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JEN Shenzhen Qianhai By Shangri-La

4.0 star property
4-star hotel near Xin'an Nantou Ancient City

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JEN Shenzhen Qianhai By Shangri-La

Reception
Indoor pool, outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas
STUDIO(L)
Gym
STUDIO(XL)

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Breakfast available
    Breakfast available

Explore the area

Map
No. 399 Qianwan 1st Road, Qianhai, Shenzhen-Hong Kong Corp Zone, Nanshan D., Shenzhen, Guangdong, 518054
  • Xin'an Nantou Ancient City
    3 min drive
  • Yifang Center
    4 min drive
  • Shenzhen Uniwalk Qianhai
    5 min drive
  • Shenzhen (SZX-Shenzhen Intl.)
    34 min drive

Room options

View all photos for STUDIO+ Twin

Premium bedding, down comforters, individually decorated

STUDIO+ Twin

  • 30 sq m
  • Bay view
  • Sleeps 3
  • 2 Twin Beds

View all photos for STUDIO King

STUDIO King

STUDIO King

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for STUDIO(XL)

Premium bedding, down comforters, individually decorated

STUDIO(XL)

  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for STUDIO(L)

STUDIO(L)

STUDIO(L)

  • 40 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for STUDIO Twin

Premium bedding, down comforters, individually decorated

STUDIO Twin

  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for STUDIO+ King

STUDIO+ King

STUDIO+ King

  • 30 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences
Pool
Parking included
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (121)
The price is CA $150
per night
CA $174 total
includes taxes & fees
3 Dec - 4 Dec
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About the area

Shenzhen

Nanshan stay.With a stay at this Nanshan hotel, you'll be within 2 miles (3 km) of Xin'an Nantou Ancient City and 6 miles (10 km) of Shenzhen Bay Sports Center. Happy Coast and Shekou Ferry Terminal are also within 6 miles (10 km).

What's nearby

  • Xin'an Nantou Ancient City - 3 min drive - 2.8 km
  • Yifang Center - 4 min drive - 4.1 km
  • Shenzhen University - 6 min drive - 5.5 km
  • Shekou Ferry Terminal - 7 min drive - 7.2 km
  • Window of the World - 9 min drive - 10.3 km

Getting around

  • Menghai Station - 6 min walk
  • Xili Railway Station - 9 min drive
  • Shenzhen Intl. Airport (SZX) - 34 min drive

Restaurants

  • ‪星巴克 - ‬17 min walk
  • ‪新强记港式茶餐厅 - ‬2 min drive
  • ‪兰州拉面 - ‬3 min drive
  • ‪东北烧烤城 - ‬16 min walk
  • ‪138西餐馆 - ‬17 min walk

About this property

JEN Shenzhen Qianhai By Shangri-La

4-star hotel near Xin'an Nantou Ancient City
JEN Shenzhen Qianhai By Shangri-La offers its guests an indoor pool, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

12 meeting rooms and coworking spaces are available. A vending machine, multilingual staff, and concierge services are also featured at JEN Shenzhen Qianhai By Shangri-La. Parking is available for a fee.

This 4-star Shenzhen hotel is smoke free.

  • 369 guestrooms or units
  • 2 bars or lounges
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Dining venue
JEN Shenzhen Qianhai By Shangri-La offers 369 air-conditioned accommodations, which are accessible via exterior corridors and feature bathrobes and slippers. Rooms open to lanais. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 44-inch LCD televisions come with cable channels. Bathrooms include showers, hair dryers, and children's slippers.

This Shenzhen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • Indoor pool
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (HKD 90 per day)
  • Electric car charging station on site
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: HKD 150 for adults and HKD 75 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges

Things to do

  • Indoor pool
  • Lifeguards on site
  • Outdoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 44-inch LCD TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

More

  • Access via exterior corridors
  • Children's slippers
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The property will be renovating from October 21 2024 to November 20 2024 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternate facilities during the renovation:

  • Indoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JEN Shenzhen Qianhai By Shangri-La

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately HKD 150 for adults and HKD 75 for children
  • Self parking fee: HKD 90 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash, and mobile payments.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Jen Shenzhen Qianhai By Shangri La
JEN Shenzhen Qianhai By Shangri-La Hotel
JEN Shenzhen Qianhai By Shangri-La Shenzhen
JEN Shenzhen Qianhai By Shangri-La Hotel Shenzhen

JEN Shenzhen Qianhai By Shangri-La Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 60 out of 78 reviews" "
Rating 8 - Good. 12 out of 78 reviews" "
Rating 6 - Okay. 3 out of 78 reviews" "
Rating 4 - Poor. 1 out of 78 reviews" "
Rating 2 - Terrible. 2 out of 78 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ching On

Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service
Stayed 1 night in Aug 2024

10/10 Excellent

Nicholas Yun Cheng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Mahesh, Singapore

Excellent Location, Cleanliness, Calm & Quiet Surroundings
Stayed 2 nights in May 2024

10/10 Excellent

Ho Wing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and Cozy Hotel
Stayed 1 night in Jul 2024

6/10 Okay

Man Ting, Miami

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
Hardware is good. Check in by 5 p. Room is not ready. Cleanliness is lacking. Staff need to be trained on their soft skills especially when you cater to family demographic Thanks
Stayed 1 night in Jun 2024

10/10 Excellent

Ping Lung Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2024

10/10 Excellent

Mun Yee

Stayed 1 night in Jun 2024

8/10 Good

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel, nice food at 5F, good spa and massage service, with huge gym room, but the so called luke warm water in the pool was cold.
Stayed 2 nights in Jun 2024

10/10 Excellent

ADELA CHING YAN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very new, so all the amenities are new of course. The room is very clean, the view over the cargo port was nice. Staff are very friendly. They don’t provide toothbrushes, shavers etc anymore in the room due to the sustainability law in China, but you can ask them for it, they will still provide upon request. The area at Qianhai is also new, very clean and very modern. Very different from other local area of China. It’s supposed to be a newly developed area for business hubs and higher end apartments. The hotel is very close to a nice waterfront, walkable distance, nice cool breeze. There are also quite a few new malls within 10-20 mins walk. Overall I enjoyed my stay here, reasonable price. I would come back again.
Stayed 1 night in Mar 2024

10/10 Excellent

Ho Wing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2024

10/10 Excellent

Jing

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Dec 2023

10/10 Excellent

Ho Yee Jaclyn

Stayed 1 night in Oct 2023

8/10 Good

Priscilla

Stayed 1 night in Jun 2023

8/10 Good

Wing Chee

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
房間偏細，有超大玻璃窗，冇咁侷促整體環境舒服。每間房間內水機，方便飲用。每層有公用空間有大型雪櫃，免費咖啡及冰塊可自取。酒店職員有禮，會主動解答客人問題。
Stayed 1 night in Aug 2024

10/10 Excellent

la

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Arman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

il-sin

Liked: Cleanliness, staff & service
good
Stayed 3 nights in Jul 2024

4/10 Poor

Lina

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
非常好！👍無論景色，服務，食物，各方面都非常好，尤其係職員，服務一流，特別係餐飲部，
Stayed 1 night in Mar 2024

10/10 Excellent

Wang Chak Ronald

Stayed 1 night in Jul 2024

8/10 Good

Kenny, Kowloon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can here the TV noise from the next room.
Stayed 2 nights in Jun 2024

8/10 Good

Wai Kit

Liked: Cleanliness, staff & service, property conditions & facilities
It takes too long for check in
Stayed 1 night in Jun 2024

10/10 Excellent

Chi Shing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Pui In Tammy

Stayed 1 night in Jun 2024

10/10 Excellent

Ying Wan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024