6/10 Okay
Philip
Travelled with partner
14 Nov 2024
Disliked: Property conditions & facilities
This hotel was OK but only OK in my opinion.
We have stayed in 5 other hotels on this trip in Indonesia all of which have been better than this one and this was by no means the cheapest.
The hotel rooms are dated and need significant upgrading to justify the 4 star rating. There is not much that feels luxury about the room, not the bedding, towels or any nice little touches. The TV did not work for the first day of our stay and our shower kept running out of water every few minutes - all quite small stuff but added together in none of it felt great.
There are not really any communal areas in the hotel to sit and relax other than the Klif Restaurant and adjoining pool which are open to the public. The pool area does not have proper sun beds, just a few bean bags dotted around. There is a good free shuttle bus to Yellow Bridge which we found useful.
We didn’t have much engagement with the staff here but the bits we did felt less warm and welcoming than we have experienced in other hotels.
We would not choose to return to this hotel because we think there are nicer places but did like the local area.
Philip
Stayed 3 nights in Nov 2024