All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Had to change rooms because of a water leak but the change was handled quickly. The breakfast was great and the room was spacious.
Verified traveller
Stayed 4 nights in Jan 2018
8/10 Good
Lina
21 Oct 2017
Liked: Staff & service, room comfort
For the price, I was happy.
Customer service was excellent! The room was spacious, and the bed was super comfy. TV had direct tv with movie channels- that was a plus. On the down side, the pool was not heated. It was cold like ice. And there is no longer a hot tub. Also, our room was musty and had a funny smell... felt like there was a humidifier running??? I think it's just an older hotel, but for the price, I was happy.
Two roaches running around the bathroom. The tub was peeling where you had to stand to shower. Felt very unclean, thankfully I brought flip flops and Lysol with me.
Hotel was clean, convienie t to my event and staff was very friendly, room was very spacious and the pillows were incredibly comfortable as was the bed, breakfast was good!
We booked this hotel and paid and about 30 minutes later we get a text that it was overbooked and cancelled. I had to call hotels.com and ask for a refund.
We stayed here during Hurricane Irma and cannot express in words all the gratitude for these people. They took the best care of us, cook us, gave us donations. The hotel and the place is beautiful too, but the outstanding service is something you dont see every day!!!
We evacuated our parents from Florida due to hurricane Irma. When they arrived after a long days of driving they were met by a more than welcoming than welcoming staff, a community of volunteers who provided guests with a barbaque dinner and a spacious suite! Thank you for your hospitality!
Lauren and the Staff were great! The rooms were clean and very comfortable. I woulkd highly recommend this hotel. The only drawback is the pool, although nice to look at, isn't open.
I chose this facility because it listed an indoor pool. It was closed the whole time I was there..."it will be open tomorrow," but I departed before 'tomorrow' came.