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Hotel Palacio de Santa Paula, Autograph Collection

5.0 star property
5-star luxury hotel near Alhambra

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Palacio de Santa Paula, Autograph Collection

Courtyard
Property amenity
Reception
Terrace/patio
Minibar, individually decorated, desk, laptop workspace

Reviews

9.0 out of 10

Wonderful

Guests liked:

Friendly staff

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Gym
  • Breakfast available
  • Housekeeping

Explore the area

Map
Gran Via De Colon 31, Granada, Granada, 18001
  • Calle Gran Via de Colon
    1 min walk
  • Calle Elvira
    1 min walk
  • Granada Cathedral
    4 min walk
  • Granada (GRX-Federico Garcia Lorca)
    22 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, View

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed, View

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Single Beds

Premium Room, 2 Single Beds

Premium Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Alhambra Palace Hotel

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.6 out of 5, Wonderful, (1067)
The price is CA $347
per night
CA $381 total
includes taxes & fees
12 Dec - 13 Dec
Alhambra Palace Hotel

About the area

Granada

City center stay.Within a 15-minute walk of this Granada City Center hotel, you'll find Granada Cathedral and Alhambra. Calle Gran Via de Colon and Calle Elvira are also within half a mile (1 km).

What's nearby

  • Calle Gran Via de Colon - 1 min walk - 0.0 km
  • Granada Cathedral - 4 min walk - 0.4 km
  • Plaza Nueva - 6 min walk - 0.5 km
  • Alhambra - 11 min walk - 1.0 km
  • Mirador de San Nicolas - 11 min walk - 1.0 km

Getting around

  • Granada (YJG-Granada Train Station) - 14 min walk
  • Granada (GRX-Federico Garcia Lorca) - 22 min drive

Restaurants

  • ‪Olympia - ‬2 min walk
  • ‪d'Sano - ‬3 min walk
  • ‪La Picatería - ‬3 min walk
  • ‪Asador Contrapunto - ‬2 min walk
  • ‪La bodega de gran via - ‬1 min walk

About this property

Hotel Palacio de Santa Paula, Autograph Collection

5-star luxury hotel near Alhambra
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

WiFi is free in public spaces. A health club, a terrace, and multilingual staff are also featured at the luxury Hotel Palacio de Santa Paula, Autograph Collection. Parking is available for a fee.

This 5-star Granada hotel is smoke free.

  • 1 building
  • 75 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Palacio de Santa Paula, Autograph Collection offers 75 accommodations with minibars and complimentary bottled water. Each accommodation is individually decorated. Plasma televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, French, German, Italian, Spanish

Property amenities

Family friendly

  • In-room child care (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 30.25 per night)
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: EUR 27.50 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Height-adjustable showerhead
  • Lever door handles
  • Transfer shower
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Cable channels
  • Plasma TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • In-room massage
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 27.50 per person
  • Self parking fee: EUR 30.25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

AC Autograph Collection
AC Palacio Santa Paula
AC Palacio Santa Paula Autograph Collection
AC Palacio Santa Paula Autograph Collection Granada
AC Palacio Santa Paula Autograph Collection Hotel
Ac Palacio De Santa Paula, Autograph Collection Hotel Granada
AC Santa Paula
Palacio Santa Paula
AC Palacio Santa Paula Autograph Collection Hotel Granada
Hotel Palacio de Santa Paula, Autograph Collection Hotel
Hotel Palacio de Santa Paula, Autograph Collection Granada
Hotel Palacio de Santa Paula, Autograph Collection Hotel Granada

Hotel Palacio de Santa Paula, Autograph Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 334 out of 503 reviews" "
Rating 8 - Good. 116 out of 503 reviews" "
Rating 6 - Okay. 29 out of 503 reviews" "
Rating 4 - Poor. 15 out of 503 reviews" "
Rating 2 - Terrible. 9 out of 503 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Scott

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The WiFi sucks...it takes a long time to get any internet connection and is very annoying. There's not a lot surrounding the hotel for restaurants, etc. and it pretty far away from the town center with no transportation options except for cabs, Uber.
Stayed 1 night in May 2024

10/10 Excellent

Babak

Liked: Cleanliness, staff & service, property conditions & facilities
I based all my stays on people’s comments so I will do the same for future travelers. This hotels courtyard was one of the nicest I’ve seen, it was clean and very convenient location, about a 25 minute walk to Alhambra. I chose 5 star hotels for all my stays and to be honest the rooms where not 5 stars, but I think it was 5 star for Granada standards, there are no super high end hotels in this city so based on location it was a 5 star. The staff was great and helpful and overall I would recommend you staying here if you want to see Granada and the Alhambra. Would also highly recommend going to the St Nichilas street at the top and having dinner at the restaurants facing the Alhambra at night.hope this helps.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alba, Spring

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location! Beautiful property!
Stayed 2 nights in Jul 2024

10/10 Excellent

Margaux

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Book here and you’re staying in a piece of Granada’s history as well as a superb hotel in terms of cleanliness, comfort, aesthetics, and location!
Stayed 3 nights in Jul 2024

6/10 Okay

Leila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gave me a weird feeling.
Stayed 1 night in Jun 2024

10/10 Excellent

vance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprising elegance!
Entrance on busy street belies a beautiful and charming hotel with a gorgeous courtyard and spacious rooms. Service is exceptional.
Stayed 2 nights in Jun 2024

6/10 Okay

Jerry, Honolulu

Liked: Cleanliness
I would rate it about a 3-star property. Rooms are small, coffee maker didn’t work, shower didn’t keep water off the bathroom floor. Service was polite. Low value for money.
Stayed 4 nights in May 2024

8/10 Good

Isabel

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous accommodations, super friendly and welcoming staff that go above and beyond already high expectations.
Stayed 5 nights in Apr 2024

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A peaceful courtyard and great service
Good hotel in the heart of Granada. This hotel has a beautiful courtyard that used to be a small cloister of a convent compete with gravestones. The Bar is wonderfully decorated with portraits of monks. The rooms are nicely appointed, with very comfortable beds. The staff at every level is very attentive.
The bar called Claustro
The bar called Claustro
Courtyard
Stayed 3 nights in Apr 2024

10/10 Excellent

Muzhi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Apr 2024

10/10 Excellent

Aidan, Spruce Grove

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a must if you go to Granada. It couldn’t be better located if they tried. The food and shopping around was beyond close and amazing, especially the food! The hotel is beyond impressive and historically phenomenal. The staff is beyond helpful and gracious and the rooms are perfect. Highly recommend, 10/10.
Stayed 3 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Granada
Incredible place to rest our heads. Upgrades to a junior suite and couldn’t have been happier.
Stayed 1 night in Jan 2024

10/10 Excellent

Keith

Stayed 6 nights in Jan 2024

10/10 Excellent

luis

Stayed 1 night in Jan 2024

10/10 Excellent

Lazaro

Stayed 3 nights in Jan 2024

10/10 Excellent

Monique Maria Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent bed and temperature control, immaculately clean, great atmosphere, very helpful and professional staff. Natasha on the front desk is fantastic.
Stayed 3 nights in Dec 2023

10/10 Excellent

Thomas R

Travelled with partner
The staff was extremely helpful, friendly and courteous. The restaurant is excellent, really one of the best in Granada. We will definitely return next time we visit.
Stayed 3 nights in Nov 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel
Horrible hotel and service We were given a much inferior room than we had booked because of the EU SUMMIT and politicians staying at this stupid hotel . So they had closed off the nice section of the hotel and rooms for the politicians and gave us a much inferior room than we had paid for and would refuse to process a refund.
Stayed 2 nights in Oct 2023

4/10 Poor

eran

Travelled with group
Disliked: Staff & service
The hotel is not worthy off his 5 star rating
Stayed 2 nights in Oct 2023

10/10 Excellent

Donal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience, pity they used plastic bottles
Stayed 4 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Richard

Stayed 2 nights in Jul 2023