Hotel Toscana

3.0 star property
3-star hotel near Mystery Rooms

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Toscana

Front of property
Classic Triple Room, 1 Bedroom
View from property
Basic Twin Room
Reception

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Laundry
  • Housekeeping
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

Map
Jungfraustrasse 19, Interlaken, 3800
  • Kletterhalle Interlaken
    1 min walk
  • Hoeheweg
    1 min walk
  • Kunsthaus Interlaken
    1 min walk
  • Bern (BRN-Belp)
    40 min drive

Room options

Double Room (attic)

  • 19 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

Classic Triple Room, 1 Bedroom

  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

Basic Twin Room

  • 17 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

Basic Double Room, 2 Single Beds

  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

Double Room, Balcony

  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds

Economy Triple Room, 1 Bedroom

  • 16 sq m
  • Sleeps 3
  • 3 Twin Beds

Comfort Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Basic Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

Double Room Single Use

  • 17 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

Quadruple Room

  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Double Room (Air conditioning)

  • Sleeps 3
  • 2 Twin Beds

Similar properties

About the area

Interlaken

Central Interlaken stay.With a stay at this Central Interlaken hotel, you'll be steps from Kunsthaus Interlaken and Kletterhalle Interlaken. Hoeheweg and Interlaken Casino are also within half a mile (1 km).

What's nearby

  • Hoeheweg - 1 min walk - 0.1 km
  • Interlaken Casino - 7 min walk - 0.6 km
  • Mystery Rooms - 8 min walk - 0.7 km
  • Interlaken Ost Ferry Terminal - 17 min walk - 1.4 km
  • Harder Kulm - 13 min drive - 5.8 km

Getting around

  • Interlaken West Station - 6 min walk
  • Zurich Airport (ZRH) - 123 min drive

Restaurants

  • ‪Funky Chocolate Club Switzerland - ‬1 min walk
  • ‪Grand Café Restaurant und Confiserie Schuh - ‬2 min walk
  • ‪Azzurra Bar Gelateria - ‬1 min walk
  • ‪Layali Beirut - ‬1 min walk
  • ‪PizPaz - ‬1 min walk

About this property

Hotel Toscana

3-star hotel near Mystery Rooms
There are 2 restaurants on site. Public spaces have free WiFi. A terrace, ski storage, and tour/ticket assistance are also featured at Hotel Toscana. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Interlaken hotel is smoke free.

  • 1 building
  • 24 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Meeting rooms
  • Ski equipment storage
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area
Hotel Toscana offers 24 accommodations with safes and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, French, German, Italian, Portuguese, Spanish

Property amenities

Family friendly

  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CHF 15.00 per night)
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • Ski shuttle nearby

Food and drink

  • 2 restaurants

Things to do

  • Bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Cribs/infant beds (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Electric kettle

More

  • Desk
  • Laptop-friendly workspace
  • Local maps
  • Safe
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 30.0 per day.
  • Cribs (infant beds) are available for CHF 20.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CHF 15.00 per night
  • Crib (infant bed) fee: CHF 20.0 per day
  • Rollaway bed fee: CHF 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Discover, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless payment methods are available for all transactions.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Toscana
Hotel Toscana Interlaken
Toscana Interlaken
Interlaken Minotel
Minotel Interlaken
Minotel Toscana Hotel Interlaken
Hotel Toscana Hotel
Hotel Toscana Interlaken
Hotel Toscana Hotel Interlaken

Hotel Toscana Reviews

Reviews

6.8
Rating 10 - Excellent. 96 out of 506 reviews" "
Rating 8 - Good. 173 out of 506 reviews" "
Rating 6 - Okay. 110 out of 506 reviews" "
Rating 4 - Poor. 58 out of 506 reviews" "
Rating 2 - Terrible. 69 out of 506 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Nathan

Travelled with partner
Disliked: Amenities, property conditions & facilities
This hotel was not a 3 star. The room was dirty. The hotel charged way too much to stay here for the type of room we had. We were very disappointed
Stayed 2 nights in Jul 2024

4/10 Poor

chidambaram

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel for 4 nights. Upon entering, the room/beds seemed fine, however when we entered the bathroom, it appeared to be in very poor condition, the blow dryer didnt work, and overall just unclean. The weather was also quite hot, and there was just one small handheld fan, which did not suffice for our whole family throughout the room. The bedsheets also had stains, and the room was not cleaned daily. It took two request and two day to have the room cleaned. I wouldn't recommended this hotel.
Stayed 4 nights in Aug 2024

6/10 Okay

david

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Adequate
Functional room, cramped but did the job Somewhat dated, but staff very helpful and friendly
Stayed 4 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
It was a non smoking room with balcony, previous client smoked in room, there was smoke smell, in room, food smell in hallways. Hot, no AC, 1 floor fan and 1 table fan. Room was spacious but bathroom pretty small. Staff helpful with most things when asked. Noisy at night since there are restaurants on the street level. Location convenient for public transit.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ahmed

Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Seung, CYPRESS

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Toscana is a hotel to stay away!!!! They are heniously terrible!!!!
Stayed 4 nights in Jul 2024

10/10 Excellent

TARO

Stayed 2 nights in Jul 2024

6/10 Okay

Amer

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
It was overall average
Stayed 4 nights in Jul 2024

8/10 Good

Gidion

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Hotel is outdated but functional. Centrally located to train and bus stations. Would go back and use this hotel again in the future.
Stayed 2 nights in Jul 2024

10/10 Excellent

Manzurul

Stayed 2 nights in Jul 2024

4/10 Poor

karin

Disliked: Cleanliness, property conditions & facilities
Room and bathroom was outdated and not very clean. Bathroom still had dirty glasses and used towels from a previous guest. Bed linens were rather worn --- one bottom sheet had holes in it. No daily service making the beds. Would not stay here again.
Stayed 2 nights in Jul 2024

6/10 Okay

Kumar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Extremely over priced. No air conditioning. Very very hot. Small room. Inadequate lighting. Inconvenient plug locations. One looks like 50 watt bulb in a very small bathroom. Safe did not work. Did not clean the rooms as promised. Bugs. Never again …. It is not the star rating it portrayed… i would give it a 2 Star AT BEST and i am being liberal .
Stayed 3 nights in Jul 2024

6/10 Okay

Wida

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The Breakfast is the main issue here. People leave to tourist places early morning and there isn’t any restaurant open around so the best option is that hotel should provide breakfast.
Stayed 2 nights in Jul 2024

4/10 Poor

Lindsey

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fine choice if you’re desperate
It’s a step up from a hostel. Felt like we were back in dorms. Shower curtain had mold growing on it. Staff was rude - we asked for late checkout and was told yes and then was texted, emailed, and yelled at by a housekeeper for having our bags in the room at 11:30a although a different staff member approved a 12p checkout. When I told the front desk we had late checkout they said “well no one told me.” Also, everything smells like takeout food from the Asian restaurant below. Location was amazing which is the only reason for the star I gave.
Stayed 2 nights in Jul 2024

2/10 Terrible

Muhammad Moiz

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only good thing about this property is its proximity from the main shopping and sight seeing areas. The hotel staff is extremely careless and the rooms are dirty and not well kept. We found hair and dust all over the room during our visit and will not be returning. They also have an odd system for keys in which you have to return your room key and grab the key for the outside door when you go out at night and you can get your room key back once you return the outside key.
Stayed 1 night in Jul 2024

4/10 Poor

Ramana Nath, brampton

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Staff were responsive attentive to our needs..they store the luggage for you.. most places in Interlaken does not do. however basic room..bathroom is clean but old and moldy. Beds are not comfortable. Location is convenient.. close to restaurants, Grocery and shopping cannot expect more in Interlaken. For the price bathrooms need to be renovated and better beds to be provided.
Stayed 3 nights in Jun 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Place
There is nothing italian about the place and the pictures lie. There is an Indian and Chinese restaurant next to the entrance. The place is full of Chinese and Indian tourists, and caters primarily to them and their groups. Seems to be a place for tour operators to park people. The bathrooms are small and weird. The room keeping is done by a Chinese lady and a sketchy guy who is very unfirendly. Is a 2 star hotel, masquerading as a 3 star. Do not stay here if the cost is more than 200$ a night otherwise you will regret it. The city of Interlaken should be avoided by itself. Do yourself a favor and stay in the Mountains for the same price.
Stayed 3 nights in Jul 2024

4/10 Poor

MANNHU, north hills

Disliked: Cleanliness, staff & service, property conditions & facilities
This property is well situated in Interlaken and easy to get around town. This hotel is one step up from a hostel. The room was smelly and the bathroom had molds!!! Wished we stayed at n a different hotel. Would not recommend this place to our friends or family.
Stayed 3 nights in Jun 2024

6/10 Okay

Deepesh Kumar

Disliked: Cleanliness
Stayed 4 nights in Jun 2024

10/10 Excellent

Fnu

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2024

4/10 Poor

Julie

Stayed 1 night in Jun 2024

2/10 Terrible

Limor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst experience you will ever have, stay away
The worst experience you will ever have, stay away from this hotel. .The attitude is shocking, there is construction in the building in front of the rooms that wakes you up at seven in the morning, the shower is disgusting with mold and not clean, the service is Horrible, they ignore you and are not willing to talk to you,for help. The most appalling attitude. My advice is to stay away from there
Stayed 2 nights in Jun 2024

2/10 Terrible

UDAY

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

6/10 Okay

Srivasu

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
The place was very clean. However due to poor lighting inside the building, it looks dull and dingy!
Stayed 1 night in Jun 2024