Ratings based on 14 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.4 Service & staff
3.9 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jul. 24, 2019 on Expedia
Comment from Hotel Management
Jul. 25, 2019 by Reception, Hotel Management
Grazie mille :)
It was a pleasure for us!
by A traveller
NOT a glamping
Posted May 30, 2019 on HotelsWell. This is definitely not glamping. We paid €60 to sleep in a Fyre Festival style container. The staff was nice enough. But after paying all that money for a crappy little basic container they wouldn't provide us with toilet paper... they make you pay €4 for it. I've never even been to a proper campground without toilet paper, let alone a place that we paid €60 for. Also, they advertise a pool. There is no pool. There is a gutted out wooden box down the road. "Pool"? also the staff gave us the ONE site with n RV in front so no view. The rest had ok views. The staff wasn't super helpful...
Comment from Hotel Management
Jun. 6, 2019 by reception, Hotel Management
Dear Alyson,
We are sorry that your experience at our campsite was not pleasant for you. This is probably not the kind of experience right for you. Many of our guests love our Coco Sweet and our campsite.
We have the swimming pool, but it wasn’t ready due to the very bad weather. It’s been raining the whole month. We tried to explain, we are sorry you didn’t understand.
4€ we asked, was for the towels, not for toilet paper kit as you said. We were bringing you toilet paper (for free) with the towels, but you refused everything.
by A traveller
Posted Apr. 30, 2019 on Hotels
Comment from Hotel Management
Apr. 30, 2019 by p, Hotel Management
Dear Shannon,
it was a pleasure to have you as guest in our Campsite.
We wait for you again !
The staff
by A traveller
Posted Sep. 23, 2019 on Expedia
Comment from Hotel Management
Oct. 2, 2019 by Reception , Hotel Management
Grazie mille!!!! :D
by A traveller
Posted Sep. 10, 2019 on Expedia
De verwachting van het aanwezige keukengerei was teleurstellend.
Comment from Hotel Management
Sep. 11, 2019 by Piola, Hotel Management
Dear guest,
thanks a lot for your feedback !
We will do our best to improve our facilities and tools so that you can come back again !
Kind regards,
Panorama del Chianti Staff
by A traveller
Posted Aug. 23, 2019 on Expedia
Sehr freundliche Rezeptionisten, die gerne bei Fragen helfen und sich kümmern !
Comment from Hotel Management
Aug. 24, 2019 by Sara and Paola, Hotel Management
Thank you very much! You are so kind! Hope to see you again :)
by A traveller
Posted Aug. 15, 2019 on Hotels
Comment from Hotel Management
Aug. 15, 2019 by Piola, Hotel Management
Thanks a lot for your kind feedback.
We appreciate when our guests are happy !
We wait for you in a future occasion !
Kind regards,
The staff
by A traveller
Remanso de paz en la Toscana
Posted Aug. 9, 2019 on HotelsCamping muy agradable, buen ambiente y personal muy educado y acogedor. Tan sólo echamos de menos tener un grifo en el alojamiento tipo coco y un horario más amplio en la piscina (hasta las 19h) y en la tienda del camping.
Comment from Hotel Management
Aug. 11, 2019 by Reception, Hotel Management
Grazie mille!!! E' stato un piacere ospitarvi. Grazie anche per i vostri consigli, per noi è molto importante la vostra opinione.
Speriamo di rivedervi presto!
by A traveller
Posted Jul. 13, 2019 on Hotels
Comment from Hotel Management
Jul. 20, 2019 by staff, Hotel Management
Gentile Victoria
Grazie per la tua recensione !
Il tuo feedback è importante per noi
Ci auguriamo di accoglierti alla prossima occasione !
Lo staff
by A traveller
Posted Apr. 29, 2019 on Hotels
Comment from Hotel Management
Apr. 30, 2019 by p, Hotel Management
Gentile Alessio,
ti ringraziamo per il tuo feed-back !
Ti aspettiamo alla prossima occasione !
Lo staff