eboué)
    ‪27 min drive‬

Room options

View all photos for Classic Twin Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Classic Twin Room, 2 Single Beds

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Double Bed with Sofa bed

Suite, 1 Double Bed with Sofa bed

Suite, 1 Double Bed with Sofa bed

  • 41 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, Multiple Beds

Classic Room, Multiple Beds

Classic Room, Multiple Beds

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Classic Room, 1 Double Bed, Balcony

Classic Room, 1 Double Bed, Balcony

Classic Room, 1 Double Bed, Balcony

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Privilege, Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Privilege, Room, 1 Double Bed with Sofa bed

  • 34 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

About the area

Cayenne

Close to the beach.You'll find Montjoly Beach and Cyno Garde within 2 miles (3 km) of this hotel. Botanical Gardens and Fort Diamant are also within 2 miles (3 km).

What's nearby

  • Montjoly Beach - 3 min drive - 1.9 km
  • Botanical Gardens - 3 min drive - 2.2 km
  • Cayenne Hospital - 4 min drive - 2.9 km
  • Musée Alexandre-Franconie - 6 min drive - 4.0 km
  • Place des Palmistes - 6 min drive - 4.0 km

Getting around

  • Cayenne (CAY-Cayenne - Félix Eboué) - 27 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪La Brasserie Royale - ‬1 min walk
  • ‪Kfc - ‬8 min drive
  • ‪McDonald's - ‬9 min drive
  • ‪Les Palmistes - ‬6 min drive

About this property

Mercure Cayenne Royal Amazonia Hotel

Family-friendly 4-star hotel with 2 restaurants
Mercure Cayenne Royal Amazonia Hotel offers its guests a full-service spa, an outdoor pool, and a hot tub. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business center and a meeting room are available. A children's pool, a fitness center, and spa services are also featured at the family-friendly Mercure Cayenne Royal Amazonia Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Cayenne hotel.

  • 134 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Built in 2014
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers for purchase
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
Mercure Cayenne Royal Amazonia Hotel offers 134 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Spa Royal has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily.

Languages

English, French, Portuguese, Spanish

Similar properties

Exterior

Ibis Styles Cayenne Centre Amazonia (Ouverture Juin 2024)

  • Air conditioning
  • Housekeeping
  • 24/7 front desk
4.2 out of 5, Very good, 15 reviews
The price is CA $187
CA $191 total
includes taxes & fees
Apr 6 - Apr 7
Ibis Styles Cayenne Centre Amazonia (Ouverture Juin 2024)

Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mercure Cayenne Royal Amazonia Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Carte Blanche, and cash. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property Registration Number FR93602036444

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Royal Amazonia Hotel Cayenne
Royal Amazonia Hotel
Royal Amazonia Cayenne
Royal Amazonia
Mercure Royal Amazonia Hotel
Mercure Cayenne Royal Amazonia
Mercure Royal Amazonia
Mercure Cayenne Royal Amazonia
Mercure Cayenne Royal Amazonia Hotel Hotel
Mercure Cayenne Royal Amazonia Hotel Cayenne
Mercure Cayenne Royal Amazonia Hotel Hotel Cayenne

Mercure Cayenne Royal Amazonia Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 58 out of 152 reviews
Rating 8 - Good. 68 out of 152 reviews
Rating 6 - Okay. 15 out of 152 reviews
Rating 4 - Poor. 6 out of 152 reviews
Rating 2 - Terrible. 5 out of 152 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

6/10 Okay

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

6/10 Okay

Marcus

Liked: Cleanliness
Stayed 6 nights in Jan 2024

10/10 Excellent

Prabhjot

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there for one night only. For that the experience was good. Had to wait for over 2 hours to get dinner, the hotel kitchen was full. No options to dine out on a Sunday night either so had to bear the long wait. Plenty of amenities and spacious and comfortable room.
Stayed 1 night in Nov 2023

8/10 Good

Charles H

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

cedric

Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2020

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel in French Guyane
Overall a good option for a stay in Guyane. Well located, good food, good AC in the rooms, good wifi speed, and friendly staff; however, I wished they had more resources to help people who don't speak French (like car services and recommendations)

6/10 Okay

Everett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean but spotty amenities
The hotel is nice and the staff is friendly. Nonetheless, when I checked in I was told the WiFi was down and would be up in about an hour." Later that day it was going to be up "tomorrow." Three days later I checked out without having access to WiFi--and no business center. The second night I was there the Hotel booked both its restaurants for a private party, without telling the guests. They also shut down rtoom service for the night so ,,, no food. The hotel is away from the downtown and there was no option within walking distance. Hungry night. Also, when it rained the satellite dish went out -- no TV.

8/10 Good

Ludovic

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Gaetan

Stayed 4 nights in Nov 2024

6/10 Okay

Florian

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Frédéric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

thierry

Stayed 1 night in Oct 2024

4/10 Poor

Romuald

Plateaux repas sale à même le sol dans le couloir C’est fort désagréable
Stayed 1 night in Aug 2024

10/10 Excellent

Raphaël

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

8/10 Good

Georges

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Thierry

Stayed 2 nights in May 2024

10/10 Excellent

Jacques Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel propre et digne d'un 4 étoiles. Le personnel est à l'écoute et prend soin de ses clients. Je recommande vivement et je reviendrai.
Stayed 11 nights in Apr 2024

8/10 Good

Sébastien

Business traveller
Stayed 5 nights in Apr 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cda affaires
Hotel bien personnel attentif ensemble de l'hôtel bien La Brasserie pourrais etre mieux Le Sushi tres bien je retourne
Stayed 7 nights in Mar 2024

10/10 Excellent

Miguel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Miguel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bonne hôtel, super piscine, le personnel au top. Suggestions manque de poisons au petit déjeuner et de sans gluten.
Stayed 1 night in Mar 2024

10/10 Excellent

Johannes Wilhelmus

Liked: Cleanliness, staff & service, property conditions & facilities
Weinig Engels
Stayed 7 nights in Jan 2024

10/10 Excellent

Romuald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Romuald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023