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DoubleTree by Hilton Celaya

4.0 star property
4-star Art Deco hotel near Temple of El Carmen

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Photo gallery for DoubleTree by Hilton Celaya

Fitness facility
Outdoor pool, open 6:00 AM to 10:00 PM, sun loungers
Lobby
Hypo-allergenic bedding, minibar, in-room safe, desk
Business centre

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Gym
  • Room service
  • Housekeeping

Explore the area

Map
Blvd Adolfo Lopez Mateos Ote. 1260, Col. Las Insurgentes, Celaya, GTO, 38080
  • Octavio Ocampo Art Museum
    ‪3 min drive‬
  • Temple of San Francisco
    ‪3 min drive‬
  • Waterball Tower
    ‪3 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds

  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area

Suite, 1 King Bed

  • 72 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Holiday Inn Express & Suites Celaya by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (622)
The price is CA $70
per night
CA $84 total
includes taxes & fees
6 Mar - 7 Mar
Holiday Inn Express & Suites Celaya by IHG

About the area

Celaya

Close to airport.You'll find Temple of El Carmen and Lasallista Benavente University within 2 miles (3 km) of this hotel. Galerias Celaya Mall and Xochipilli Park are also within 3 miles (5 km).

What's nearby

  • Celaya Main Garden - 3 min drive
  • Alameda Park - 4 min drive
  • Galerias Celaya Mall - 4 min drive
  • Miguel Aleman Valdes Stadium - 6 min drive
  • Plaza Parque Celaya - 8 min drive

Getting around

  • Bajío Intl. Airport (BJX) - 78 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪La Manchega - ‬6 min walk
  • ‪La Brasita - ‬1 min walk
  • ‪Golden China Super Buffet - ‬7 min walk
  • ‪KFC - ‬1 min walk

About this property

DoubleTree by Hilton Celaya

4-star Art Deco hotel near Temple of El Carmen
DoubleTree by Hilton Celaya offers its guests a children's pool, an outdoor pool, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 10800 square feet (1003 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Celaya. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This Art Deco Celaya hotel is smoke free.

  • 1 building
  • 134 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 10800 sq ft of conference space
  • 1003 sq m of conference space
  • Built in 2018
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Outdoor picnic space
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
DoubleTree by Hilton Celaya offers 134 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. A pillow menu is available. 43-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–noon: USD 10-12 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Children's pool
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 79
  • Hand-held showerhead
  • Handrails in stairways
  • Stairway handrail height (inches): 22
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 8 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 43-inch LED TV
  • Pay movies
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10 to 12 per person
  • Airport shuttle fee: USD 40 per person (one-way)
  • Airport shuttle fee per child: USD 40 (one-way), (from 1 to 18 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree by Hilton Celaya Hotel
DoubleTree by Hilton Celaya Celaya
DoubleTree by Hilton Celaya Hotel Celaya

DoubleTree by Hilton Celaya Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 284 out of 350 reviews
Rating 8 - Good. 39 out of 350 reviews
Rating 6 - Okay. 13 out of 350 reviews
Rating 4 - Poor. 4 out of 350 reviews
Rating 2 - Terrible. 10 out of 350 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Stayed 2 nights in Oct 2024

10/10 Excellent

Ruben

Stayed 1 night in Oct 2024

2/10 Terrible

sergio

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Patricia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel this the best hotel in celaya
Stayed 1 night in Oct 2024

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it very comfortable, clean food is delicious. No complaints about this place highly recommend
Stayed 1 night in Oct 2024

10/10 Excellent

cesar carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Andrea, Guatemala

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Hotel hallways and hotel rooms smell awful. Could smell better like odorant or cleaning products.
Stayed 1 night in Sep 2024

8/10 Good

Andrea, Guatemala

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel and restaurant staff was serviceable, attentive and kind. The hotel amenities are ok. Pretty hotel but smells kinda weird. Hotel hallways smell awful the moment you step out of the elevator and the room smells off.
Stayed 1 night in Sep 2024

8/10 Good

URIEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

FRANCISCO

Travelled with family and small children
Liked: Cleanliness, staff & service
It felt pretty standard. The in-room service was ok but the buffet food quality was frankly poor. Fruit gone bad, egg was dry and over cooked and the bread was not fresh. Otherwise, the staff was friendly and did their best to provide a good experience. The restaurant's manager did a superb job in accommodating a table for a big group.
Stayed 1 night in Aug 2024

4/10 Poor

Jon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was amazing and enjoyed my time there until I had to leave a day early due to my safety. I asked for a refund for the nights I left early and did not received the refund.
Stayed 4 nights in Jul 2024

8/10 Good

Allan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

RAFAEL

Stayed 1 night in Jul 2024

10/10 Excellent

Santiago

Stayed 2 nights in Jul 2024

10/10 Excellent

eugenia g

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Reyna

Stayed 1 night in Jun 2024

10/10 Excellent

Marcelino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia en Celaya
Excelente hotel, muy buen servicio. Ampliamente recomendable
Stayed 2 nights in Jun 2024

8/10 Good

Blanca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper cómodo, limpio, la piscina súper.
Stayed 2 nights in May 2024

10/10 Excellent

Blanca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great
Stayed 2 nights in May 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está en excelente estado,el personal de restaurante muy bien, creo que falta mejorar el servicio del personal de recepción
Stayed 1 night in May 2024

10/10 Excellent

Luis Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Todo excelente
Stayed 3 nights in May 2024

10/10 Excellent

Gilberto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2024

8/10 Good

JESUS

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable
Stayed 1 night in May 2024

10/10 Excellent

Satoshi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2024