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Hilton Tulum Riviera Maya All-Inclusive Resort

4.5 star property
4.5-star beachfront property near Xel-Há Park

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Tulum Riviera Maya All-Inclusive Resort

Sports facility
View from room
Presidential Suite, 1 King Bed | Living area
Meeting facility
9 restaurants, lunch, dinner served; Asian cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Air conditioning

Explore the area

Map
Carretera Cancun Tulum 307, Tulum, QROO, 77774
  • Dolphinaris Tulum
    ‪5 min drive‬
  • Riviera Maya Golf Club
    ‪7 min drive‬
  • Aktun Chen
    ‪7 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪69 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Resort View, Partial Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Room, 2 Queen Beds, Resort View, Partial Ocean View

9.0 out of 10
Wonderful
(4 reviews)
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View, Oceanfront

Premium bedding, free minibar, in-room safe, individually decorated

Room, 2 Queen Beds, Ocean View, Oceanfront

9.0 out of 10
Wonderful
(14 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Nature View

Premium bedding, free minibar, in-room safe, individually decorated

Club Room, 1 King Bed, Nature View

  • 42 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View (Governors Suite)

65-inch Smart TV with digital channels, TV

Suite, 1 King Bed, Ocean View (Governors Suite)

  • 130 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Nature View

Bathroom shower

Room, 1 King Bed, Nature View

8.8 out of 10
Excellent
(37 reviews)
  • 42 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Ocean View

View from room

Family Room, 1 King Bed, Ocean View

7.4 out of 10
Good
(3 reviews)
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Nature View

View from room

Room, 2 Queen Beds, Nature View

9.0 out of 10
Wonderful
(65 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Resort View, Ocean View

View from room

Club Room, 2 Queen Beds, Resort View, Ocean View

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Nature View

Premium bedding, free minibar, in-room safe, individually decorated

Club Room, 2 Queen Beds, Nature View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Suite, 1 King Bed, Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Club Suite, 1 King Bed, Ocean View

  • 80 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Nature View

View from room

Family Room, 1 King Bed, Nature View

8.0 out of 10
Very good
(8 reviews)
  • 42 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Resort View, Partial Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Club Room, 2 Queen Beds, Resort View, Partial Ocean View

8.8 out of 10
Excellent
(3 reviews)
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, 2 Queen Beds, Nature View

View from room

Family Room, 2 Queen Beds, Nature View

8.4 out of 10
Very good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, 2 Queen Beds, Ocean View

View from room

Family Room, 2 Queen Beds, Ocean View

8.6 out of 10
Excellent
(4 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Suite, 1 King Bed, Partial Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Club Suite, 1 King Bed, Partial Ocean View

  • 80 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Queen Beds, Ground Floor

Premium bedding, free minibar, in-room safe, individually decorated

Family Room, 2 Queen Beds, Ground Floor

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Partial Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Club Room, 1 King Bed, Partial Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Club Room, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Suite, 1 King Bed, Ocean View

  • 80 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Partial Ocean View

Bathroom shower

Suite, 1 King Bed, Accessible, Partial Ocean View

  • 80 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Bathroom shower

Room, 1 King Bed, Ocean View

8.2 out of 10
Very good
(22 reviews)
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Partial Ocean View

Bathroom shower

Room, 1 King Bed, Accessible, Partial Ocean View

8.4 out of 10
Very good
(7 reviews)
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 1 King Bed, Ground Floor

Premium bedding, free minibar, in-room safe, individually decorated

Family Suite, 1 King Bed, Ground Floor

10.0 out of 10
Exceptional
(1 review)
  • 80 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 1 King Bed, Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Family Suite, 1 King Bed, Ocean View

  • 80 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Ground Floor

65-inch Smart TV with digital channels, TV

Family Room, 1 King Bed, Ground Floor

10.0 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area

Presidential Suite, 1 King Bed

  • 159 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, free minibar, in-room safe, individually decorated

Room, 1 King Bed, Accessible (Roll-In Shower)

7.8 out of 10
Good
(9 reviews)
  • 42 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Similar properties

Pool

Conrad Tulum Riviera Maya

On private beach
Pool
Spa
Parking included
4.5 out of 5, Wonderful, (215)
The price is CA $763
per night
CA $1,047 total
includes taxes & fees
1 Feb - 2 Feb
Conrad Tulum Riviera Maya

About the area

Tulum

On the beach.Within 2 miles (3 km) of this Tulum property, you'll find Riviera Maya Golf Club and Aktun Chen. Xcacel Beach and Xcacel-Xcacelito Sanctuary are also within 3 miles (5 km).

What's nearby

  • Riviera Maya Golf Club - 7 min drive
  • Akumal Beach - 8 min drive
  • Xel-Há Park - 11 min drive
  • Xcacel Beach - 12 min drive
  • Dos Ojos Cenote - 17 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 77 min drive

Restaurants

  • ‪Restaurant Kukulkan - ‬7 min drive
  • ‪Restaurante Yucatan - ‬6 min drive
  • ‪Restaurante Arlequin - ‬7 min drive
  • ‪Vela Sur - ‬10 min walk
  • ‪Piscis snack bar - ‬7 min drive

About this property

Hilton Tulum Riviera Maya All-Inclusive Resort

4.5-star beachfront property near Xel-Há Park
Some rates at Hilton Tulum Riviera Maya All-Inclusive Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Hilton Tulum Riviera Maya All-Inclusive Resort you can cool off in one of the 8 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 3 poolside bars, and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury property also offers a complimentary children's club, a children's pool, and a 24-hour fitness center. Free valet parking is available.

This 4.5-star Tulum property is smoke free.

  • 735 guestrooms or units
  • 3 levels
  • 12 buildings
  • 9 dining venues
  • 3 bars on the beach
  • 3 bars by the pool
  • 3 bars or lounges
  • Built in 2022
  • Full breakfast (free)
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
Hilton Tulum Riviera Maya All-Inclusive Resort offers 735 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 65-inch Smart televisions come with premium digital channels.

Bathrooms include hair dryers and children's robes. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottled water. Housekeeping is provided daily.

The onsite spa has 13 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM–11:30 AM
  • 9 restaurants and 1 coffee shop/cafe
  • 3 beach bars, 3 poolside bars and 3 bars/lounges
  • Free daily reception
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • 8 outdoor pools
  • Fitness classes
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Playground
  • Shopping
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 65-inch Smart TV
  • Digital channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Children's robes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Guests can access their rooms with a mobile device.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hilton Tulum Riviera Maya All-Inclusive Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 844 out of 1577 reviews" "
Rating 8 - Good. 333 out of 1577 reviews" "
Rating 6 - Okay. 209 out of 1577 reviews" "
Rating 4 - Poor. 103 out of 1577 reviews" "
Rating 2 - Terrible. 88 out of 1577 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Zuleyka

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff
Stayed 4 nights in Dec 2024

10/10 Excellent

Florida

Liked: Cleanliness, staff & service, property conditions & facilities
Very good resort!
Stayed 9 nights in Oct 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Oct 2024

10/10 Excellent

LKS Lekika

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very relaxing but also offers daily activities. Food options and various restaurants were a plus
Stayed 2 nights in Oct 2024

10/10 Excellent

Colby

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience 10/10!!! Staff was amazing!
Stayed 3 nights in Oct 2024

10/10 Excellent

Sonia

I like everything and specially all the staff…they really nice,treat you with respect!Thank you,Hilton the best!!!
Stayed 5 nights in Oct 2024

10/10 Excellent

Breka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Jerrel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was extremely friendly and considerate!
Stayed 4 nights in Oct 2024

8/10 Good

Raul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food
Stayed 3 nights in Oct 2024

10/10 Excellent

Ailwins

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The scenery and views all where amazing
Stayed 4 nights in Oct 2024

8/10 Good

Hartaj

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort and excellent activities.
Stayed 5 nights in Oct 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice but not worth it.
nice property average rooms. dirty sofa and wet. most of the guests/People that were there because of the all inclusive alcohol and food was trashy and loud and obviously 4 sharing a room to be able to afford it. I would not stay there again!
Stayed 4 nights in Oct 2024

10/10 Excellent

Emilio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great dinner options
Stayed 3 nights in Sep 2024

6/10 Okay

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pass
Kids camp was perfect. Food was pretty awful. The forced reservation for every night with no option for walk in was just dumb. Elevator in our complex had no mechanism to stop doors from closing. Giant safety hazard. I saw a guy get totally squished in between the doors. I was really worried for my daughters safety.
Stayed 4 nights in Oct 2024

10/10 Excellent

Curtis Lee, Peoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly Recommend
Stayed 3 nights in Oct 2024

6/10 Okay

samar

Ok
Stayed 3 nights in Sep 2024

8/10 Good

Oscar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
really enjoy staying here. Many of the staff were helpful and professional. Love all the sommelier wine recommendations. Bartender’s at the lounge bar were the best. but unfortunately I found some to be rude and not interested and providing service or help, especially at the beach or the pool bar. Many times I would see them hanging around the bars and using foul language and not providing service. I know not always is going to be perfect but is important to show the effort on helping and serving. I do want to thanks all of those employees that go above and beyond and really love what they do.
Stayed 4 nights in Sep 2024

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities
Amazong resort definitely coming back
Stayed 4 nights in Jul 2024

6/10 Okay

Kenia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
La comida poco variada, casi estuvimos la semana a pulpo y camarón, los niños y una alérgica a lo derivado del mar todos los almuerzo hamburguesas
Stayed 7 nights in Sep 2024

10/10 Excellent

Yessica

Stayed 5 nights in Jul 2024

10/10 Excellent

jennifer

Stayed 4 nights in Aug 2024

6/10 Okay

Allison

Liked: Cleanliness, staff & service
Stayed 5 nights in Sep 2024

8/10 Good

Rabia

Stayed 6 nights in Aug 2024