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Surestay Plus By Best Western Cebu City

2.5 star property
Baroque hotel near SM City Cebu

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Surestay Plus By Best Western Cebu City

Lobby
Family Room, 2 Queen Beds, Non Smoking
Premier Room, 2 Double Beds, Non Smoking
Premier Room, 2 Double Beds, Non Smoking
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included

Explore the area

Map
Danaque Building, Capitol Site, Cebu, 6000
  • Cebu Doctor's University Hospital
    2 min walk
  • Chong Hua Hospital
    8 min walk
  • Osmeña Fountain Circle
    8 min walk
  • Cebu (CEB-Mactan - Cebu Intl.)
    37 min drive

Room options

View all photos for Premier Room, 2 Double Beds, Non Smoking

Premier Room, 2 Double Beds, Non Smoking

Premier Room, 2 Double Beds, Non Smoking

  • 29.09 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, 2 Queen Beds, Non Smoking

Minibar, in-room safe, individually furnished, desk

Family Room, 2 Queen Beds, Non Smoking

  • 33.7 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

  • 23.96 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Twin Room, 2 Double Beds, Non Smoking, Kitchenette

Minibar, in-room safe, individually furnished, desk

Premier Twin Room, 2 Double Beds, Non Smoking, Kitchenette

  • 27.74 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

  • 23.55 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking

  • 20.50 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Room, 3 Single Beds, Non Smoking

Premier Room, 3 Single Beds, Non Smoking

Premier Room, 3 Single Beds, Non Smoking

  • 28.31 sq m
  • Sleeps 3
  • 3 Twin Beds

Similar properties

Exterior
Amber Hotel - Cebu
Breakfast included
Parking included
Free WiFi
Restaurant
4.4 out of 5, Excellent, (19)
The price is CA $58
per night
CA $71 total
includes taxes & fees
5 Dec - 6 Dec
Amber Hotel - Cebu

About the area

Cebu

Capitol Site stay.A stay at this Capitol Site hotel places you steps from Cebu Doctor's University Hospital and within a 5-minute walk of Jose Rizal Memorial Library. St Patrick’s Square and Chong Hua Hospital are also within half a mile (1 km).

What's nearby

  • Osmeña Fountain Circle - 8 min walk - 0.7 km
  • Mango Square - 9 min walk - 0.8 km
  • Ayala Center - 4 min drive - 2.6 km
  • SM City Cebu - 5 min drive - 3.7 km
  • Waterfront Cebu City Casino - 5 min drive - 3.5 km

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 37 min drive

Restaurants

  • ‪Bo's Coffee - ‬1 min walk
  • ‪Manila Foodshoppe - ‬2 min walk
  • ‪Tagala Chicken Butterfly - ‬3 min walk
  • ‪Coffee Prince Cebu - ‬3 min walk
  • ‪Bittersweet Pastry Shop - ‬2 min walk

About this property

Surestay Plus By Best Western Cebu City

Baroque hotel near SM City Cebu
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

The business-friendly Surestay Plus By Best Western Cebu City also features concierge services and an elevator. Free self parking is available.

This Baroque Cebu hotel is smoke free.

  • 62 guestrooms or units
  • Buffet breakfast (free)
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Surestay Plus By Best Western Cebu City offers 62 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. These individually furnished accommodations have separate sitting areas. 32-inch LED televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Elevator door width (inches): 31
  • Front entrance ramp
  • In-room accessibility
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • 9 stairs to reach property
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • 8 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LED TV
  • Digital channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Surestay Plus By Best Western Cebu City

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 1200 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: PHP 1200 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: GCash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, and GCash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Guests can access their rooms with a mobile device.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Surestay Plus By Cebu City
Surestay Plus By Best Western Cebu City Cebu
Surestay Plus By Best Western Cebu City Hotel
Surestay Plus By Best Western Cebu City Hotel Cebu

Surestay Plus By Best Western Cebu City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 60 out of 95 reviews" "
Rating 8 - Good. 26 out of 95 reviews" "
Rating 6 - Okay. 7 out of 95 reviews" "
Rating 4 - Poor. 0 out of 95 reviews" "
Rating 2 - Terrible. 2 out of 95 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Divina

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Should have music on the lounge even just instrumental music on low volume
Stayed 3 nights in Aug 2024

10/10 Excellent

juanito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jomar and Eve at the front desk is very courteous and accommodating ! I was given an upgrade and complimentary breakfast!
Stayed 2 nights in Aug 2024

8/10 Good

Anthony

Liked: Staff & service
Friendly staff alot of fruit flys /aunts the employees very helpful
Stayed 4 nights in Aug 2024

8/10 Good

rosita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SureStay is a place of convenience and comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and peaceful
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Big room. Walkable to shopping and dining . Staffs we're nice and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Arvin

Liked: Cleanliness, staff & service, property conditions & facilities
nice and cizy
Stayed 1 night in Jul 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and friendly helpful staff. Surrounding area is not so nice, although it was raining which always makes things a little less appealing. Don't like the frosted door to the bathroom. Like a bit more privacy
Stayed 1 night in Jul 2024

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff especially Jo and Jai, all of them are very pleasant, accomodating, friendly and wonderful people. The hotel is very clean. The breakfast is great.
Stayed 5 nights in Jul 2024

8/10 Good

Jenny

Great
Stayed 11 nights in Jun 2024

10/10 Excellent

Robert and Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On a few of these categories I would have put more then 5 stars. This place is the place to stay if you are in Cebu. The best hotel staff I ever had. Kind, courteous and extremely helpful. 7 stars out of 5
Stayed 4 nights in Jun 2024

6/10 Okay

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Its good. Was a good stay. The room had everything you need
Stayed 1 night in Jun 2024

10/10 Excellent

Sevant Day

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the whole package is great,
Stayed 2 nights in Jun 2024

8/10 Good

demy

Stayed 2 nights in Mar 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
I had a good stay and the service was excellent.
Stayed 1 night in Jun 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean and in good condition. The staff was professional and friendly. The free breakfast was good quality. It was only a little more than a mile away from the SM Megamall. I would recommend it.
Stayed 1 night in Jun 2024

10/10 Excellent

Stephen, Glouester

Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good staycation
In 29days during our stay in hotel, people there are really nice the staff are approachable kung meron kang concern, ma sosolve agad
Stayed 28 nights in May 2024

8/10 Good

Stephen, Glouester

Liked: Cleanliness, staff & service, property conditions & facilities
basic, breakfast only. no other facilities. Noisy lift call
Stayed 2 nights in May 2024

10/10 Excellent

Evitha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It all good
Stayed 3 nights in Apr 2024

10/10 Excellent

Goldie Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people and hotel
Stayed 1 night in Mar 2024

10/10 Excellent

Terence

Stayed 3 nights in May 2024

10/10 Excellent

genevieve

Stayed 2 nights in May 2024

10/10 Excellent

Robert and Marie

Stayed 1 night in May 2024